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Reward-model-based fine-tuning is a central paradigm in aligning Large Language Models with human preferences. However, such approaches critically rely on the assumption that proxy reward models accurately reflect intended supervision, a…

计算与语言 · 计算机科学 2026-01-21 Zixuan Liu , Siavash H. Khajavi , Guangkai Jiang , Xinru Liu

The Retrieval-Augmented Generation (RAG) framework introduces a retrieval module to dynamically inject retrieved information into the input context of large language models (LLMs), and has demonstrated significant success in various NLP…

信息检索 · 计算机科学 2025-05-27 Yi Jiang , Sendong Zhao , Jianbo Li , Haochun Wang , Bing Qin

Conversational Recommender Systems (CRSs) deliver personalised recommendations through multi-turn natural language dialogue and increasingly support both task-oriented and exploratory interactions. Yet, the factors shaping user interaction…

人机交互 · 计算机科学 2025-08-05 Raj Mahmud , Shlomo Berkovsky , Mukesh Prasad , A. Baki Kocaballi

Dialogue systems have received increasing attention while automatically evaluating their performance remains challenging. User satisfaction estimation (USE) has been proposed as an alternative. It assumes that the performance of a dialogue…

计算与语言 · 计算机科学 2023-05-23 Fanghua Ye , Zhiyuan Hu , Emine Yilmaz

Large language model (LLM) personalization aims to align model outputs with individuals' unique preferences and opinions. While recent efforts have implemented various personalization methods, a unified theoretical framework that can…

计算与语言 · 计算机科学 2025-09-30 Xinliang Frederick Zhang , Nick Beauchamp , Lu Wang

Large language models (LLMs) may generate outputs that are misaligned with user intent, lack contextual grounding, or exhibit hallucinations during conversation, which compromises the reliability of LLM-based applications. This review aimed…

计算与语言 · 计算机科学 2025-12-01 Gabriele Cesar Iwashima , Claudia Susie Rodrigues , Claudio Dipolitto , Geraldo Xexéo

Recent calls for pluralistic alignment of Large Language Models (LLMs) encourage adapting models to diverse user preferences. However, most prior work on personalized reward models heavily rely on additional identity information, such as…

计算与语言 · 计算机科学 2025-06-09 Michael J Ryan , Omar Shaikh , Aditri Bhagirath , Daniel Frees , William Held , Diyi Yang

Predicting user satisfaction in conversational systems has become critical, as spoken conversational assistants operate in increasingly complex domains. Online satisfaction prediction (i.e., predicting satisfaction of the user with the…

人机交互 · 计算机科学 2020-06-04 Jason Ingyu Choi , Ali Ahmadvand , Eugene Agichtein

Large language models (LLMs) are increasingly used for mental health support, yet they can produce responses that are overly directive, inconsistent, or clinically misaligned, particularly in sensitive or high-risk contexts. Existing…

人机交互 · 计算机科学 2026-01-21 Jiwon Kim , Violeta J. Rodriguez , Dong Whi Yoo , Eshwar Chandrasekharan , Koustuv Saha

Despite the significant progress made by existing retrieval augmented language models (RALMs) in providing trustworthy responses and grounding in reliable sources, they often overlook effective alignment with human preferences. In the…

计算与语言 · 计算机科学 2024-12-19 Zhuoran Jin , Hongbang Yuan , Tianyi Men , Pengfei Cao , Yubo Chen , Kang Liu , Jun Zhao

The advent of Large Language Models (LLMs) heralds a pivotal shift in online user interactions with information. Traditional Information Retrieval (IR) systems primarily relied on query-document matching, whereas LLMs excel in comprehending…

信息检索 · 计算机科学 2023-11-22 Samira Ghodratnama , Mehrdad Zakershahrak

As agents based on large language models are increasingly deployed to long-horizon tasks, maintaining their alignment with stakeholder preferences becomes critical. Effective alignment in such settings requires reward models that are…

人工智能 · 计算机科学 2025-12-09 Charlie Masters , Marta Grześkiewicz , Stefano V. Albrecht

Clarifying questions are an integral component of modern information retrieval systems, directly impacting user satisfaction and overall system performance. Poorly formulated questions can lead to user frustration and confusion, negatively…

信息检索 · 计算机科学 2026-02-03 Hossein A. Rahmani , Xi Wang , Mohammad Aliannejadi , Mohammadmehdi Naghiaei , Emine Yilmaz

Enhancing the reasoning capabilities of large language models (LLMs), particularly for complex tasks requiring multi-step logical deductions, remains a significant challenge. Traditional inference time scaling methods utilize scalar reward…

计算与语言 · 计算机科学 2025-03-24 Yansi Li , Jiahao Xu , Tian Liang , Xingyu Chen , Zhiwei He , Qiuzhi Liu , Rui Wang , Zhuosheng Zhang , Zhaopeng Tu , Haitao Mi , Dong Yu

Large Language Models (LLMs) have demonstrated remarkable capabilities, yet their transition to real-world applications reveals a critical limitation: the inability to adapt to individual preferences while maintaining alignment with…

计算与语言 · 计算机科学 2025-05-06 Jian Guan , Junfei Wu , Jia-Nan Li , Chuanqi Cheng , Wei Wu

Online education platforms have experienced explosive growth over the past decade, generating massive volumes of user-generated content in the form of reviews, ratings, and behavioral logs. These heterogeneous signals provide unprecedented…

图形学 · 计算机科学 2026-04-14 Arman Bekov , Azamat Nurgali

Personalization in Question Answering (QA) requires answers that are both accurate and aligned with users' background, preferences, and historical context. Existing state-of-the-art methods primarily rely on retrieval-augmented generation…

计算与语言 · 计算机科学 2026-02-24 Maryam Amirizaniani , Alireza Salemi , Hamed Zamani

Numerous large language model (LLM) agents have been built for different tasks like web navigation and online shopping due to LLM's wide knowledge and text-understanding ability. Among these works, many of them utilize in-context examples…

人工智能 · 计算机科学 2024-03-12 Ruiwen Zhou , Yingxuan Yang , Muning Wen , Ying Wen , Wenhao Wang , Chunling Xi , Guoqiang Xu , Yong Yu , Weinan Zhang

Large language models (LLMs) are increasingly used as reasoning modules in many applications. While they are efficient in certain tasks, LLMs often struggle to produce human-aligned solutions. Human-aligned decision making requires…

人工智能 · 计算机科学 2026-05-14 Alina Hyk , Sandhya Saisubramanian

Conversational recommender systems (CRSs) are able to elicit user preferences through multi-turn dialogues. They typically incorporate external knowledge and pre-trained language models to capture the dialogue context. Most CRS approaches,…