相关论文: Towards Using Voice for Hedonic Shopping Motivatio…
This article investigates the deployment of a Voice User Interface (VUI)-powered digital assistant in a retail setting and assesses its impact on customer engagement and service efficiency. The study explores how digital assistants can…
A preliminary experimental study is presented, that aims at eliciting the contribution of oral messages to facilitating visual search tasks on crowded visual displays. Results of quantitative and qualitative analyses suggest that…
This study examines the modulatory effect of contextual hedonic olfactory stimuli on the visual processing of neutral faces using event-related potentials (ERPs) and effective connectivity analysis. The aim is to investigate how odors'…
This research investigates the antecedents of positive and negative electronic word-of-mouth (eWOM) propensity, as well as the impact of eWOM propensity on the intention to repurchase the product. Two types of eWOM predictors were…
In the last decade new ways of shopping online have increased the possibility of buying products and services more easily and faster than ever. In this new context, personality is a key determinant in the decision making of the consumer…
Intelligent assistants change the way people interact with computers and make it possible for people to search for products through conversations when they have purchase needs. During the interactions, the system could ask questions on…
Search engines in e-commerce settings allow users to search, browse, and select items from a wide range of products available online including children's items. Children's products such as toys, books, and learning materials often have…
Fashion preference is a fuzzy concept that depends on customer taste, prevailing norms in fashion product/style, henceforth used interchangeably, and a customer's perception of utility or fashionability, yet fashion e-retail relies on…
The affective attitude of liking a recommended item reflects just one category in a wide spectrum of affective phenomena that also includes emotions such as entranced or intrigued, moods such as cheerful or buoyant, as well as more…
In the last decade Human-Computer Interaction (HCI) has started to focus attention on forms of persuasive interaction where computer technologies have the goal of changing users behavior and attitudes according to a predefined direction. In…
Preference elicitation plays a central role in interactive recommender systems. Most preference elicitation approaches use either item queries that ask users to select preferred items from a slate, or attribute queries that ask them to…
Crowdsourcing can identify high-quality solutions to problems; however, individual decisions are constrained by cognitive biases. We investigate some of these biases in an experimental model of a question-answering system. In both natural…
Recommender systems have become a ubiquitous part of modern web applications. They help users discover new and relevant items. Today's users, through years of interaction with these systems have developed an inherent understanding of how…
Recommender system has become an inseparable part of online shopping and its usability is increasing with the advancement of these e-commerce sites. An effective and efficient recommender system benefits both the seller and the buyer…
Online reviews provided by consumers are a valuable asset for e-Commerce platforms, influencing potential consumers in making purchasing decisions. However, these reviews are of varying quality, with the useful ones buried deep within a…
This work focuses on the use of acoustic cues for modeling turn-taking in dyadic spoken dialogues. Previous work has shown that speaker intentions (e.g., asking a question, uttering a backchannel, etc.) can influence turn-taking behavior…
The pleasure that often comes with eating can be further enhanced with intelligent technology, as the field of human-food interaction suggests. However, knowledge on how to design such pleasure-supporting eating systems is limited. To begin…
Despite the potential impact of explanations on decision making, there is a lack of research on quantifying their effect on users' choices. This paper presents an experimental protocol for measuring the degree to which positively or…
The deliberative potential of online platforms has been widely examined. However, little is known about how various interface-based reflection nudges impact the quality of deliberation. This paper presents two user studies with 12 and 120…
Online stores like Amazon and Ebay are growing by the day. Fewer people go to departmental stores as opposed to the convenience of purchasing from stores online. These stores may employ a number of techniques to advertise and recommend the…