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Conversational recommender systems (CRSs) aim to provide recommendation services via natural language conversations. Although a number of approaches have been proposed for developing capable CRSs, they typically rely on sufficient training…

计算与语言 · 计算机科学 2024-06-21 Xiaolei Wang , Kun Zhou , Xinyu Tang , Wayne Xin Zhao , Fan Pan , Zhao Cao , Ji-Rong Wen

Recommender systems exploit interaction history to estimate user preference, having been heavily used in a wide range of industry applications. However, static recommendation models are difficult to answer two important questions well due…

信息检索 · 计算机科学 2021-09-27 Chongming Gao , Wenqiang Lei , Xiangnan He , Maarten de Rijke , Tat-Seng Chua

Recommender systems (RS) have become essential tools for helping users efficiently navigate the overwhelming amount of information on e-commerce and social platforms. However, traditional RS relying on Collaborative Filtering (CF) struggles…

信息检索 · 计算机科学 2025-02-27 Mingdai Yang , Zhiwei Liu , Liangwei Yang , Xiaolong Liu , Chen Wang , Hao Peng , Philip S. Yu

Recommender systems have become increasingly ubiquitous in daily life. While traditional recommendation approaches primarily rely on ID-based representations or item-side content features, they often fall short in capturing the underlying…

信息检索 · 计算机科学 2025-08-12 Yunze Luo , Yinjie Jiang , Gaode Chen , Xinghua Zhang , Jun Zhang , Jian Liang , Kaigui Bian

The chit-chat-based conversational recommendation systems (CRS) provide item recommendations to users through natural language interactions. To better understand user's intentions, external knowledge graphs (KG) have been introduced into…

计算与语言 · 计算机科学 2021-05-19 Tong Zhang , Yong Liu , Peixiang Zhong , Chen Zhang , Hao Wang , Chunyan Miao

Large Language Models (LLMs) have been shown to enhance the effectiveness of enriching item descriptions, thereby improving the accuracy of recommendation systems. However, most existing approaches either rely on text-only prompting or…

信息检索 · 计算机科学 2025-10-24 Hanjia Lyu , Ryan Rossi , Xiang Chen , Md Mehrab Tanjim , Stefano Petrangeli , Somdeb Sarkhel , Jiebo Luo

We present LLM-KT, a flexible framework designed to enhance collaborative filtering (CF) models by seamlessly integrating LLM (Large Language Model)-generated features. Unlike existing methods that rely on passing LLM-generated features as…

Recent advances in pretrained language models (PLMs) have significantly improved conversational recommender systems (CRS), enabling more fluent and context-aware interactions. To further enhance accuracy and mitigate hallucination, many…

人工智能 · 计算机科学 2025-11-18 Yongwen Ren , Chao Wang , Peng Du , Chuan Qin , Dazhong Shen , Hui Xiong

The importance of recommender systems is growing rapidly due to the exponential increase in the volume of content generated daily. This surge in content presents unique challenges for designing effective recommender systems. Key among these…

计算与语言 · 计算机科学 2025-06-12 Jiahao Tian , Jinman Zhao , Zhenkai Wang , Zhicheng Ding

In this paper, we study a multi-step interactive recommendation problem, where the item recommended at current step may affect the quality of future recommendations. To address the problem, we develop a novel and effective approach, named…

机器学习 · 计算机科学 2019-04-03 Yu Lei , Wenjie Li

Conversational recommendation systems (CRSs) use multi-turn interaction to capture user preferences and provide personalized recommendations. A fundamental challenge in CRSs lies in effectively understanding user preferences from…

信息检索 · 计算机科学 2025-04-30 Xiaolei Wang , Chunxuan Xia , Junyi Li , Fanzhe Meng , Lei Huang , Jinpeng Wang , Wayne Xin Zhao , Ji-Rong Wen

Conversational recommender systems (CRS) aim to provide the recommendation service via natural language conversations. To develop an effective CRS, high-quality CRS datasets are very crucial. However, existing CRS datasets suffer from the…

信息检索 · 计算机科学 2023-10-24 Zhipeng Zhao , Kun Zhou , Xiaolei Wang , Wayne Xin Zhao , Fan Pan , Zhao Cao , Ji-Rong Wen

In Conversational Recommendation Systems (CRS), a user can provide feedback on recommended items at each interaction turn, leading the CRS towards more desirable recommendations. Currently, different types of CRS offer various possibilities…

信息检索 · 计算机科学 2024-01-12 Maria Vlachou , Craig Macdonald

Existing Conversational Recommender Systems (CRS) predominantly utilize user simulators for training and evaluating recommendation policies. These simulators often oversimplify the complexity of user interactions by focusing solely on…

信息检索 · 计算机科学 2024-09-10 Gangyi Zhang , Chongming Gao , Hang Pan , Runzhe Teng , Ruizhe Li

Traditional recommender systems (RecSys) primarily infer user preferences from implicit signals (such as clicks, watches, and purchases), often neglecting the rich explicit contextual feedback users provide through verbal text, like…

Conversational recommender systems (CRSs) are designed to suggest the target item that the user is likely to prefer through multi-turn conversations. Recent studies stress that capturing sentiments in user conversations improves…

信息检索 · 计算机科学 2025-07-30 Heejin Kook , Junyoung Kim , Seongmin Park , Jongwuk Lee

Large Language Models (LLMs) demonstrate remarkable capabilities in leveraging comprehensive world knowledge and sophisticated reasoning mechanisms for recommendation tasks. However, a notable limitation lies in their inability to…

信息检索 · 计算机科学 2025-04-15 Zihan Wang , Jinghao Lin , Xiaocui Yang , Yongkang Liu , Shi Feng , Daling Wang , Yifei Zhang

Conversational recommender systems (CRS) are interactive agents that support their users in recommendation-related goals through multi-turn conversations. Generally, a CRS can be evaluated in various dimensions. Today's CRS mainly rely on…

人机交互 · 计算机科学 2022-09-08 Ahtsham Manzoor , Dietmar jannach

Sequential recommender systems predict items that may interest users by modeling their preferences based on historical interactions. Traditional sequential recommendation methods rely on capturing implicit collaborative filtering signals…

信息检索 · 计算机科学 2024-03-28 Shenghao Yang , Weizhi Ma , Peijie Sun , Qingyao Ai , Yiqun Liu , Mingchen Cai , Min Zhang

Any organization needs to improve their products, services, and processes. In this context, engaging with customers and understanding their journey is essential. Organizations have leveraged various techniques and technologies to support…

计算与语言 · 计算机科学 2022-12-08 Sahar Moradizeyveh