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Conversational recommender systems (CRS) aim to recommend relevant items to users by eliciting user preference through natural language conversation. Prior work often utilizes external knowledge graphs for items' semantic information, a…

计算与语言 · 计算机科学 2024-02-27 Mathieu Ravaut , Hao Zhang , Lu Xu , Aixin Sun , Yong Liu

E-commerce pre-sales dialogue aims to understand and elicit user needs and preferences for the items they are seeking so as to provide appropriate recommendations. Conversational recommender systems (CRSs) learn user representation and…

计算与语言 · 计算机科学 2024-10-21 Yuanxing Liu , Wei-Nan Zhang , Yifan Chen , Yuchi Zhang , Haopeng Bai , Fan Feng , Hengbin Cui , Yongbin Li , Wanxiang Che

Large language models (LLMs) exhibit enhanced capabilities in language understanding and generation. By utilizing their embedded knowledge, LLMs are increasingly used as conversational recommender systems (CRS), achieving improved…

信息检索 · 计算机科学 2026-04-14 Zhenrui Yue , Honglei Zhuang , Zhen Qin , Zhankui He , Huimin Zeng , Julian McAuley , Dong Wang

Conversational Recommender Systems (CRSs) have emerged as a transformative paradigm for offering personalized recommendations through natural language dialogue. However, they face challenges with knowledge sparsity, as users often provide…

计算与语言 · 计算机科学 2025-03-11 Zhangchi Qiu , Linhao Luo , Zicheng Zhao , Shirui Pan , Alan Wee-Chung Liew

Collaborative filtering recommender systems (CF-RecSys) have shown successive results in enhancing the user experience on social media and e-commerce platforms. However, as CF-RecSys struggles under cold scenarios with sparse user-item…

信息检索 · 计算机科学 2024-06-04 Sein Kim , Hongseok Kang , Seungyoon Choi , Donghyun Kim , Minchul Yang , Chanyoung Park

Conversational recommender systems (CRS) aim to recommend high-quality items to users through interactive conversations. Although several efforts have been made for CRS, two major issues still remain to be solved. First, the conversation…

计算与语言 · 计算机科学 2020-07-09 Kun Zhou , Wayne Xin Zhao , Shuqing Bian , Yuanhang Zhou , Ji-Rong Wen , Jingsong Yu

Conversational Recommender System (CRS), which aims to recommend high-quality items to users through interactive conversations, has gained great research interest recently. A CRS is usually composed of a recommendation module and a…

计算与语言 · 计算机科学 2022-10-10 Lingzhi Wang , Huang Hu , Lei Sha , Can Xu , Kam-Fai Wong , Daxin Jiang

Conversational Recommender Systems (CRSs) have become increasingly popular as a powerful tool for providing personalized recommendation experiences. By directly engaging with users in a conversational manner to learn their current and…

信息检索 · 计算机科学 2025-03-04 Allen Lin , Jianling Wang , Ziwei Zhu , James Caverlee

Conversational Recommender Systems (CRSs) have garnered attention as a novel approach to delivering personalized recommendations through multi-turn dialogues. This review developed a taxonomy framework to systematically categorize relevant…

人机交互 · 计算机科学 2025-06-26 Haoran Zhang , Xin Zhao , Jinze Chen , Junpeng Guo

Recommender systems are software applications that help users to find items of interest in situations of information overload. Current research often assumes a one-shot interaction paradigm, where the users' preferences are estimated based…

人机交互 · 计算机科学 2021-06-01 Dietmar Jannach , Ahtsham Manzoor , Wanling Cai , Li Chen

Conversational Recommender Systems (CRSs) engage users in multi-turn interactions to deliver personalized recommendations. The emergence of large language models (LLMs) further enhances these systems by enabling more natural and dynamic…

计算与语言 · 计算机科学 2025-04-18 Xiaoyan Zhao , Yang Deng , Wenjie Wang , Hongzhan lin , Hong Cheng , Rui Zhang , See-Kiong Ng , Tat-Seng Chua

Recommender systems are embracing conversational technologies to obtain user preferences dynamically, and to overcome inherent limitations of their static models. A successful Conversational Recommender System (CRS) requires proper handling…

信息检索 · 计算机科学 2020-02-24 Wenqiang Lei , Xiangnan He , Yisong Miao , Qingyun Wu , Richang Hong , Min-Yen Kan , Tat-Seng Chua

Recent advancements in Large Language Models (LLMs) have attracted considerable interest among researchers to leverage these models to enhance Recommender Systems (RSs). Existing work predominantly utilizes LLMs to generate knowledge-rich…

信息检索 · 计算机科学 2024-07-25 Zhongxiang Sun , Zihua Si , Xiaoxue Zang , Kai Zheng , Yang Song , Xiao Zhang , Jun Xu

Traditional recommender systems (RS) have been primarily optimized for accuracy and short-term engagement, often overlooking transparency and trustworthiness. Recently, platforms such as Amazon and Instagram have begun providing…

Large Language Models (LLMs) exhibit potential for explainable recommendation systems but overlook collaborative signals, while prevailing methods treat recommendation and explanation as separate tasks, resulting in a memory footprint. We…

人工智能 · 计算机科学 2026-02-06 Fahad Anwaar , Adil Mehmood Khan , Muhammad Khalid , Usman Zia , Kezhi Wang

Conversational recommender systems (CRS) aim to recommend high-quality items to users through interactive conversations. To develop an effective CRS, the support of high-quality datasets is essential. Existing CRS datasets mainly focus on…

计算与语言 · 计算机科学 2020-11-03 Kun Zhou , Yuanhang Zhou , Wayne Xin Zhao , Xiaoke Wang , Ji-Rong Wen

Recommender systems help users navigate information overload by providing personalized recommendations aligned with their preferences. Collaborative Filtering (CF) is a widely adopted approach, but while advanced techniques like graph…

信息检索 · 计算机科学 2024-09-24 Qiyao Ma , Xubin Ren , Chao Huang

Collaborative filtering (CF) is a successful approach commonly used by many recommender systems. Conventional CF-based methods use the ratings given to items by users as the sole source of information for learning to make recommendation.…

机器学习 · 计算机科学 2015-06-22 Hao Wang , Naiyan Wang , Dit-Yan Yeung

Conversational Recommender Systems (CRS) provide personalized services through multi-turn interactions, yet most existing methods overlook users' heterogeneous decision-making styles and knowledge levels, which constrains both accuracy and…

信息检索 · 计算机科学 2025-09-10 Yaying Luo , Hui Fang , Zhu Sun

Conversational Recommender System (CRS) interacts with users through natural language to understand their preferences and provide personalized recommendations in real-time. CRS has demonstrated significant potential, prompting researchers…

人工智能 · 计算机科学 2024-03-26 Lixi Zhu , Xiaowen Huang , Jitao Sang