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What makes an interaction with the LLM more preferable for the user? While it is intuitive to assume that information accuracy in the LLM's responses would be one of the influential variables, recent studies have found that inaccurate LLM's…

计算与语言 · 计算机科学 2025-04-25 Rendi Chevi , Kentaro Inui , Thamar Solorio , Alham Fikri Aji

Designers of digital solutions increasingly consult Large Language Models (LLMs) for their work. However, it remains unclear how this may affect the user experiences they produce and there are no established practices. We investigate how…

人机交互 · 计算机科学 2026-05-19 Eduard Kuric , Peter Demcak , Matus Krajcovic

As large language models (LLMs) advance to produce human-like arguments in some contexts, the number of settings applicable for human-AI collaboration broadens. Specifically, we focus on subjective decision-making, where a decision is…

人机交互 · 计算机科学 2024-04-22 Sharon Ferguson , Paula Akemi Aoyagui , Young-Ho Kim , Anastasia Kuzminykh

Using Large Language Models (LLMs) to simulate user opinions has received growing attention. Yet LLMs, especially trained with reinforcement learning from human feedback (RLHF), are known to exhibit biases toward dominant viewpoints,…

计算与语言 · 计算机科学 2025-12-09 Ziyun Yu , Yiru Zhou , Chen Zhao , Hongyi Wen

Large Language Models (LLMs), which simulate human users, are frequently employed to evaluate chatbots in applications such as tutoring and customer service. Effective evaluation necessitates a high degree of human-like diversity within…

计算与语言 · 计算机科学 2024-09-04 Xiaoyu Lin , Xinkai Yu , Ankit Aich , Salvatore Giorgi , Lyle Ungar

Large Language Models (LLMs) distinguish themselves by quickly delivering information and providing personalized responses through natural language prompts. However, they also infer user demographics, which can raise ethical concerns about…

计算机与社会 · 计算机科学 2025-11-10 Pelin Karadal , Dilara Kekulluoglu

We examine whether large language models (LLMs) exhibit race- and gender-based name discrimination in hiring decisions, similar to classic findings in the social sciences (Bertrand and Mullainathan, 2004). We design a series of templatic…

计算与语言 · 计算机科学 2024-06-18 Haozhe An , Christabel Acquaye , Colin Wang , Zongxia Li , Rachel Rudinger

While Large Language Models (LLMs) have become ubiquitous in many fields, understanding and mitigating LLM biases is an ongoing issue. This paper provides a novel method for evaluating the demographic biases of various generative AI models.…

计算与语言 · 计算机科学 2025-06-16 Jack H Fagan , Ruhaan Juyaal , Amy Yue-Ming Yu , Siya Pun

Large Language Models (LLMs) have transformed human-computer interaction by enabling natural language-based communication with AI-powered chatbots. These models are designed to be intuitive and user-friendly, allowing users to articulate…

Large language model (LLM)-powered chatbots are increasingly used for opinion exploration. Prior research examined how LLMs alter user views, yet little work extended beyond one-way influence to address how user input can affect LLM…

人机交互 · 计算机科学 2025-10-24 Yuyang Jiang , Longjie Guo , Yuchen Wu , Aylin Caliskan , Tanu Mitra , Hua Shen

With the rise in capabilities of large language models (LLMs) and their deployment in real-world tasks, evaluating LLM alignment with human preferences has become an important challenge. Current benchmarks average preferences across all…

人工智能 · 计算机科学 2026-04-22 Cristina Garbacea , Heran Wang , Chenhao Tan

Using chatbots to deliver recommendations is increasingly popular. The design of recommendation chatbots has primarily been taking an information-centric approach by focusing on the recommended content per se. Limited attention is on how…

计算与语言 · 计算机科学 2022-11-14 Kai-Hui Liang , Weiyan Shi , Yoojung Oh , Hao-Chuan Wang , Jingwen Zhang , Zhou Yu

Assessments of algorithmic bias in large language models (LLMs) are generally catered to uncovering systemic discrimination based on protected characteristics such as sex and ethnicity. However, there are over 180 documented cognitive…

人机交互 · 计算机科学 2023-08-30 Alaina N. Talboy , Elizabeth Fuller

Recent studies empirically indicate that language models (LMs) encode rich world knowledge beyond mere semantics, attracting significant attention across various fields. However, in the recommendation domain, it remains uncertain whether…

信息检索 · 计算机科学 2025-04-22 Leheng Sheng , An Zhang , Yi Zhang , Yuxin Chen , Xiang Wang , Tat-Seng Chua

Millions of users now design personalized LLM-based chatbots that shape their daily interactions, yet they can only roughly anticipate how their design choices will manifest as behaviors in deployment. This opacity is consequential:…

人机交互 · 计算机科学 2025-11-25 Sheer Karny , Anthony Baez , Pat Pataranutaporn

Large Language Models (LLMs) have recently emerged as an effective tool to assist individuals in writing various types of content, including professional documents such as recommendation letters. Though bringing convenience, this…

计算与语言 · 计算机科学 2023-12-05 Yixin Wan , George Pu , Jiao Sun , Aparna Garimella , Kai-Wei Chang , Nanyun Peng

Large Language Models (LLMs) have demonstrated exceptional capabilities in generalizing to new tasks in a zero-shot or few-shot manner. However, the extent to which LLMs can comprehend user preferences based on their previous behavior…

System prompts in Large Language Models (LLMs) are predefined directives that guide model behaviour, taking precedence over user inputs in text processing and generation. LLM deployers increasingly use them to ensure consistent responses…

计算机与社会 · 计算机科学 2025-06-24 Anna Neumann , Elisabeth Kirsten , Muhammad Bilal Zafar , Jatinder Singh

Large language model (LLM) powered chatbots are primarily text-based today, and impose a large interactional cognitive load, especially for exploratory or sensemaking tasks such as planning a trip or learning about a new city. Because the…

人机交互 · 计算机科学 2023-12-04 Xiao Ma , Swaroop Mishra , Ariel Liu , Sophie Su , Jilin Chen , Chinmay Kulkarni , Heng-Tze Cheng , Quoc Le , Ed Chi

Psychological assessment tools have long helped humans understand behavioural patterns. While Large Language Models (LLMs) can generate content comparable to that of humans, we explore whether they exhibit personality traits. To this end,…

计算与语言 · 计算机科学 2025-02-11 Pranav Bhandari , Usman Naseem , Amitava Datta , Nicolas Fay , Mehwish Nasim