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In this work, we evaluate various existing dialogue relevance metrics, find strong dependency on the dataset, often with poor correlation with human scores of relevance, and propose modifications to reduce data requirements and domain…

计算与语言 · 计算机科学 2022-06-07 Ian Berlot-Attwell , Frank Rudzicz

Evaluating the quality of a dialogue interaction between two agents is a difficult task, especially in open-domain chit-chat style dialogue. There have been recent efforts to develop automatic dialogue evaluation metrics, but most of them…

计算与语言 · 计算机科学 2020-05-05 Koustuv Sinha , Prasanna Parthasarathi , Jasmine Wang , Ryan Lowe , William L. Hamilton , Joelle Pineau

Speech emotions play a crucial role in human-computer interaction, shaping engagement and context-aware communication. Despite recent advances in spoken dialogue systems, a holistic system for evaluating emotional reasoning is still…

Persona-based dialogue generation is an important milestone towards building conversational artificial intelligence. Despite the ever-improving capabilities of large language models (LLMs), effectively integrating persona fidelity in…

计算与语言 · 计算机科学 2025-08-12 Arpita Saggar , Jonathan C. Darling , Vania Dimitrova , Duygu Sarikaya , David C. Hogg

Human language expression is based on the subjective construal of the situation instead of the objective truth conditions, which means that speakers' personalities and emotions after cognitive processing have an important influence on…

计算与语言 · 计算机科学 2022-05-31 Yirong Chen , Weiquan Fan , Xiaofen Xing , Jianxin Pang , Minlie Huang , Wenjing Han , Qianfeng Tie , Xiangmin Xu

As conversational AI-based dialogue management has increasingly become a trending topic, the need for a standardized and reliable evaluation procedure grows even more pressing. The current state of affairs suggests various evaluation…

计算与语言 · 计算机科学 2020-06-12 Sarah E. Finch , Jinho D. Choi

Automatically evaluating the quality of dialogue responses for unstructured domains is a challenging problem. Unfortunately, existing automatic evaluation metrics are biased and correlate very poorly with human judgements of response…

计算与语言 · 计算机科学 2018-01-18 Ryan Lowe , Michael Noseworthy , Iulian V. Serban , Nicolas Angelard-Gontier , Yoshua Bengio , Joelle Pineau

The long-standing one-to-many issue of the open-domain dialogues poses significant challenges for automatic evaluation methods, i.e., there may be multiple suitable responses which differ in semantics for a given conversational context. To…

计算与语言 · 计算机科学 2023-06-13 Kun Zhao , Bohao Yang , Chenghua Lin , Wenge Rong , Aline Villavicencio , Xiaohui Cui

We propose a new task of conversational recommendation over multi-type dialogs, where the bots can proactively and naturally lead a conversation from a non-recommendation dialog (e.g., QA) to a recommendation dialog, taking into account…

计算与语言 · 计算机科学 2020-05-25 Zeming Liu , Haifeng Wang , Zheng-Yu Niu , Hua Wu , Wanxiang Che , Ting Liu

Long-term memory is important for chatbots and dialogue systems (DS) to create consistent and human-like conversations, evidenced by numerous developed memory-augmented DS (MADS). To evaluate the effectiveness of such MADS, existing…

计算与语言 · 计算机科学 2024-10-24 Junqing He , Liang Zhu , Rui Wang , Xi Wang , Reza Haffari , Jiaxing Zhang

We present PersonaConvBench, a large-scale benchmark for evaluating personalized reasoning and generation in multi-turn conversations with large language models (LLMs). Unlike existing work that focuses on either personalization or…

In cognitive science and linguistic theory, dialogue is not seen as a chain of independent utterances but rather as a joint activity sustained by coherence, consistency, and shared understanding. However, many systems for open-domain and…

计算与语言 · 计算机科学 2026-03-24 Tianyi Zhang , David Traum

The field of conversational information seeking, which is rapidly gaining interest in both academia and industry, is changing how we interact with search engines through natural language interactions. Existing datasets and methods are…

信息检索 · 计算机科学 2024-05-13 Chris Samarinas , Hamed Zamani

Visually-grounded dialog systems, which integrate multiple modes of communication such as text and visual inputs, have become an increasingly popular area of investigation. However, the absence of a standardized evaluation framework poses a…

计算与语言 · 计算机科学 2023-09-15 Yunshui Li , Binyuan Hui , Zhaochao Yin , Wanwei He , Run Luo , Yuxing Long , Min Yang , Fei Huang , Yongbin Li

Evaluation of open-domain dialogue systems is highly challenging and development of better techniques is highlighted time and again as desperately needed. Despite substantial efforts to carry out reliable live evaluation of systems in…

计算与语言 · 计算机科学 2022-03-14 Tianbo Ji , Yvette Graham , Gareth J. F. Jones , Chenyang Lyu , Qun Liu

Target-guided response generation enables dialogue systems to smoothly transition a conversation from a dialogue context toward a target sentence. Such control is useful for designing dialogue systems that direct a conversation toward…

计算与语言 · 计算机科学 2022-05-20 Prakhar Gupta , Harsh Jhamtani , Jeffrey P. Bigham

In this paper, we provide a bilingual parallel human-to-human recommendation dialog dataset (DuRecDial 2.0) to enable researchers to explore a challenging task of multilingual and cross-lingual conversational recommendation. The difference…

计算与语言 · 计算机科学 2021-09-21 Zeming Liu , Haifeng Wang , Zheng-Yu Niu , Hua Wu , Wanxiang Che

Dialogue assessment plays a critical role in the development of open-domain dialogue systems. Existing work are uncapable of providing an end-to-end and human-epistemic assessment dataset, while they only provide sub-metrics like coherence…

计算与语言 · 计算机科学 2023-10-26 Yukun Zhao , Lingyong Yan , Weiwei Sun , Chong Meng , Shuaiqiang Wang , Zhicong Cheng , Zhaochun Ren , Dawei Yin

Enhancing user engagement through personalization in conversational agents has gained significance, especially with the advent of large language models that generate fluent responses. Personalized dialogue generation, however, is…

计算与语言 · 计算机科学 2024-07-30 Yi-Pei Chen , Noriki Nishida , Hideki Nakayama , Yuji Matsumoto

Full-duplex interaction, where speakers and listeners converse simultaneously, is a key element of human communication often missing from traditional spoken dialogue systems. These systems, based on rigid turn-taking paradigms, struggle to…

音频与语音处理 · 电气工程与系统科学 2026-04-27 Chengyou Wang , Hongfei Xue , Guojian Li , Zhixian Zhao , Shuiyuan Wang , Shuai Wang , Xin Xu , Hui Bu , Lei Xie