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相关论文: HEART-felt Narratives: Tracing Empathy and Narrati…

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Large language models (LLMs) excel at generating empathic responses in text-based conversations. But, how reliably do they judge the nuances of empathic communication? We investigate this question by comparing how experts, crowdworkers, and…

计算与语言 · 计算机科学 2025-10-06 Aakriti Kumar , Nalin Poungpeth , Diyi Yang , Erina Farrell , Bruce Lambert , Matthew Groh

The development of Large Language Models (LLMs) provides human-centered Artificial General Intelligence (AGI) with a glimmer of hope. Empathy serves as a key emotional attribute of humanity, playing an irreplaceable role in human-centered…

人工智能 · 计算机科学 2024-08-26 Linzhuang Sun , Yao Dong , Nan Xu , Jingxuan Wei , Bihui Yu , Yin Luo

Artificial intelligence systems increasingly generate text intended to provide social and emotional support. Understanding how users perceive empathic qualities in such content is therefore critical. We examined differences in perceived…

计算机与社会 · 计算机科学 2026-02-20 Jonas Festor , Ivo Snels , Bennett Kleinberg

Although LLM context lengths have grown, there is evidence that their ability to integrate information across long-form texts has not kept pace. We evaluate one such understanding task: generating summaries of novels. When human authors of…

计算与语言 · 计算机科学 2026-04-09 Rebecca M. M. Hicke , Sil Hamilton , David Mimno , Ross Deans Kristensen-McLachlan

This paper argues that Large Language Models (LLMs) should incorporate explicit mechanisms for human empathy. As LLMs become increasingly deployed in high-stakes human-centered settings, their success depends not only on correctness or…

计算与语言 · 计算机科学 2026-04-14 Xiaoxing You , Qiang Huang , Jun Yu

Previous research has shown that humans are more receptive towards language models that that exhibit empathetic behavior. While empathy is essential for developing helpful dialogue agents, very few large corpora containing empathetic…

计算与语言 · 计算机科学 2025-02-26 Run Chen , Jun Shin , Julia Hirschberg

Large language models (LLMs) are increasingly used for emotional support and mental health-related interactions outside clinical settings, yet little is known about how people evaluate and relate to these systems in everyday use. We analyze…

计算与语言 · 计算机科学 2026-01-29 Elham Aghakhani , Rezvaneh Rezapour

Studies of human psychology have demonstrated that people are more motivated to extend empathy to in-group members than out-group members (Cikara et al., 2011). In this study, we investigate how this aspect of intergroup relations in humans…

计算与语言 · 计算机科学 2025-03-04 Yu Hou , Hal Daumé , Rachel Rudinger

Narratives are widely recognized as a powerful tool for structuring information and facilitating comprehension of complex ideas in various domains such as science communication. This paper investigates whether incorporating narrative…

计算与语言 · 计算机科学 2024-10-28 Vahid Sadiri Javadi , Johanne R. Trippas , Yash Kumar Lal , Lucie Flek

Individual personalities significantly influence our perceptions, decisions, and social interactions, which is particularly crucial for gaining insights into human behavior patterns in online social network analysis. Many psychological…

社会与信息网络 · 计算机科学 2024-07-08 Zhiyao Shu , Xiangguo Sun , Hong Cheng

Evaluations of creative stories generated by large language models (LLMs) often focus on objective properties of the text, such as its style, coherence, and diversity. While these metrics are indispensable, they do not speak to a story's…

计算与语言 · 计算机科学 2024-10-07 Fabrice Harel-Canada , Hanyu Zhou , Sreya Muppalla , Zeynep Yildiz , Miryung Kim , Amit Sahai , Nanyun Peng

Modeling empathy is a complex endeavor that is rooted in interpersonal and experiential dimensions of human interaction, and remains an open problem within AI. Existing empathy datasets fall short in capturing the richness of empathy…

计算与语言 · 计算机科学 2024-05-27 Jocelyn Shen , Yubin Kim , Mohit Hulse , Wazeer Zulfikar , Sharifa Alghowinem , Cynthia Breazeal , Hae Won Park

Clinical empathy is essential for patient care, but physicians need continually balance emotional warmth with factual precision under the cognitive and emotional constraints of clinical practice. This study investigates how large language…

Large language models (LLMs) reflect societal norms and biases, especially about gender. While societal biases and stereotypes have been extensively researched in various NLP applications, there is a surprising gap for emotion analysis.…

计算与语言 · 计算机科学 2024-05-29 Flor Miriam Plaza-del-Arco , Amanda Cercas Curry , Alba Curry , Gavin Abercrombie , Dirk Hovy

Large language models (LLMs) show promising capabilities in predicting human emotions from text. However, the mechanisms through which these models process emotional stimuli remain largely unexplored. Our study addresses this gap by…

计算与语言 · 计算机科学 2025-07-01 Ala N. Tak , Amin Banayeeanzade , Anahita Bolourani , Mina Kian , Robin Jia , Jonathan Gratch

Data-driven storytelling is a powerful method for conveying insights by combining narrative techniques with visualizations and text. These stories integrate visual aids, such as highlighted bars and lines in charts, along with textual…

计算与语言 · 计算机科学 2024-10-07 Mohammed Saidul Islam , Md Tahmid Rahman Laskar , Md Rizwan Parvez , Enamul Hoque , Shafiq Joty

Stories about overcoming personal struggles can effectively illustrate the application of psychological theories in real life, yet they may fail to resonate with individuals' experiences. In this work, we employ large language models (LLMs)…

Empathetic dialogue is an indispensable part of building harmonious social relationships and contributes to the development of a helpful AI. Previous approaches are mainly based on fine small-scale language models. With the advent of…

计算与语言 · 计算机科学 2024-07-29 Yushan Qian , Wei-Nan Zhang , Ting Liu

The rapid advancement of Large Language Models (LLMs) has revolutionized the generation of emotional support conversations (ESC), offering scalable solutions with reduced costs and enhanced data privacy. This paper explores the role of…

计算与语言 · 计算机科学 2025-09-16 Shenghan Wu , Yimo Zhu , Wynne Hsu , Mong-Li Lee , Yang Deng

We present a novel method, the Chain of Empathy (CoE) prompting, that utilizes insights from psychotherapy to induce Large Language Models (LLMs) to reason about human emotional states. This method is inspired by various psychotherapy…

计算与语言 · 计算机科学 2024-09-17 Yoon Kyung Lee , Inju Lee , Minjung Shin , Seoyeon Bae , Sowon Hahn