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In light of recent advances in large language models (LLMs), the expectations for the next generation of virtual assistants include enhanced naturalness and adaptability across diverse usage scenarios. However, the creation of high-quality…

计算与语言 · 计算机科学 2024-06-10 Yinhong Liu , Yimai Fang , David Vandyke , Nigel Collier

Data scarcity has been a long standing issue in the field of open-domain social dialogue. To quench this thirst, we present SODA: the first publicly available, million-scale high-quality social dialogue dataset. By contextualizing social…

Negotiation is a crucial ability in human communication. Recently, there has been a resurgent research interest in negotiation dialogue systems, whose goal is to create intelligent agents that can assist people in resolving conflicts or…

The research of open-domain dialog systems has been greatly prospered by neural models trained on large-scale corpora, however, such corpora often introduce various safety problems (e.g., offensive languages, biases, and toxic behaviors)…

计算与语言 · 计算机科学 2022-10-31 Jingyan Zhou , Jiawen Deng , Fei Mi , Yitong Li , Yasheng Wang , Minlie Huang , Xin Jiang , Qun Liu , Helen Meng

Systems interacting with humans, such as assistive robots or chatbots, are increasingly integrated into our society. To prevent these systems from causing social, legal, ethical, empathetic, or cultural (SLEEC) harms, normative requirements…

计算机与社会 · 计算机科学 2025-01-23 Kevin Kolyakov , Lina Marsso , Nick Feng , Junwei Quan , Marsha Chechik

Despite end-to-end neural systems making significant progress in the last decade for task-oriented as well as chit-chat based dialogue systems, most dialogue systems rely on hybrid approaches which use a combination of rule-based, retrieval…

计算与语言 · 计算机科学 2021-05-07 Ashish Shrivastava , Kaustubh Dhole , Abhinav Bhatt , Sharvani Raghunath

Many dialogue systems (DSs) lack characteristics humans have, such as emotion perception, factuality, and informativeness. Enhancing DSs with knowledge alleviates this problem, but, as many ways of doing so exist, keeping track of all…

计算与语言 · 计算机科学 2022-12-21 Sagi Shaier , Lawrence Hunter , Katharina Kann

Dialogue system (DS) attracts great attention from industry and academia because of its wide application prospects. Researchers usually divide the DS according to the function. However, many conversations require the DS to switch between…

计算与语言 · 计算机科学 2020-04-30 Longxuan Ma , Wei-Nan Zhang , Mingda Li , Ting Liu

For task-oriented dialog systems to be maximally useful, it must be able to process conversations in a way that is (1) generalizable with a small number of training examples for new task domains, and (2) robust to user input in various…

计算与语言 · 计算机科学 2021-01-01 Baolin Peng , Chunyuan Li , Zhu Zhang , Chenguang Zhu , Jinchao Li , Jianfeng Gao

Negotiation is one of the crucial abilities in human communication, and there has been a resurgent research interest in negotiation dialogue systems recently, which goal is to empower intelligent agents with such ability that can…

计算与语言 · 计算机科学 2022-12-20 Haolan Zhan , Yufei Wang , Tao Feng , Yuncheng Hua , Suraj Sharma , Zhuang Li , Lizhen Qu , Gholamreza Haffari

The development of Open-Domain Dialogue Systems (ODS)is a trending topic due to the large number of research challenges, large societal and business impact, and advances in the underlying technology. However, the development of these kinds…

计算与语言 · 计算机科学 2021-12-28 Chen Zhang , João Sedoc , Luis Fernando D'Haro , Rafael Banchs , Alexander Rudnicky

Many human interactions, such as political debates, are carried out in group settings, where there are arbitrarily many participants, each with different views and agendas. To explore such complex social settings, we present SAUCE: a…

计算与语言 · 计算机科学 2024-11-07 Shlomo Neuberger , Niv Eckhaus , Uri Berger , Amir Taubenfeld , Gabriel Stanovsky , Ariel Goldstein

Recent works have shown considerable improvements in task-oriented dialogue (TOD) systems by utilizing pretrained large language models (LLMs) in an end-to-end manner. However, the biased behavior of each component in a TOD system and the…

计算与语言 · 计算机科学 2023-11-15 Hsuan Su , Rebecca Qian , Chinnadhurai Sankar , Shahin Shayandeh , Shang-Tse Chen , Hung-yi Lee , Daniel M. Bikel

Autism Spectrum Disorder (ASD) can profoundly affect reciprocal social communication, resulting in substantial and challenging impairments. One aspect is that for people with ASD conversations in everyday life are challenging due to…

人机交互 · 计算机科学 2024-07-31 Christian Poglitsch , Johanna Pirker

Traditional goal-oriented dialogue systems rely on various components such as natural language understanding, dialogue state tracking, policy learning and response generation. Training each component requires annotations which are hard to…

This paper describes a recently initiated research project aiming at supporting development of computerised dialogue systems that handle breaches of conversational norms such as the Gricean maxims, which describe how dialogue participants…

计算与语言 · 计算机科学 2021-03-03 Maitreyee Tewari , Thomas Hellström , Suna Bensch

Cross-lingual adaptation has proven effective in spoken language understanding (SLU) systems with limited resources. Existing methods are frequently unsatisfactory for intent detection and slot filling, particularly for distant languages…

计算与语言 · 计算机科学 2023-08-08 Zhanyu Ma , Jian Ye , Shuang Cheng

Dialogue Systems are tools designed for various practical purposes concerning human-machine interaction. These systems should be built on ethical foundations because their behavior may heavily influence a user (think especially about…

人工智能 · 计算机科学 2021-09-20 Abeer Dyoub , Stefania Costantini , Ivan Letteri , Francesca A. Lisi

While the English virtual assistants have achieved exciting performance with an enormous amount of training resources, the needs of non-English-speakers have not been satisfied well. Up to Dec 2021, Alexa, one of the most popular smart…

计算与语言 · 计算机科学 2021-12-24 Michael Sun , Kaili Huang , Mehrad Moradshahi

Virtual assistants such as Google Assistant, Alexa and Siri provide a conversational interface to a large number of services and APIs spanning multiple domains. Such systems need to support an ever-increasing number of services with…

计算与语言 · 计算机科学 2020-01-30 Abhinav Rastogi , Xiaoxue Zang , Srinivas Sunkara , Raghav Gupta , Pranav Khaitan