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In Conversational Recommendation Systems (CRS), a user provides feedback on recommended items at each turn, leading the CRS towards improved recommendations. Due to the need for a large amount of data, a user simulator is employed for both…

信息检索 · 计算机科学 2025-07-25 Maria Vlachou

Recommender systems are software applications that help users to find items of interest in situations of information overload. Current research often assumes a one-shot interaction paradigm, where the users' preferences are estimated based…

人机交互 · 计算机科学 2021-06-01 Dietmar Jannach , Ahtsham Manzoor , Wanling Cai , Li Chen

Conversational information access is an emerging research area. Currently, human evaluation is used for end-to-end system evaluation, which is both very time and resource intensive at scale, and thus becomes a bottleneck of progress. As an…

信息检索 · 计算机科学 2020-06-17 Shuo Zhang , Krisztian Balog

Recommender systems exploit interaction history to estimate user preference, having been heavily used in a wide range of industry applications. However, static recommendation models are difficult to answer two important questions well due…

信息检索 · 计算机科学 2021-09-27 Chongming Gao , Wenqiang Lei , Xiangnan He , Maarten de Rijke , Tat-Seng Chua

Existing Conversational Recommender Systems (CRS) predominantly utilize user simulators for training and evaluating recommendation policies. These simulators often oversimplify the complexity of user interactions by focusing solely on…

信息检索 · 计算机科学 2024-09-10 Gangyi Zhang , Chongming Gao , Hang Pan , Runzhe Teng , Ruizhe Li

Conversational recommender systems (CRS) are interactive agents that support their users in recommendation-related goals through multi-turn conversations. Generally, a CRS can be evaluated in various dimensions. Today's CRS mainly rely on…

人机交互 · 计算机科学 2022-09-08 Ahtsham Manzoor , Dietmar jannach

Conversational recommender systems (CRS) aim to capture user's current intentions and provide recommendations through real-time multi-turn conversational interactions. As a human-machine interactive system, it is essential for CRS to…

信息检索 · 计算机科学 2022-07-05 Shuokai Li , Yongchun Zhu , Ruobing Xie , Zhenwei Tang , Zhao Zhang , Fuzhen Zhuang , Qing He , Hui Xiong

Research and development on conversational recommender systems (CRSs) critically depends on sound and reliable evaluation methodologies. However, the interactive nature of these systems poses significant challenges for automatic evaluation.…

信息检索 · 计算机科学 2025-10-08 Nolwenn Bernard , Krisztian Balog

Conversational Recommender System (CRS) interacts with users through natural language to understand their preferences and provide personalized recommendations in real-time. CRS has demonstrated significant potential, prompting researchers…

人工智能 · 计算机科学 2024-03-26 Lixi Zhu , Xiaowen Huang , Jitao Sang

Conversational recommender systems (CRSs) provide users with an interactive means to express preferences and receive real-time personalized recommendations. The success of these systems is heavily influenced by the preference elicitation…

人机交互 · 计算机科学 2025-04-22 Ivica Kostric , Krisztian Balog , Ujwal Gadiraju

Conversational recommendation system (CRS) is able to obtain fine-grained and dynamic user preferences based on interactive dialogue. Previous CRS assumes that the user has a clear target item. However, for many users who resort to CRS,…

信息检索 · 计算机科学 2022-02-08 Yiming Zhang , Lingfei Wu , Qi Shen , Yitong Pang , Zhihua Wei , Fangli Xu , Bo Long , Jian Pei

Conversational recommender systems (CRS) enhance user experience through multi-turn interactions, yet evaluating CRS remains challenging. User simulators can provide comprehensive evaluations through interactions with CRS, but building…

人机交互 · 计算机科学 2025-08-01 Luyu Chen , Quanyu Dai , Zeyu Zhang , Xueyang Feng , Mingyu Zhang , Pengcheng Tang , Xu Chen , Yue Zhu , Zhenhua Dong

Conversational recommender systems (CRS) dynamically obtain the user preferences via multi-turn questions and answers. The existing CRS solutions are widely dominated by deep reinforcement learning algorithms. However, deep reinforcement…

信息检索 · 计算机科学 2022-09-01 A S M Ahsan-Ul Haque , Hongning Wang

A conversational recommender system (CRS) is a practical application for item recommendation through natural language conversation. Such a system estimates user interests for appropriate personalized recommendations. Users sometimes have…

计算与语言 · 计算机科学 2023-03-02 Yuka Okuda , Katsuhito Sudoh , Seitaro Shinagawa , Satoshi Nakamura

Conversational recommendation systems (CRSs) use multi-turn interaction to capture user preferences and provide personalized recommendations. A fundamental challenge in CRSs lies in effectively understanding user preferences from…

信息检索 · 计算机科学 2025-04-30 Xiaolei Wang , Chunxuan Xia , Junyi Li , Fanzhe Meng , Lei Huang , Jinpeng Wang , Wayne Xin Zhao , Ji-Rong Wen

Conversational Recommender Systems (CRSs)aim to engage users in dialogue to provide tailored recommendations. While traditional CRSs focus on eliciting preferences and retrieving items, real-world e-commerce interactions involve more…

信息检索 · 计算机科学 2025-08-08 Tongyoung Kim , Jeongeun Lee , Soojin Yoon , Sunghwan Kim , Dongha Lee

There exist situations of decision-making under information overload in the Internet, where people have an overwhelming number of available options to choose from, e.g. products to buy in an e-commerce site, or restaurants to visit in a…

社会与信息网络 · 计算机科学 2021-01-14 Ivan Palomares , Carlos Porcel , Luiz Pizzato , Ido Guy , Enrique Herrera-Viedma

Conversational Recommender Systems (CRS) provide personalized services through multi-turn interactions, yet most existing methods overlook users' heterogeneous decision-making styles and knowledge levels, which constrains both accuracy and…

信息检索 · 计算机科学 2025-09-10 Yaying Luo , Hui Fang , Zhu Sun

We present an extensible user simulation toolkit to facilitate automatic evaluation of conversational recommender systems. It builds on an established agenda-based approach and extends it with several novel elements, including user…

信息检索 · 计算机科学 2023-01-25 Jafar Afzali , Aleksander Mark Drzewiecki , Krisztian Balog , Shuo Zhang

Conversational recommendation systems (CRS) aim to recommend suitable items to users through natural language conversation. However, most CRS approaches do not effectively utilize the signal provided by these conversations. They rely…

计算与语言 · 计算机科学 2023-05-24 Raghav Gupta , Renat Aksitov , Samrat Phatale , Simral Chaudhary , Harrison Lee , Abhinav Rastogi
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