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About 32% of a software practitioners' day involves seeking and using information to support task completion. Although the information needs of software practitioners have been studied extensively, the impact of AI-assisted tools on their…

软件工程 · 计算机科学 2025-04-28 Ebtesam Al Haque , Chris Brown , Thomas D. LaToza , Brittany Johnson

User satisfaction is closely related to enterprises, as it not only directly reflects users' subjective evaluation of service quality or products, but also affects customer loyalty and long-term business revenue. Monitoring and…

计算与语言 · 计算机科学 2026-03-05 Jing Bian , Haoxiang Su , Liting Jiang , Di Wu , Ruiyu Fang , Xiaomeng Huang , Yanbing Li , Shuangyong Song , Hao Huang

Understanding the practice of refactoring documentation is of paramount importance in academia and industry. Issue tracking systems are used by most software projects enabling developers, quality assurance, managers, and users to submit…

软件工程 · 计算机科学 2022-03-22 Eman Abdullah AlOmar , Anthony Peruma , Mohamed Wiem Mkaouer , Christian D. Newman , Ali Ouni

This article firstly reviews and summarizes the rapid development of information technology, characterized by the close combination of computer and network communication, which leads to a series of investigations, including the analyses of…

信息论 · 计算机科学 2022-03-10 Jianfeng Xu , Zhenyu Liu , Shuliang Wang , Tao Zheng , Yashi Wang , Yingfei Wang , Yongjie Qiao , Yingxu Dang

Information exploration tasks are inherently complex, ill-structured, and involve sequences of actions usually spread over many sessions. When exploring a dataset, users tend to experiment higher degrees of uncertainty, mostly raised by…

人机交互 · 计算机科学 2022-10-03 Thiago Nunes , Daniel Schwabe

This work focuses on the context of software explainability, which is the production of software capable of explaining to users the dynamics that govern its internal functioning. User models that include information about their requirements…

人机交互 · 计算机科学 2021-12-06 Henrique Ramos , Mateus Fonseca , Lesandro Ponciano

Decision-making is a key software engineering skill. Developers constantly make choices throughout the software development process, from requirements to implementation. While prior work has studied developer decision-making, the choices…

软件工程 · 计算机科学 2023-01-25 Jenny T. Liang , Maryam Arab , Minhyuk Ko , Amy J. Ko , Thomas D. LaToza

We surveyed 97 developers who had used cryptography in open-source projects, in the hope of identifying developer security and cryptography practices. We asked them about individual and company-level practices, and divided respondents into…

密码学与安全 · 计算机科学 2021-10-01 Mohammadreza Hazhirpasand , Oscar Nierstrasz , Mohammad Ghafari

Security patterns are a means to encapsulate and communicate proven security solutions. They are well-established approaches for introducing security into the software development process. Our objective is to explore the research efforts on…

软件工程 · 计算机科学 2018-12-03 Abbas Javan Jafari , Abbas Rasoolzadegan

To keep the competitive advantage and adapt to changes in the market and technology, companies need to innovate in an organised, purposeful and systematic manner. However, due to their size and complexity, large companies tend to focus on…

软件工程 · 计算机科学 2018-02-19 Henry Edison , Xiaofeng Wang , Ronald Jabangwe , Pekka Abrahamsson

We see that the collaborative and participatory nature of software development continues to evolve, shape and be shaped by communication channels that are used by developer communities of practice--both by traditional communication channels…

软件工程 · 计算机科学 2017-05-17 Alexey Zagalsky

Effective debugging is a crucial aspect of software development, demanding problem-solving skills, expertise, and appropriate tools. Although previous research has studied expert developers' debugging strategies, the specific factors…

人机交互 · 计算机科学 2025-01-22 Maryam Arab , Jenny T. Liang , Valentina Hong , Thomas D. LaToza

Personality traits influence most, if not all, of the human activities, from those as natural as the way people walk, talk, dress and write to those most complex as the way they interact with others. Most importantly, personality influences…

Developer experience is an important concern for software organizations as enhancing developer experience improves productivity, satisfaction, engagement and retention. We set out to understand what affects developer experience through…

软件工程 · 计算机科学 2022-05-16 Michaela Greiler , Margaret-Anne Storey , Abi Noda

Software development is a dynamic activity that requires engineers to work effectively with tools, processes, and collaborative teams. As a result, the presence of friction can significantly hinder productivity, increase frustration, and…

软件工程 · 计算机科学 2024-10-25 Ike Obi , Jenna Butler , Sankeerti Haniyur , Brian Hassan , Margaret-Anne Storey , Brendan Murphy

The availability of open-source projects facilitates developers to contribute and collaborate on a wide range of projects. As a result, the developer community contributing to such open-source projects is also increasing. Many of the…

软件工程 · 计算机科学 2021-03-02 Akhila Sri Manasa Venigalla , Sridhar Chimalakonda

Context: Agile development methodologies in the software industry have increased significantly over the past decade. Although one of the main aspects of agile software development (ASD) is less documentation, there have always been…

软件工程 · 计算机科学 2023-04-18 Md Athikul Islam , Rizbanul Hasan , Nasir U. Eisty

Modern software development and operations rely on monitoring to understand how systems behave in production. The data provided by application logs and runtime environment are essential to detect and diagnose undesired behavior and improve…

软件工程 · 计算机科学 2021-03-08 Jeanderson Barros Cândido , Maurício Finavaro Aniche , Arie van Deursen

Introduction: Internet technologies could strengthen data collection and integration and have been used extensively in public health research. It is necessary to apply this technology to further investigate the behaviour and health of…

计算机与社会 · 计算机科学 2020-03-20 Fang Zhu , Qian Zhang , Hao Chen , Guocheng Shi , Chen Wen , Zhongqun Zhu , Huiwen Chen

Since the introduction of the European General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), software developers increasingly have to make privacy-related decisions during system design and…

软件工程 · 计算机科学 2025-12-09 Stefan Albert Horstmann , Sandy Hong , Maziar Niazian , Cristiana Santos , Alena Naiakshina