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Log analysis is crucial for ensuring the orderly and stable operation of information systems, particularly in the field of Artificial Intelligence for IT Operations (AIOps). Large Language Models (LLMs) have demonstrated significant…

The integration of Artificial Intelligence (AI) into IT Operations Management (ITOM), commonly referred to as AIOps, offers substantial potential for automating workflows, enhancing efficiency, and supporting informed decision-making.…

软件工程 · 计算机科学 2025-01-24 Arthur Vitui , Tse-Hsun Chen

With the rapid development of IT operations, it has become increasingly crucial to efficiently manage and analyze large volumes of data for practical applications. The techniques of Natural Language Processing (NLP) have shown remarkable…

As large language models (LLMs) grow increasingly sophisticated and pervasive, their application to various Artificial Intelligence for IT Operations (AIOps) tasks has garnered significant attention. However, a comprehensive understanding…

软件工程 · 计算机科学 2025-07-18 Lingzhe Zhang , Tong Jia , Mengxi Jia , Yifan Wu , Aiwei Liu , Yong Yang , Zhonghai Wu , Xuming Hu , Philip S. Yu , Ying Li

Nowadays, the versatile capabilities of Pre-trained Large Language Models (LLMs) have attracted much attention from the industry. However, some vertical domains are more interested in the in-domain capabilities of LLMs. For the Networks…

计算与语言 · 计算机科学 2023-09-20 Yukai Miao , Yu Bai , Li Chen , Dan Li , Haifeng Sun , Xizheng Wang , Ziqiu Luo , Yanyu Ren , Dapeng Sun , Xiuting Xu , Qi Zhang , Chao Xiang , Xinchi Li

The rapid advancement of large language models (LLMs) has significantly propelled progress in artificial intelligence, demonstrating substantial application potential across multiple specialized domains. Telecommunications operation…

计算与语言 · 计算机科学 2025-06-16 Yanyan Wang , Yingying Wang , Junli Liang , Yin Xu , Yunlong Liu , Yiming Xu , Zhengwang Jiang , Zhehe Li , Fei Li , Long Zhao , Kuang Xu , Qi Song , Xiangyang Li

As software systems grow increasingly intricate, Artificial Intelligence for IT Operations (AIOps) methods have been widely used in software system failure management to ensure the high availability and reliability of large-scale…

软件工程 · 计算机科学 2024-06-25 Lingzhe Zhang , Tong Jia , Mengxi Jia , Yifan Wu , Aiwei Liu , Yong Yang , Zhonghai Wu , Xuming Hu , Philip S. Yu , Ying Li

Large language models are increasingly being used to support network operations (NetOps) and artificial intelligence for IT operations (AIOps), including incident investigation, root-cause analysis, configuration synthesis, and limited…

网络与互联网体系结构 · 计算机科学 2026-05-14 Muhammad Bilal , Jon Crowcroft , Ruizhi Wang , Xiaolong Xu , Schahram Dustdar

AI for IT Operations (AIOps) is a powerful platform that Site Reliability Engineers (SREs) use to automate and streamline operational workflows with minimal human intervention. Automated log analysis is a critical task in AIOps as it…

计算与语言 · 计算机科学 2023-08-23 Pranjal Gupta , Harshit Kumar , Debanjana Kar , Karan Bhukar , Pooja Aggarwal , Prateeti Mohapatra

In the field of software operations, Large Language Models (LLMs) have attracted increasing attention. However, existing research has not yet achieved efficient and effective end-to-end intelligent operations due to low-quality data,…

机器学习 · 计算机科学 2026-05-13 Jingkai He , Pengfei Chen , Chenghui Wu , Shuang Liang , Ye Li , Gou Tan , Xiadao Wen , Chuanfu Zhang

AI for IT Operations (AIOps) aims to automate complex operational tasks, such as fault localization and root cause analysis, to reduce human workload and minimize customer impact. While traditional DevOps tools and AIOps algorithms often…

Operations Research (OR) serves as a core decision-support methodology for complex systems, with significant applications across mathematics, management science, and computer science. Traditional approaches heavily rely on expert knowledge…

最优化与控制 · 数学 2026-05-21 Xianchao Xiu , Jianhao Li , Jun Fan , Wanquan Liu

Today's cyber defenders are overwhelmed by a deluge of security alerts, threat intelligence signals, and shifting business context, creating an urgent need for AI systems to enhance operational security work. While Large Language Models…

Operations research (OR) is a core methodology that supports complex system decision-making, with broad applications in transportation, supply chain management, and production scheduling. However, traditional approaches that rely on…

人工智能 · 计算机科学 2025-10-15 Yang Wang , Kai Li

Routing large language models (LLMs) is a new paradigm that uses a router to recommend the best LLM from a pool of candidates for a given input. In this paper, our comprehensive analysis with more than 8,500 LLMs reveals a novel model-level…

计算与语言 · 计算机科学 2025-05-21 Zhongzhan Huang , Guoming Ling , Yupei Lin , Yandong Chen , Shanshan Zhong , Hefeng Wu , Liang Lin

Large Language Models (LLMs) have garnered considerable attention owing to their remarkable capabilities, leading to an increasing number of companies offering LLMs as services. Different LLMs achieve different performance at different…

软件工程 · 计算机科学 2024-05-27 Yueyue Liu , Hongyu Zhang , Yuantian Miao , Van-Hoang Le , Zhiqiang Li

Since the advent of GPT, large language models (LLMs) have brought about revolutionary advancements in all walks of life. As a superior natural language processing (NLP) technology, LLMs have consistently achieved state-of-the-art…

网络与互联网体系结构 · 计算机科学 2024-06-26 Danshi Wang , Yidi Wang , Xiaotian Jiang , Yao Zhang , Yue Pang , Min Zhang

Multi-objective optimization problems (MOPs) are ubiquitous in real-world applications, presenting a complex challenge of balancing multiple conflicting objectives. Traditional evolutionary algorithms (EAs), though effective, often rely on…

神经与进化计算 · 计算机科学 2024-07-29 Yuxiao Huang , Shenghao Wu , Wenjie Zhang , Jibin Wu , Liang Feng , Kay Chen Tan

Artificial Intelligence for IT Operations (AIOps) is an emerging interdisciplinary field arising in the intersection between the research areas of machine learning, big data, streaming analytics, and the management of IT operations. AIOps,…

Growing renewable penetration introduces substantial uncertainty into power system operations, necessitating frequent adaptation of dispatch objectives and constraints and challenging expertise-intensive, near-real-time modeling workflows.…

系统与控制 · 电气工程与系统科学 2026-05-25 Chao Shen , Zihan Guo , Xu Wan , Zhenghao Yang , Yifan Zhang , Wengi Huang , Jie Song , Zongyan Zhang , Mingyang Sun
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