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Well-annotated data is a prerequisite for good Natural Language Processing models. Too often, though, annotation decisions are governed by optimizing time or annotator agreement. We make a case for nuanced efforts in an interdisciplinary…

计算与语言 · 计算机科学 2022-10-31 Federico Bianchi , Stefanie Anja Hills , Patricia Rossini , Dirk Hovy , Rebekah Tromble , Nava Tintarev

Crowdsourced labels play a crucial role in evaluating task-oriented dialogue systems (TDSs). Obtaining high-quality and consistent ground-truth labels from annotators presents challenges. When evaluating a TDS, annotators must fully…

计算与语言 · 计算机科学 2024-04-16 Clemencia Siro , Mohammad Aliannejadi , Maarten de Rijke

What are the limits of automated Twitter sentiment classification? We analyze a large set of manually labeled tweets in different languages, use them as training data, and construct automated classification models. It turns out that the…

计算与语言 · 计算机科学 2021-08-31 Igor Mozetic , Miha Grcar , Jasmina Smailovic

Human data annotation, especially when involving experts, is often treated as an objective reference. However, many annotation tasks are inherently subjective, and annotators' judgments may evolve over time. This study investigates changes…

Crowdsourcing is a relatively economic and efficient solution to collect annotations from the crowd through online platforms. Answers collected from workers with different expertise may be noisy and unreliable, and the quality of annotated…

机器学习 · 计算机科学 2020-01-08 Jingzheng Tu , Guoxian Yu , Jun Wang , Carlotta Domeniconi , Xiangliang Zhang

Summarization systems are ultimately evaluated by human annotators and raters. Usually, annotators and raters do not reflect the demographics of end users, but are recruited through student populations or crowdsourcing platforms with skewed…

计算与语言 · 计算机科学 2021-10-12 Anna Jørgensen , Anders Søgaard

Human feedback is essential for building human-centered AI systems across domains where disagreement is prevalent, such as AI safety, content moderation, or sentiment analysis. Many disagreements, particularly in politically charged…

Understanding the sources of variability in annotations is crucial for developing fair NLP systems, especially for tasks like sexism detection where demographic bias is a concern. This study investigates the extent to which annotator…

计算与语言 · 计算机科学 2025-07-29 Hadi Mohammadi , Tina Shahedi , Pablo Mosteiro , Massimo Poesio , Ayoub Bagheri , Anastasia Giachanou

In ad-hoc retrieval, evaluation relies heavily on user actions, including implicit feedback. In a conversational setting such signals are usually unavailable due to the nature of the interactions, and, instead, the evaluation often relies…

信息检索 · 计算机科学 2024-05-01 Clemencia Siro , Mohammad Aliannejadi , Maarten de Rijke

Estimation of semantic similarity is crucial for a variety of natural language processing (NLP) tasks. In the absence of a general theory of semantic information, many papers rely on human annotators as the source of ground truth for…

计算与语言 · 计算机科学 2021-09-27 Shaul Solomon , Adam Cohn , Hernan Rosenblum , Chezi Hershkovitz , Ivan P. Yamshchikov

Social media platforms increasingly rely on crowdsourced moderation systems like Community Notes to combat misinformation at scale. However, these systems face challenges from rater bias and potential manipulation, which may undermine their…

社会与信息网络 · 计算机科学 2025-11-05 Bao Tran Truong , Siqi Wu , Alessandro Flammini , Filippo Menczer , Alexander J. Stewart

Machine learning models are commonly used to detect toxicity in online conversations. These models are trained on datasets annotated by human raters. We explore how raters' self-described identities impact how they annotate toxicity in…

人机交互 · 计算机科学 2022-05-03 Nitesh Goyal , Ian Kivlichan , Rachel Rosen , Lucy Vasserman

Algorithms are widely applied to detect hate speech and abusive language in social media. We investigated whether the human-annotated data used to train these algorithms are biased. We utilized a publicly available annotated Twitter dataset…

计算与语言 · 计算机科学 2020-05-29 Jae Yeon Kim , Carlos Ortiz , Sarah Nam , Sarah Santiago , Vivek Datta

Online abusive behavior is an important issue that breaks the cohesiveness of online social communities and even raises public safety concerns in our societies. Motivated by this rising issue, researchers have proposed, collected, and…

社会与信息网络 · 计算机科学 2020-06-25 Md Rabiul Awal , Rui Cao , Roy Ka-Wei Lee , Sandra Mitrović

In this work we propose a novel annotation scheme which factors hate speech into five separate discursive categories. To evaluate our scheme, we construct a corpus of over 2.9M Twitter posts containing hateful expressions directed at Jews,…

计算与语言 · 计算机科学 2023-11-08 Gal Ron , Effi Levi , Odelia Oshri , Shaul R. Shenhav

Automatic sentiment analysis play vital role in decision making. Many organizations spend a lot of budget to understand their customer satisfaction by manually going over their feedback/comments or tweets. Automatic sentiment analysis can…

计算与语言 · 计算机科学 2021-07-07 Mohammad Aimal , Maheen Bakhtyar , Junaid Baber , Sadia Lakho , Umar Mohammad , Warda Ahmed , Jahanvash Karim

Social media has shaken the foundations of our society, unlikely as it may seem. Many of the popular tools used to moderate harmful digital content, however, have received widespread criticism from both the academic community and the public…

社会与信息网络 · 计算机科学 2020-10-21 Jiachen Jiang , Soroush Vosoughi

Social media, especially Twitter, is being increasingly used for research with predictive analytics. In social media studies, natural language processing (NLP) techniques are used in conjunction with expert-based, manual and qualitative…

计算与语言 · 计算机科学 2020-04-03 Yunpeng Zhao , Mattia Prosperi , Tianchen Lyu , Yi Guo , Jiang Bian

While human annotations play a crucial role in language technologies, annotator subjectivity has long been overlooked in data collection. Recent studies that have critically examined this issue are often situated in the Western context, and…

计算与语言 · 计算机科学 2024-04-18 Aida Mostafazadeh Davani , Mark Díaz , Dylan Baker , Vinodkumar Prabhakaran

Receiving negative sentiment, offensive comments, or even hate speech is a constant part of the working experience of content creators (CCs) on YouTube - a growing occupational group in the platform economy. This study investigates how…

计算机与社会 · 计算机科学 2025-04-11 Sarah Weißmann , Aaron Philipp , Roland Verwiebe , Chiara Osorio Krauter , Nina-Sophie Fritsch , Claudia Buder