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Textual escalation detection has been widely applied to e-commerce companies' customer service systems to pre-alert and prevent potential conflicts. Similarly, in public areas such as airports and train stations, where many impersonal…

声音 · 计算机科学 2021-11-05 Ziang Zhou , Yanze Xu , Ming Li

Research on Speech Emotion Recognition (SER) often faces challenges such as the lack of large-scale public datasets and limited generalization capability when dealing with data from different distributions. To solve this problem, this paper…

声音 · 计算机科学 2024-12-02 Xiang minjie

We revisit the INTERSPEECH 2009 Emotion Challenge -- the first ever speech emotion recognition (SER) challenge -- and evaluate a series of deep learning models that are representative of the major advances in SER research in the time since…

计算与语言 · 计算机科学 2025-04-11 Andreas Triantafyllopoulos , Anton Batliner , Simon Rampp , Manuel Milling , Björn Schuller

We propose a novel transfer learning method for speech emotion recognition allowing us to obtain promising results when only few training data is available. With as low as 125 examples per emotion class, we were able to reach a higher…

机器学习 · 计算机科学 2020-11-12 Jonathan Boigne , Biman Liyanage , Ted Östrem

Speech Emotion Recognition (SER) is a challenging task due to limited data and blurred boundaries of certain emotions. In this paper, we present a comprehensive approach to improve the SER performance throughout the model lifecycle,…

音频与语音处理 · 电气工程与系统科学 2023-09-01 Xuechen Wang , Shiwan Zhao , Yong Qin

Robust speech emotion recognition relies on the quality of the speech features. We present speech features enhancement strategy that improves speech emotion recognition. We used the INTERSPEECH 2010 challenge feature-set. We identified…

信号处理 · 电气工程与系统科学 2022-08-22 Sofia Kanwal , Sohail Asghar , Hazrat Ali

State-of-the-art transformer models for Speech Emotion Recognition (SER) rely on temporal feature aggregation, yet advanced pooling methods remain underexplored. We systematically benchmark pooling strategies, including Multi-Query…

Emotion recognition or emotion prediction is a higher approach or a special case of sentiment analysis. In this task, the result is not produced in terms of either polarity: positive or negative or in the form of rating (from 1 to 5) but of…

Humans modify their facial expressions in order to communicate their internal states and sometimes to mislead observers regarding their true emotional states. Evidence in experimental psychology shows that discriminative facial responses…

In VR interactions with embodied conversational agents, users' emotional intent is often conveyed more by how something is said than by what is said. However, most VR agent pipelines rely on speech-to-text processing, discarding prosodic…

人机交互 · 计算机科学 2026-03-11 SangYeop Jeong , Yeongseo Na , Seung Gyu Jeong , Jin-Woo Jeong , Seong-Eun Kim

The goal of our research is to automatically retrieve the satisfaction and the frustration in real-life call-center conversations. This study focuses an industrial application in which the customer satisfaction is continuously tracked down…

音频与语音处理 · 电气工程与系统科学 2023-10-10 Manon Macary , Marie Tahon , Yannick Estève , Daniel Luzzati

Affective Computing (AC) is essential for advancing Artificial General Intelligence (AGI), with emotion recognition serving as a key component. However, human emotions are inherently dynamic, influenced not only by an individual's…

计算与语言 · 计算机科学 2025-03-31 Yupei Li , Qiyang Sun , Sunil Munthumoduku Krishna Murthy , Emran Alturki , Björn W. Schuller

Speech signals are subjected to more acoustic interference and emotional factors than other signals. Noisy emotion-riddled speech data is a challenge for real-time speech processing applications. It is essential to find an effective way to…

音频与语音处理 · 电气工程与系统科学 2022-10-25 Shibani Hamsa , Ismail Shahin , Youssef Iraqi , Ernesto Damiani , Naoufel Werghi

Alongside acoustic information, linguistic features based on speech transcripts have been proven useful in Speech Emotion Recognition (SER). However, due to the scarcity of emotion labelled data and the difficulty of recognizing emotional…

音频与语音处理 · 电气工程与系统科学 2022-11-11 Yuanchao Li , Peter Bell , Catherine Lai

Automated emotion recognition in speech is a long-standing problem. While early work on emotion recognition relied on hand-crafted features and simple classifiers, the field has now embraced end-to-end feature learning and classification…

音频与语音处理 · 电气工程与系统科学 2022-11-10 Ravi Shankar , Abdouh Harouna Kenfack , Arjun Somayazulu , Archana Venkataraman

Emotion Recognition in Conversation is a core component of affective computing, while current resources of sign language emotion datasets primarily focus on isolated sentences and lack conversational context. Models trained exclusively on…

计算与语言 · 计算机科学 2026-05-25 Yusong Wang , Keyu Mao , Takao Obi , Minghao Shao , Kotaro Funakoshi

Speech emotion recognition (SER) has received a great deal of attention in recent years in the context of spontaneous conversations. While there have been notable results on datasets like the well known corpus of naturalistic dyadic…

计算与语言 · 计算机科学 2024-01-02 Alex-Răzvan Ispas , Théo Deschamps-Berger , Laurence Devillers

While modern Automatic Speech Recognition (ASR) systems achieve high accuracy on benchmark corpora, their performance often degrades when there is real-world variability. This work focuses on variability arising due to accented,…

计算与语言 · 计算机科学 2026-05-19 Sicheng Jin , Dipankar Srirag , Aditya Joshi

Expressing and identifying emotions through facial and physical expressions is a significant part of social interaction. Emotion recognition is an essential task in computer vision due to its various applications and mainly for allowing a…

计算机视觉与模式识别 · 计算机科学 2021-12-15 Willams Costa , David Macêdo , Cleber Zanchettin , Lucas S. Figueiredo , Veronica Teichrieb

Automatic Emotion Detection (ED) aims to build systems to identify users' emotions automatically. This field has the potential to enhance HCI, creating an individualised experience for the user. However, ED systems tend to perform poorly on…

人机交互 · 计算机科学 2023-07-27 Annanda Sousa , Karen Young , Mathieu D'aquin , Manel Zarrouk , Jennifer Holloway
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