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High-quality automatic speech recognition (ASR) is essential for virtual assistants (VAs) to work well. However, ASR often performs poorly on VA requests containing named entities. In this work, we start from the observation that many ASR…

Automatic speech recognition (ASR) systems, increasingly prevalent in education, healthcare, employment, and mobile technology, face significant challenges in inclusivity, particularly for the 80 million-strong global community of people…

Automatic Speech Recognition (ASR) systems, such as Whisper, achieve high transcription accuracy but struggle with named entities and numerical data, especially when proper formatting is required. These issues increase word error rate (WER)…

End-to-End Automatic Speech Recognition (ASR) has advanced significantly yet still struggles with rare and domain-specific entities. This paper introduces a simple yet efficient prompt-based biasing technique for contextualized ASR,…

Improving the representation of contextual information is key to unlocking the potential of end-to-end (E2E) automatic speech recognition (ASR). In this work, we present a novel and simple approach for training an ASR context mechanism with…

Speech applications dealing with conversations require not only recognizing the spoken words, but also determining who spoke when. The task of assigning words to speakers is typically addressed by merging the outputs of two separate…

In recent years, end-to-end automatic speech recognition (ASR) systems have proven themselves remarkably accurate and performant, but these systems still have a significant error rate for entity names which appear infrequently in their…

Personalization of automatic speech recognition (ASR) models is a widely studied topic because of its many practical applications. Most recently, attention-based contextual biasing techniques are used to improve the recognition of rare…

Existing research suggests that automatic speech recognition (ASR) models can benefit from additional contexts (e.g., contact lists, user specified vocabulary). Rare words and named entities can be better recognized with contexts. In this…

Recent dialogue systems rely on turn-based spoken interactions, requiring accurate Automatic Speech Recognition (ASR). Errors in ASR can significantly impact downstream dialogue tasks. To address this, using dialogue context from user and…

Entity recognition in Automatic Speech Recognition (ASR) is challenging for rare and domain-specific terms. In domains such as finance, medicine, and air traffic control, these errors are costly. If the entities are entirely absent from the…

Large language models (LLMs) have shown superb capability of modeling multimodal signals including audio and text, allowing the model to generate spoken or textual response given a speech input. However, it remains a challenge for the model…

End-to-end automatic speech recognition (ASR) systems have made significant progress in general scenarios. However, it remains challenging to transcribe contextual named entities (NEs) in the contextual ASR scenario. Previous approaches…

Robust ASR under domain shift is crucial because real-world systems encounter unseen accents and domains with limited labeled data. Although pseudo-labeling offers a practical workaround, it often introduces systematic, accent-specific…

End-to-end automatic speech recognition (ASR) systems frequently misrecognize domain-specific phrases like named entities, which can cause catastrophic failures in downstream tasks. A new family of named entity correction methods based on…

End-2-end (E2E) models have become increasingly popular in some ASR tasks because of their performance and advantages. These E2E models directly approximate the posterior distribution of tokens given the acoustic inputs. Consequently, the…

Entity disambiguation, or mapping a phrase to its canonical representation in a knowledge base, is a fundamental step in many natural language processing applications. Existing techniques based on global ranking models fail to capture the…

Despite recent advances, Automatic Speech Recognition (ASR) systems are still far from perfect. Typical errors include acronyms, named entities, and domain-specific special words for which little or no labeled data is available. To address…

Automatic Speech Recognition (ASR) technology is fundamental in transcribing spoken language into text, with considerable applications in the clinical realm, including streamlining medical transcription and integrating with Electronic…

While end-to-end (E2E) automatic speech recognition (ASR) models excel at general transcription, they struggle to recognize rare or unseen named entities (e.g., contact names, locations), which are critical for downstream applications like…