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Pre-trained language models have been recently shown to benefit task-oriented dialogue (TOD) systems. Despite their success, existing methods often formulate this task as a cascaded generation problem which can lead to error accumulation…

计算与语言 · 计算机科学 2022-03-02 Yixuan Su , Lei Shu , Elman Mansimov , Arshit Gupta , Deng Cai , Yi-An Lai , Yi Zhang

Task-oriented dialogue systems (TODS) are continuing to rise in popularity as various industries find ways to effectively harness their capabilities, saving both time and money. However, even state-of-the-art TODS are not yet reaching their…

计算与语言 · 计算机科学 2022-09-07 Ryan Fellows , Hisham Ihshaish , Steve Battle , Ciaran Haines , Peter Mayhew , J. Ignacio Deza

Task-Oriented Dialogue (TOD) systems are drawing more and more attention in recent studies. Current methods focus on constructing pre-trained models or fine-tuning strategies while the evaluation of TOD is limited by a policy mismatch…

计算与语言 · 计算机科学 2022-10-27 Qinyuan Cheng , Linyang Li , Guofeng Quan , Feng Gao , Xiaofeng Mou , Xipeng Qiu

The schema-guided paradigm overcomes scalability issues inherent in building task-oriented dialogue (TOD) agents with static ontologies. Instead of operating on dialogue context alone, agents have access to hierarchical schemas containing…

计算与语言 · 计算机科学 2023-03-20 A. Coca , B. H. Tseng , W. Lin , B. Byrne

Recent years have witnessed an increasing amount of dialogue/conversation on the web especially on social media. That inspires the development of dialogue-based retrieval, in which retrieving videos based on dialogue is of increasing…

信息检索 · 计算机科学 2023-03-30 Chenyang Lyu , Manh-Duy Nguyen , Van-Tu Ninh , Liting Zhou , Cathal Gurrin , Jennifer Foster

Collection of annotated dialogs for training task-oriented dialog systems have been one of the key bottlenecks in improving current models. While dialog response generation has been widely studied on the agent side, it is not evident if…

计算与语言 · 计算机科学 2023-10-17 Dustin Axman , Avik Ray , Shubham Garg , Jing Huang

Dialogue State Tracking (DST), a crucial component of task-oriented dialogue (ToD) systems, keeps track of all important information pertaining to dialogue history: filling slots with the most probable values throughout the conversation.…

计算与语言 · 计算机科学 2023-02-28 Han Zhou , Ignacio Iacobacci , Pasquale Minervini

Dialog response ranking is used to rank response candidates by considering their relation to the dialog history. Although researchers have addressed this concept for open-domain dialogs, little attention has been focused on task-oriented…

计算与语言 · 计算机科学 2018-11-29 Junki Ohmura , Maxine Eskenazi

In current text-based task-oriented dialogue (TOD) systems, user emotion detection (ED) is often overlooked or is typically treated as a separate and independent task, requiring additional training. In contrast, our work demonstrates that…

计算与语言 · 计算机科学 2024-07-01 Armand Stricker , Patrick Paroubek

Recently, a more challenging state tracking task, Audio-Video Scene-Aware Dialogue (AVSD), is catching an increasing amount of attention among researchers. Different from purely text-based dialogue state tracking, the dialogue in AVSD…

计算与语言 · 计算机科学 2020-07-21 Xiangyang Mou , Brandyn Sigouin , Ian Steenstra , Hui Su

Effective knowledge management is critical for preserving institutional expertise and improving the efficiency of workforce training in state transportation agencies. Traditional approaches, such as static documentation, classroom-based…

计算与语言 · 计算机科学 2026-03-05 Divija Amaram , Lu Gao , Gowtham Reddy Gudla , Tejaswini Sanjay Katale

Large Language Models (LLMs) have been widely adopted to enhance Task-Oriented Dialogue Systems (TODS) by modeling complex language patterns and delivering contextually appropriate responses. However, this integration introduces significant…

计算与语言 · 计算机科学 2026-03-05 Shuo Zhang , Junzhou Zhao , Junji Hou , Pinghui Wang , Chenxu Wang , Jing Tao

Knowledge-aided dialogue response generation aims at augmenting chatbots with relevant external knowledge in the hope of generating more informative responses. The majority of previous work assumes that the relevant knowledge is given as…

计算与语言 · 计算机科学 2023-02-21 Ante Wang , Linfeng Song , Qi Liu , Haitao Mi , Longyue Wang , Zhaopeng Tu , Jinsong Su , Dong Yu

Traditionally, offline datasets have been used to evaluate task-oriented dialogue (TOD) models. These datasets lack context awareness, making them suboptimal benchmarks for conversational systems. In contrast, user-agents, which are…

计算与语言 · 计算机科学 2024-11-18 Taaha Kazi , Ruiliang Lyu , Sizhe Zhou , Dilek Hakkani-Tur , Gokhan Tur

This paper explores SynTOD, a new synthetic data generation approach for developing end-to-end Task-Oriented Dialogue (TOD) Systems capable of handling complex tasks such as intent classification, slot filling, conversational…

计算与语言 · 计算机科学 2024-04-24 Chris Samarinas , Pracha Promthaw , Atharva Nijasure , Hansi Zeng , Julian Killingback , Hamed Zamani

Dialogue policy learning for task-oriented dialogue systems has enjoyed great progress recently mostly through employing reinforcement learning methods. However, these approaches have become very sophisticated. It is time to re-evaluate it.…

计算与语言 · 计算机科学 2020-09-22 Ziming Li , Julia Kiseleva , Maarten de Rijke

Textual response generation is an essential task for multimodal task-oriented dialog systems.Although existing studies have achieved fruitful progress, they still suffer from two critical limitations: 1) focusing on the attribute knowledge…

计算与语言 · 计算机科学 2023-05-18 Xiaolin Chen , Xuemeng Song , Yinwei Wei , Liqiang Nie , Tat-Seng Chua

Despite showing increasingly human-like conversational abilities, state-of-the-art dialogue models often suffer from factual incorrectness and hallucination of knowledge (Roller et al., 2020). In this work we explore the use of…

计算与语言 · 计算机科学 2021-04-16 Kurt Shuster , Spencer Poff , Moya Chen , Douwe Kiela , Jason Weston

Dialogue systems benefit greatly from optimizing on detailed annotations, such as transcribed utterances, internal dialogue state representations and dialogue act labels. However, collecting these annotations is expensive and…

计算与语言 · 计算机科学 2019-11-27 Bo-Hsiang Tseng , Marek Rei , Paweł Budzianowski , Richard E. Turner , Bill Byrne , Anna Korhonen

Task-oriented dialog systems enable users to accomplish tasks using natural language. State-of-the-art systems respond to users in the same way regardless of their personalities, although personalizing dialogues can lead to higher levels of…

计算与语言 · 计算机科学 2023-03-27 A. B. Siddique , M. H. Maqbool , Kshitija Taywade , Hassan Foroosh