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Large language models (LLMs) have recently received significant attention for their exceptional capabilities. Despite extensive efforts in developing general-purpose LLMs that can be utilized in various natural language processing (NLP)…

信息检索 · 计算机科学 2023-06-08 Fan Yang , Zheng Chen , Ziyan Jiang , Eunah Cho , Xiaojiang Huang , Yanbin Lu

In the WWW (World Wide Web), dynamic development and spread of data has resulted a tremendous amount of information available on the Internet, yet user is unable to find relevant information in a short span of time. Consequently, a system…

信息检索 · 计算机科学 2020-09-11 Denis Selimi , Krenare Pireva Nuci

Accurately predicting the intent of customer support requests is vital for efficient support systems, enabling agents to quickly understand messages and prioritize responses accordingly. While different approaches exist for intent…

计算与语言 · 计算机科学 2023-09-19 Nichal Narotamo , David Aparicio , Tiago Mesquita , Mariana Almeida

Predicting future consumer behaviour is one of the most challenging problems for large scale retail firms. Accurate prediction of consumer purchase pattern enables better inventory planning and efficient personalized marketing strategies.…

机器学习 · 计算机科学 2020-10-15 Ankur Verma

In e-commerce, high consideration search missions typically require careful and elaborate decision making, and involve a substantial research investment from customers. We consider the task of identifying High Consideration (HC) queries.…

信息检索 · 计算机科学 2024-10-21 Zhiyu Chen , Jason Choi , Besnik Fetahu , Shervin Malmasi

On E-commerce stores, there are rich recommendation content to help shoppers shopping more efficiently. However given numerous products, it's crucial to select most relevant content to reduce the burden of information overload. We…

信息检索 · 计算机科学 2023-06-07 Xin Shen , Yan Zhao , Sujan Perera , Yujia Liu , Jinyun Yan , Mitchell Goodman

Recommender systems play a crucial role in helping users to find their interested information in various web services such as Amazon, YouTube, and Google News. Various recommender systems, ranging from neighborhood-based,…

密码学与安全 · 计算机科学 2021-01-11 Hai Huang , Jiaming Mu , Neil Zhenqiang Gong , Qi Li , Bin Liu , Mingwei Xu

Recommender systems attempts to identify and recommend the most preferable item (product-service) to an individual user. These systems predict user interest in items based on related items, users, and the interactions between items and…

机器学习 · 计算机科学 2021-04-07 Atousa Zarindast , Jonathan Wood , Anuj Sharma

E-commerce platforms generate vast volumes of user feedback, such as star ratings, written reviews, and comments. However, most recommendation engines rely primarily on numerical scores, often overlooking the nuanced opinions embedded in…

信息检索 · 计算机科学 2025-05-08 Yogesh Gajula

Recommendation systems are ubiquitous, from Spotify playlist suggestions to Amazon product suggestions. Nevertheless, depending on the methodology or the dataset, these systems typically fail to capture user preferences and generate general…

Understanding the intent behind chat between customers and customer service agents has become a crucial problem nowadays due to an exponential increase in the use of the Internet by people from different cultures and educational…

人工智能 · 计算机科学 2021-09-07 Bencheng Wei

In this work, we present our journey to revolutionize the personalized recommendation engine through end-to-end learning from raw user actions. We encode user's long-term interest in Pinner- Former, a user embedding optimized for long-term…

信息检索 · 计算机科学 2022-09-20 Jiajing Xu , Andrew Zhai , Charles Rosenberg

Modern e-commerce services frequently target customers with incentives or interventions to engage them in their products such as games, shopping, video streaming, etc. This customer engagement increases acquisition of more customers and…

机器学习 · 计算机科学 2024-12-31 Qiqi Li , Roopali Singh , Charin Polpanumas , Tanner Fiez , Namita Kumar , Shreya Chakrabarti

The Personalization of information has taken recommender systems at a very high level. With personalization these systems can generate user specific recommendations accurately and efficiently. User profiling helps personalization, where…

信息检索 · 计算机科学 2015-03-26 Sumitkumar Kanoje , Sheetal Girase , Debajyoti Mukhopadhyay

For e-commerce platforms such as Taobao and Amazon, advertisers play an important role in the entire digital ecosystem: their behaviors explicitly influence users' browsing and shopping experience; more importantly, advertiser's expenditure…

社会与信息网络 · 计算机科学 2020-09-01 Liyi Guo , Rui Lu , Haoqi Zhang , Junqi Jin , Zhenzhe Zheng , Fan Wu , Jin Li , Haiyang Xu , Han Li , Wenkai Lu , Jian Xu , Kun Gai

As e-commerce platforms expand their product catalogs, accurately recommending long-tail items becomes increasingly important for enhancing both user experience and platform revenue. A key challenge is the long-tail problem, where extreme…

信息检索 · 计算机科学 2025-06-10 Qingyi Lu , Haotian Lyu , Jiayun Zheng , Yang Wang , Li Zhang , Chengrui Zhou

Personalized recommendations form an important part of today's internet ecosystem, helping artists and creators to reach interested users, and helping users to discover new and engaging content. However, many users today are skeptical of…

密码学与安全 · 计算机科学 2024-01-09 Allegra Laro , Yanqing Chen , Hao He , Babak Aghazadeh

Identifying and understanding user intents is a pivotal task for E-Commerce. Despite its essential role in product recommendation and business user profiling analysis, intent understanding has not been consistently defined or accurately…

计算与语言 · 计算机科学 2024-10-08 Wendi Zhou , Tianyi Li , Pavlos Vougiouklis , Mark Steedman , Jeff Z. Pan

The majority of existing recommender systems rely on user ratings, which are limited by the lack of user collaboration and the sparsity problem. To address these issues, this study proposes a behavior-based recommender system that leverages…

Recommender systems influence many of our interactions in the digital world -- impacting how we shop for clothes, sorting what we see when browsing YouTube or TikTok, and determining which restaurants and hotels we are shown when using…

信息检索 · 计算机科学 2023-08-31 Sahil Verma , Chirag Shah , John P. Dickerson , Anurag Beniwal , Narayanan Sadagopan , Arjun Seshadri