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Users in consumption domains, like music, are often able to more efficiently provide preferences over a set of items (e.g. a playlist or radio) than over single items (e.g. songs). Unfortunately, this is an underexplored area of research,…

信息检索 · 计算机科学 2023-05-09 Arun Tejasvi Chaganty , Megan Leszczynski , Shu Zhang , Ravi Ganti , Krisztian Balog , Filip Radlinski

While Conversational Recommender Systems (CRS) have matured technically, they frequently lack principled methods for encoding latent experiential aims as adaptive state variables. Consequently, contemporary architectures often prioritise…

人机交互 · 计算机科学 2026-01-13 Raj Mahmud , Shlomo Berkovsky , Mukesh Prasad , A. Baki Kocaballi

Conversational Recommender Systems (CRSs) aim to elicit user preferences via natural dialogue to provide suitable item recommendations. However, current CRSs often deviate from realistic human interactions by rapidly recommending items in…

信息检索 · 计算机科学 2025-09-01 Manato Tajiri , Michimasa Inaba

Resources for simulation-based evaluation of conversational recommender systems (CRSs) are scarce. The UserSimCRS toolkit was introduced to address this gap. In this work, we present UserSimCRS v2, a significant upgrade aligning the toolkit…

信息检索 · 计算机科学 2026-03-18 Nolwenn Bernard , Krisztian Balog

End-to-end conversational recommendation systems (CRS) generate responses by leveraging both dialog history and a knowledge base (KB). A CRS mainly faces three key challenges: (1) at each turn, it must decide if recommending a KB entity is…

计算与语言 · 计算机科学 2023-11-16 Harshvardhan Srivastava , Kanav Pruthi , Soumen Chakrabarti , Mausam

Conversational recommender systems (CRSs) have revolutionized the conventional recommendation paradigm by embracing dialogue agents to dynamically capture the fine-grained user preference. In a typical conversational recommendation…

人工智能 · 计算机科学 2021-05-12 Xuhui Ren , Hongzhi Yin , Tong Chen , Hao Wang , Zi Huang , Kai Zheng

Conversational recommender system is an emerging area that has garnered an increasing interest in the community, especially with the advancements in large language models (LLMs) that enable diverse reasoning over conversational input.…

计算与语言 · 计算机科学 2024-06-11 Minjin Kim , Minju Kim , Hana Kim , Beong-woo Kwak , Soyeon Chun , Hyunseo Kim , SeongKu Kang , Youngjae Yu , Jinyoung Yeo , Dongha Lee

Conversational Recommendation System (CRS) is a rapidly growing research area that has gained significant attention alongside advancements in language modelling techniques. However, the current state of conversational recommendation faces…

计算与语言 · 计算机科学 2023-10-26 Xi Wang , Hossein A. Rahmani , Jiqun Liu , Emine Yilmaz

Recent years witnessed several advances in developing multi-goal conversational recommender systems (MG-CRS) that can proactively attract users' interests and naturally lead user-engaged dialogues with multiple conversational goals and…

信息检索 · 计算机科学 2022-04-15 Yang Deng , Wenxuan Zhang , Weiwen Xu , Wenqiang Lei , Tat-Seng Chua , Wai Lam

Finding relevant products given a user query is pivotal to an e-commerce platform, as it can drive shopping behavior and generate revenue. The challenge lies in accurately predicting the correlation between queries and products. Recently,…

信息检索 · 计算机科学 2026-03-25 Ge Zhang , Rohan Deepak Ajwani , Yaochen Hu , Tony Zheng , Hongjian Gu , Wei Guo , Mark Coates , Yingxue Zhang

Conversational recommendation systems (CRS) engage with users by inferring user preferences from dialog history, providing accurate recommendations, and generating appropriate responses. Previous CRSs use knowledge graph (KG) based…

计算与语言 · 计算机科学 2021-12-16 Bowen Yang , Cong Han , Yu Li , Lei Zuo , Zhou Yu

State-of-the-art methods on conversational recommender systems (CRS) leverage external knowledge to enhance both items' and contextual words' representations to achieve high quality recommendations and responses generation. However, the…

信息检索 · 计算机科学 2023-04-19 Huy Dao , Dung D. Le , Cuong Chu

In this paper, we present a systematic effort to design, evaluate, and implement a realistic conversational recommender system (CRS). The objective of our system is to allow users to input free-form text to request recommendations, and then…

人工智能 · 计算机科学 2025-01-03 Se-eun Yoon , Xiaokai Wei , Yexi Jiang , Rachit Pareek , Frank Ong , Kevin Gao , Julian McAuley , Michelle Gong

Learning the user-item relevance hidden in implicit feedback data plays an important role in modern recommender systems. Neural sequential recommendation models, which formulates learning the user-item relevance as a sequential…

信息检索 · 计算机科学 2022-03-01 Jingwei Zhuo , Bin Liu , Xiang Li , Han Zhu , Xiaoqiang Zhu

Conversational recommender system (CRS) interacts with users through multi-turn dialogues in natural language, which aims to provide high-quality recommendations for user's instant information need. Although great efforts have been made to…

信息检索 · 计算机科学 2023-10-27 Chenzhan Shang , Yupeng Hou , Wayne Xin Zhao , Yaliang Li , Jing Zhang

Conversational recommender systems (CRSs) provide users with an interactive means to express preferences and receive real-time personalized recommendations. The success of these systems is heavily influenced by the preference elicitation…

人机交互 · 计算机科学 2025-04-22 Ivica Kostric , Krisztian Balog , Ujwal Gadiraju

Research and development on conversational recommender systems (CRSs) critically depends on sound and reliable evaluation methodologies. However, the interactive nature of these systems poses significant challenges for automatic evaluation.…

信息检索 · 计算机科学 2025-10-08 Nolwenn Bernard , Krisztian Balog

Writing review for a purchased item is a unique channel to express a user's opinion in E-Commerce. Recently, many deep learning based solutions have been proposed by exploiting user reviews for rating prediction. In contrast, there has been…

信息检索 · 计算机科学 2019-07-02 Chenliang Li , Xichuan Niu , Xiangyang Luo , Zhenzhong Chen , Cong Quan

We have developed a conversational recommendation system designed to help users navigate through a set of limited options to find the best choice. Unlike many internet scale systems that use a singular set of search terms and return a…

计算与语言 · 计算机科学 2021-04-15 Victor S. Bursztyn , Jennifer Healey , Eunyee Koh , Nedim Lipka , Larry Birnbaum

User-item interaction histories are pivotal for sequential recommendation systems but often include noise, such as unintended clicks or actions that fail to reflect genuine user preferences. To address this, we propose Learned Item…

信息检索 · 计算机科学 2025-11-27 Haidong Xin , Zhenghao Liu , Sen Mei , Yukun Yan , Shi Yu , Shuo Wang , Zulong Chen , Yu Gu , Ge Yu , Chenyan Xiong