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Recommender systems face a critical challenge in the item cold-start problem, which limits content diversity and exacerbates popularity bias by struggling to recommend new items. While existing solutions often rely on auxiliary data, but…

信息检索 · 计算机科学 2025-07-15 Dong Wang , Junyi Jiao , Arnab Bhadury , Yaping Zhang , Mingyan Gao , Onkar Dalal

Recommender systems are ubiquitous yet often difficult for users to control, and adjust if recommendation quality is poor. This has motivated conversational recommender systems (CRSs), with control provided through natural language…

Conversational Product Search ( CPS ) systems interact with users via natural language to offer personalized and context-aware product lists. However, most existing research on CPS is limited to simulated conversations, due to the lack of a…

计算与语言 · 计算机科学 2025-04-29 Jie Zou , Mohammad Aliannejadi , Evangelos Kanoulas , Shuxi Han , Heli Ma , Zheng Wang , Yang Yang , Heng Tao Shen

User-generated item lists are popular on many platforms. Examples include video-based playlists on YouTube, image-based lists (or"boards") on Pinterest, book-based lists on Goodreads, and answer-based lists on question-answer forums like…

信息检索 · 计算机科学 2020-01-01 Yun He , Yin Zhang , Weiwen Liu , James Caverlee

Recommender systems exploit interaction history to estimate user preference, having been heavily used in a wide range of industry applications. However, static recommendation models are difficult to answer two important questions well due…

信息检索 · 计算机科学 2021-09-27 Chongming Gao , Wenqiang Lei , Xiangnan He , Maarten de Rijke , Tat-Seng Chua

Conversational recommender systems (CRS) aim to recommend high-quality items to users through interactive conversations. To develop an effective CRS, the support of high-quality datasets is essential. Existing CRS datasets mainly focus on…

计算与语言 · 计算机科学 2020-11-03 Kun Zhou , Yuanhang Zhou , Wayne Xin Zhao , Xiaoke Wang , Ji-Rong Wen

Automated music playlist generation is a specific form of music recommendation. Generally stated, the user receives a set of song suggestions defining a coherent listening session. We hypothesize that the best way to convey such playlist…

信息检索 · 计算机科学 2017-09-08 Andreu Vall , Hamid Eghbal-zadeh , Matthias Dorfer , Markus Schedl , Gerhard Widmer

Conversational Recommender Systems (CRSs) deliver personalised recommendations through multi-turn natural language dialogue and increasingly support both task-oriented and exploratory interactions. Yet, the factors shaping user interaction…

人机交互 · 计算机科学 2025-08-05 Raj Mahmud , Shlomo Berkovsky , Mukesh Prasad , A. Baki Kocaballi

Recommender systems are one of the most successful applications of machine learning and data science. They are successful in a wide variety of application domains, including e-commerce, media streaming content, email marketing, and…

信息检索 · 计算机科学 2023-04-04 Juan Pablo Equihua , Maged Ali , Henrik Nordmark , Berthold Lausen

Conversational information access is an emerging research area. Currently, human evaluation is used for end-to-end system evaluation, which is both very time and resource intensive at scale, and thus becomes a bottleneck of progress. As an…

信息检索 · 计算机科学 2020-06-17 Shuo Zhang , Krisztian Balog

User-item interaction histories are pivotal for sequential recommendation systems but often include noise, such as unintended clicks or actions that fail to reflect genuine user preferences. To address this, we propose Learned Item…

信息检索 · 计算机科学 2025-11-27 Haidong Xin , Zhenghao Liu , Sen Mei , Yukun Yan , Shi Yu , Shuo Wang , Zulong Chen , Yu Gu , Ge Yu , Chenyan Xiong

Recommendation systems focus on helping users find items of interest in the situations of information overload, where users' preferences are typically estimated by the past observed behaviors. In contrast, conversational recommendation…

计算与语言 · 计算机科学 2022-03-29 Ting-Chun Wang , Shang-Yu Su , Yun-Nung Chen

There has been growing interest in using neural networks and deep learning techniques to create dialogue systems. Conversational recommendation is an interesting setting for the scientific exploration of dialogue with natural language as…

机器学习 · 计算机科学 2019-03-05 Raymond Li , Samira Kahou , Hannes Schulz , Vincent Michalski , Laurent Charlin , Chris Pal

Conversational recommendation systems (CRS) aim to recommend suitable items to users through natural language conversation. However, most CRS approaches do not effectively utilize the signal provided by these conversations. They rely…

计算与语言 · 计算机科学 2023-05-24 Raghav Gupta , Renat Aksitov , Samrat Phatale , Simral Chaudhary , Harrison Lee , Abhinav Rastogi

Traditional recommendation systems estimate user preference on items from past interaction history, thus suffering from the limitations of obtaining fine-grained and dynamic user preference. Conversational recommendation system (CRS) brings…

信息检索 · 计算机科学 2020-07-02 Wenqiang Lei , Gangyi Zhang , Xiangnan He , Yisong Miao , Xiang Wang , Liang Chen , Tat-Seng Chua

Recommendation system plays an important role in online web applications. Sequential recommender further models user short-term preference through exploiting information from latest user-item interaction history. Most of the sequential…

信息检索 · 计算机科学 2020-09-14 Ye Tao , Can Wang , Lina Yao , Weimin Li , Yonghong Yu

Conversational recommender systems (CRSs) provide users with an interactive means to express preferences and receive real-time personalized recommendations. The success of these systems is heavily influenced by the preference elicitation…

人机交互 · 计算机科学 2025-04-22 Ivica Kostric , Krisztian Balog , Ujwal Gadiraju

Conversational recommender systems (CRSs) are designed to suggest the target item that the user is likely to prefer through multi-turn conversations. Recent studies stress that capturing sentiments in user conversations improves…

信息检索 · 计算机科学 2025-07-30 Heejin Kook , Junyoung Kim , Seongmin Park , Jongwuk Lee

Recently, conversational recommender system (CRS) has become an emerging and practical research topic. Most of the existing CRS methods focus on learning effective preference representations for users from conversation data alone. While, we…

信息检索 · 计算机科学 2020-08-20 Kun Zhou , Wayne Xin Zhao , Hui Wang , Sirui Wang , Fuzheng Zhang , Zhongyuan Wang , Ji-Rong Wen

In Conversational Recommendation Systems (CRS), a user can provide feedback on recommended items at each interaction turn, leading the CRS towards more desirable recommendations. Currently, different types of CRS offer various possibilities…

信息检索 · 计算机科学 2024-01-12 Maria Vlachou , Craig Macdonald