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Searching for and making decisions about information is becoming increasingly difficult as the amount of information and number of choices increases. Recommendation systems help users find items of interest of a particular type, such as…

信息检索 · 计算机科学 2011-07-04 M. H. Goker , P. Langley , C. A. Thompson

Recommender systems are ubiquitous yet often difficult for users to control, and adjust if recommendation quality is poor. This has motivated conversational recommender systems (CRSs), with control provided through natural language…

The requirements elicited from stakeholders are typically informal, incomplete, ambiguous, and inconsistent. It is the task of Requirements Engineering to transform them into an eligible (formal, sufficiently complete, unambiguous,…

软件工程 · 计算机科学 2016-05-10 Feng-Lin Li , Alexander Borgida , Giancarlo Guizzardi , Jennifer Horkoff , Lin Liu , John Mylopoulos

Dialog state tracking (DST) is a crucial component in a task-oriented dialog system for conversational information access. A common practice in current dialog systems is to define the dialog state by a set of slot-value pairs. Such…

计算与语言 · 计算机科学 2018-11-06 Yinpei Dai , Zhijian Ou , Dawei Ren , Pengfei Yu

Conversational recommender systems (CRS) aim to employ natural language conversations to suggest suitable products to users. Understanding user preferences for prospective items and learning efficient item representations are crucial for…

信息检索 · 计算机科学 2022-12-16 Dongding Lin , Jian Wang , Wenjie Li

Current researches on spoken language understanding (SLU) heavily are limited to a simple setting: the plain text-based SLU that takes the user utterance as input and generates its corresponding semantic frames (e.g., intent and slots).…

计算与语言 · 计算机科学 2022-01-13 Xiao Xu , Libo Qin , Kaiji Chen , Guoxing Wu , Linlin Li , Wanxiang Che

Dialogue topic segmentation plays a crucial role in various types of dialogue modeling tasks. The state-of-the-art unsupervised DTS methods learn topic-aware discourse representations from conversation data through adjacent discourse…

计算与语言 · 计算机科学 2024-09-13 Xia Hou , Qifeng Li , Tongliang Li

Personalized speech enhancement (PSE) models utilize additional cues, such as speaker embeddings like d-vectors, to remove background noise and interfering speech in real-time and thus improve the speech quality of online video conferencing…

音频与语音处理 · 电气工程与系统科学 2021-10-20 Sefik Emre Eskimez , Takuya Yoshioka , Huaming Wang , Xiaofei Wang , Zhuo Chen , Xuedong Huang

End-to-end (E2E) spoken language understanding (SLU) systems predict utterance semantics directly from speech using a single model. Previous work in this area has focused on targeted tasks in fixed domains, where the output semantic…

计算与语言 · 计算机科学 2021-10-08 Michael Saxon , Samridhi Choudhary , Joseph P. McKenna , Athanasios Mouchtaris

Spoken Language Understanding (SLU) plays a crucial role in speech-centric multimedia applications, enabling machines to comprehend spoken language in scenarios such as meetings, interviews, and customer service interactions. SLU…

音频与语音处理 · 电气工程与系统科学 2025-07-18 Zhichao Sheng , Shilin Zhou , Chen Gong , Zhenghua Li

Task-oriented dialogue systems aim at providing users with task-specific services. Users of such systems often do not know all the information about the task they are trying to accomplish, requiring them to seek information about the task.…

计算与语言 · 计算机科学 2023-05-24 Yue Feng , Hossein A. Rahmani , Aldo Lipani , Emine Yilmaz

Dialogue systems have received increasing attention while automatically evaluating their performance remains challenging. User satisfaction estimation (USE) has been proposed as an alternative. It assumes that the performance of a dialogue…

计算与语言 · 计算机科学 2023-05-23 Fanghua Ye , Zhiyuan Hu , Emine Yilmaz

Personalized dialogue systems explore the problem of generating responses that are consistent with the user's personality, which has raised much attention in recent years. Existing personalized dialogue systems have tried to extract user…

计算与语言 · 计算机科学 2022-04-19 Hanxun Zhong , Zhicheng Dou , Yutao Zhu , Hongjin Qian , Ji-Rong Wen

In recent years, chat-bot has become a new type of intelligent terminal to guide users to consume services. However, it is criticized most that the services it provides are not what users expect or most expect. This defect mostly dues to…

人工智能 · 计算机科学 2020-09-04 Junrui Tian , Zhiying Tu , Zhongjie Wang , Xiaofei Xu , Min Liu

In the realm of dialogue systems, user simulation techniques have emerged as a game-changer, redefining the evaluation and enhancement of task-oriented dialogue (TOD) systems. These methods are crucial for replicating real user…

In Task-Oriented Dialogue (TOD) systems, correctly updating the system's understanding of the user's requests (\textit{a.k.a} dialogue state tracking) is key to a smooth interaction. Traditionally, TOD systems perform this update in three…

计算与语言 · 计算机科学 2024-07-02 Lucas Druart , Valentin Vielzeuf , Yannick Estève

Intelligent conversational assistants, such as Apple's Siri, Microsoft's Cortana, and Amazon's Echo, have quickly become a part of our digital life. However, these assistants have major limitations, which prevents users from conversing with…

人机交互 · 计算机科学 2017-08-11 Ting-Hao Kenneth Huang , Walter S. Lasecki , Amos Azaria , Jeffrey P. Bigham

With the rise of smart personal devices, service-oriented human-agent interactions have become increasingly prevalent. This trend highlights the need for personalized dialogue assistants that can understand user-specific traits to…

计算与语言 · 计算机科学 2025-11-27 Zhaopei Huang , Qifeng Dai , Guozheng Wu , Xiaopeng Wu , Kehan Chen , Chuan Yu , Xubin Li , Tiezheng Ge , Wenxuan Wang , Qin Jin

As software systems grow increasingly complex, explainability has become a crucial non-functional requirement for transparency, user trust, and regulatory compliance. Eliciting explainability requirements is challenging, as different…

软件工程 · 计算机科学 2025-09-05 Martin Obaidi , Jakob Droste , Hannah Deters , Marc Herrmann , Raymond Ochsner , Jil Klünder , Kurt Schneider

Network slicing is an effective 5G concept for improved resource utilization and service scalability tailored to users (UEs) requirements. According to the standardization, 5G system should support UEs through specification of its…

网络与互联网体系结构 · 计算机科学 2021-06-30 Sharvari Ravindran , Saptarshi Chaudhuri , Jyotsna Bapat , Debabrata Das