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In this work, we explore the application of PLATO-2 on various dialogue systems, including open-domain conversation, knowledge grounded dialogue, and task-oriented conversation. PLATO-2 is initially designed as an open-domain chatbot,…

计算与语言 · 计算机科学 2021-05-28 Siqi Bao , Bingjin Chen , Huang He , Xin Tian , Han Zhou , Fan Wang , Hua Wu , Haifeng Wang , Wenquan Wu , Yingzhan Lin

The recent success of large pre-trained language models such as BERT and GPT-2 has suggested the effectiveness of incorporating language priors in downstream dialog generation tasks. However, the performance of pre-trained models on the…

计算与语言 · 计算机科学 2020-04-30 Jing Gu , Qingyang Wu , Chongruo Wu , Weiyan Shi , Zhou Yu

Task-oriented dialog(TOD) aims to assist users in achieving specific goals through multi-turn conversation. Recently, good results have been obtained based on large pre-trained models. However, the labeled-data scarcity hinders the…

计算与语言 · 计算机科学 2022-12-26 Zhitong Yang , Xing Ma , Anqi Liu , Zheyu Zhang

Pre-trained models have proved to be powerful in enhancing task-oriented dialog systems. However, current pre-training methods mainly focus on enhancing dialog understanding and generation tasks while neglecting the exploitation of dialog…

计算与语言 · 计算机科学 2022-03-30 Wanwei He , Yinpei Dai , Yinhe Zheng , Yuchuan Wu , Zheng Cao , Dermot Liu , Peng Jiang , Min Yang , Fei Huang , Luo Si , Jian Sun , Yongbin Li

Task-oriented dialogue (TOD) systems aim to efficiently handle task-oriented conversations, including information collection. How to utilize TOD accurately, efficiently and effectively for information collection has always been a critical…

Language models pre-trained on general text have achieved impressive results in diverse fields. Yet, the distinct linguistic characteristics of task-oriented dialogues (TOD) compared to general text limit the practical utility of existing…

计算与语言 · 计算机科学 2024-04-02 Weihao Zeng , Dayuan Fu , Keqing He , Yejie Wang , Yukai Xu , Weiran Xu

Task oriented dialogue systems (TOD) complete particular tasks based on user preferences across natural language interactions. Considering the impressive performance of large language models (LLMs) in natural language processing (NLP)…

计算与语言 · 计算机科学 2025-10-08 Arezoo Saedi , Afsaneh Fatemi , Mohammad Ali Nematbakhsh , Sophie Rosset , Anne Vilnat

The recent advent of neural approaches for developing each dialog component in task-oriented dialog systems has remarkably improved, yet optimizing the overall system performance remains a challenge. Besides, previous research on modeling…

计算与语言 · 计算机科学 2021-08-27 Hwaran Lee , Seokhwan Jo , HyungJun Kim , Sangkeun Jung , Tae-Yoon Kim

Task-oriented Dialog (ToD) systems have to solve multiple subgoals to accomplish user goals, whereas feedback is often obtained only at the end of the dialog. In this work, we propose SUIT (SUbgoal-aware ITerative Training), an iterative…

计算与语言 · 计算机科学 2024-11-26 Magdalena Kaiser , Patrick Ernst , György Szarvas

Data scarcity is a long-standing and crucial challenge that hinders quick development of task-oriented dialogue systems across multiple domains: task-oriented dialogue models are expected to learn grammar, syntax, dialogue reasoning,…

计算与语言 · 计算机科学 2019-08-06 Paweł Budzianowski , Ivan Vulić

End-to-end task-oriented dialogue (TOD) systems have achieved promising performance by leveraging sophisticated natural language understanding and natural language generation capabilities of pre-trained models. This work enables the TOD…

计算与语言 · 计算机科学 2023-08-17 Jianguo Zhang , Stephen Roller , Kun Qian , Zhiwei Liu , Rui Meng , Shelby Heinecke , Huan Wang , Silvio Savarese , Caiming Xiong

The recent development of language models has shown promising results by achieving state-of-the-art performance on various natural language tasks by fine-tuning pretrained models. In task-oriented dialogue (ToD) systems, language models can…

计算与语言 · 计算机科学 2022-01-24 Vinsen Marselino Andreas , Genta Indra Winata , Ayu Purwarianti

Recent work has shown that self-supervised dialog-specific pretraining on large conversational datasets yields substantial gains over traditional language modeling (LM) pretraining in downstream task-oriented dialog (TOD). These approaches,…

计算与语言 · 计算机科学 2022-05-24 Chia-Chien Hung , Anne Lauscher , Simone Paolo Ponzetto , Goran Glavaš

Pre-trained language models based on general text enable huge success in the NLP scenario. But the intrinsical difference of linguistic patterns between general text and task-oriented dialogues makes existing pre-trained language models…

计算与语言 · 计算机科学 2023-06-21 Weihao Zeng , Keqing He , Yejie Wang , Chen Zeng , Jingang Wang , Yunsen Xian , Weiran Xu

Existing pipelined task-oriented dialogue systems usually have difficulties adapting to unseen domains, whereas end-to-end systems are plagued by large-scale knowledge bases in practice. In this paper, we introduce a novel query-driven…

计算与语言 · 计算机科学 2022-10-17 Xin Tian , Yingzhan Lin , Mengfei Song , Siqi Bao , Fan Wang , Huang He , Shuqi Sun , Hua Wu

Task-oriented dialogue (TOD) systems facilitate users in executing various activities via multi-turn dialogues, but Large Language Models (LLMs) often struggle to comprehend these intricate contexts. In this study, we propose a novel…

计算与语言 · 计算机科学 2023-09-25 Haoyu Gao , Ting-En Lin , Hangyu Li , Min Yang , Yuchuan Wu , Wentao Ma , Yongbin Li

Collection of annotated dialogs for training task-oriented dialog systems have been one of the key bottlenecks in improving current models. While dialog response generation has been widely studied on the agent side, it is not evident if…

计算与语言 · 计算机科学 2023-10-17 Dustin Axman , Avik Ray , Shubham Garg , Jing Huang

Task-Oriented Dialogue (TOD) systems assist users in completing tasks through natural language interactions, often relying on a single-layered workflow structure for slot-filling in public tasks, such as hotel bookings. However, in…

计算与语言 · 计算机科学 2025-09-09 Lingbo Mo , Shun Jiang , Akash Maharaj , Bernard Hishamunda , Yunyao Li

With the availability of massive general-domain dialogue data, pre-trained dialogue generation appears to be super appealing to transfer knowledge from the general domain to downstream applications. In most existing work, such transferable…

计算与语言 · 计算机科学 2022-10-25 Xueliang Zhao , Lemao Liu , Tingchen Fu , Shuming Shi , Dongyan Zhao , Rui Yan

Multi-role dialogue understanding comprises a wide range of diverse tasks such as question answering, act classification, dialogue summarization etc. While dialogue corpora are abundantly available, labeled data, for specific learning…

计算与语言 · 计算机科学 2020-03-12 Tianyi Wang , Yating Zhang , Xiaozhong Liu , Changlong Sun , Qiong Zhang