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In spoken conversational question answering (SCQA), the answer to the corresponding question is generated by retrieving and then analyzing a fixed spoken document, including multi-part conversations. Most SCQA systems have considered only…

计算与语言 · 计算机科学 2021-06-25 Nuo Chen , Chenyu You , Yuexian Zou

We propose LLM-Eval, a unified multi-dimensional automatic evaluation method for open-domain conversations with large language models (LLMs). Existing evaluation methods often rely on human annotations, ground-truth responses, or multiple…

计算与语言 · 计算机科学 2023-05-24 Yen-Ting Lin , Yun-Nung Chen

An automated metric to evaluate dialogue quality is vital for optimizing data driven dialogue management. The common approach of relying on explicit user feedback during a conversation is intrusive and sparse. Current models to estimate…

机器学习 · 计算机科学 2019-11-21 Praveen Kumar Bodigutla , Lazaros Polymenakos , Spyros Matsoukas

Response diversity has become an important criterion for evaluating the quality of open-domain dialogue generation models. However, current evaluation metrics for response diversity often fail to capture the semantic diversity of generated…

计算与语言 · 计算机科学 2022-10-25 Seungju Han , Beomsu Kim , Buru Chang

Automatic dialogue response evaluator has been proposed as an alternative to automated metrics and human evaluation. However, existing automatic evaluators achieve only moderate correlation with human judgement and they are not robust. In…

计算与语言 · 计算机科学 2020-04-27 Tianyu Zhao , Divesh Lala , Tatsuya Kawahara

End-to-end Spoken Language Models (SLMs) hold great potential for paralinguistic perception, and numerous studies have aimed to enhance their capabilities, particularly for empathetic dialogue. However, current approaches largely depend on…

计算与语言 · 计算机科学 2026-01-27 Yuhang Jia , Pei Liu , Haoqin Sun , Jiaming Zhou , Xuxin Cheng , Cao Liu , Ke Zeng , Xunliang Cai , Yong Qin

Evaluating the quality of a dialogue interaction between two agents is a difficult task, especially in open-domain chit-chat style dialogue. There have been recent efforts to develop automatic dialogue evaluation metrics, but most of them…

计算与语言 · 计算机科学 2020-05-05 Koustuv Sinha , Prasanna Parthasarathi , Jasmine Wang , Ryan Lowe , William L. Hamilton , Joelle Pineau

Automatic evaluation metrics are a crucial component of dialog systems research. Standard language evaluation metrics are known to be ineffective for evaluating dialog. As such, recent research has proposed a number of novel,…

计算与语言 · 计算机科学 2021-07-09 Yi-Ting Yeh , Maxine Eskenazi , Shikib Mehri

This paper explores the use of Deep Learning methods for automatic estimation of quality of human translations. Automatic estimation can provide useful feedback for translation teaching, examination and quality control. Conventional methods…

计算与语言 · 计算机科学 2020-03-16 Yu Yuan , Serge Sharoff

While dialogue remains an important end-goal of natural language research, the difficulty of evaluation is an oft-quoted reason why it remains troublesome to make real progress towards its solution. Evaluation difficulties are actually…

计算与语言 · 计算机科学 2019-09-10 Margaret Li , Jason Weston , Stephen Roller

Improving user experience of a dialogue system often requires intensive developer effort to read conversation logs, run statistical analyses, and intuit the relative importance of system shortcomings. This paper presents a novel approach to…

计算与语言 · 计算机科学 2021-11-02 James D. Finch , Sarah E. Finch , Jinho D. Choi

This paper addresses user-specific dialogs. In contrast to previous research on personalized dialogue focused on achieving virtual user dialogue as defined by persona descriptions, user-specific dialogue aims to reproduce real-user dialogue…

计算与语言 · 计算机科学 2024-09-04 Atsushi Otsuka , Kazuya Matsuo , Ryo Ishii , Narichika Nomoto , Hiroaki Sugiyama

Speaker recognition, recognizing speaker identities based on voice alone, enables important downstream applications, such as personalization and authentication. Learning speaker representations, in the context of supervised learning,…

机器学习 · 计算机科学 2022-07-13 Metehan Cekic , Ruirui Li , Zeya Chen , Yuguang Yang , Andreas Stolcke , Upamanyu Madhow

Despite recent progress in open-domain dialogue evaluation, how to develop automatic metrics remains an open problem. We explore the potential of dialogue evaluation featuring dialog act information, which was hardly explicitly modeled in…

计算与语言 · 计算机科学 2022-11-04 Jianqiao Zhao , Yanyang Li , Wanyu Du , Yangfeng Ji , Dong Yu , Michael R. Lyu , Liwei Wang

An automated metric to evaluate dialogue quality is vital for optimizing data driven dialogue management. The common approach of relying on explicit user feedback during a conversation is intrusive and sparse. Current models to estimate…

Generating responses that are consistent with the dialogue context is one of the central challenges in building engaging conversational agents. We demonstrate that neural conversation models can be geared towards generating consistent…

计算与语言 · 计算机科学 2021-08-13 Yizhe Zhang , Xiang Gao , Sungjin Lee , Chris Brockett , Michel Galley , Jianfeng Gao , Bill Dolan

Despite the success of neural dialogue systems in achieving high performance on the leader-board, they cannot meet users' requirements in practice, due to their poor reasoning skills. The underlying reason is that most neural dialogue…

计算与语言 · 计算机科学 2021-09-24 Xu Wang , Hainan Zhang , Shuai Zhao , Yanyan Zou , Hongshen Chen , Zhuoye Ding , Bo Cheng , Yanyan Lan

We investigate evaluation metrics for dialogue response generation systems where supervised labels, such as task completion, are not available. Recent works in response generation have adopted metrics from machine translation to compare a…

计算与语言 · 计算机科学 2017-01-04 Chia-Wei Liu , Ryan Lowe , Iulian V. Serban , Michael Noseworthy , Laurent Charlin , Joelle Pineau

There is a growing interest in developing goal-oriented dialog systems which serve users in accomplishing complex tasks through multi-turn conversations. Although many methods are devised to evaluate and improve the performance of…

计算与语言 · 计算机科学 2020-05-18 Ryuichi Takanobu , Qi Zhu , Jinchao Li , Baolin Peng , Jianfeng Gao , Minlie Huang

The natural language generation (NLG) component of a spoken dialogue system (SDS) usually needs a substantial amount of handcrafting or a well-labeled dataset to be trained on. These limitations add significantly to development costs and…

计算与语言 · 计算机科学 2015-08-10 Tsung-Hsien Wen , Milica Gasic , Dongho Kim , Nikola Mrksic , Pei-Hao Su , David Vandyke , Steve Young