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Conversational Recommender Systems (CRSs) aim to elicit user preferences via natural dialogue to provide suitable item recommendations. However, current CRSs often deviate from realistic human interactions by rapidly recommending items in…

信息检索 · 计算机科学 2025-09-01 Manato Tajiri , Michimasa Inaba

There exist situations of decision-making under information overload in the Internet, where people have an overwhelming number of available options to choose from, e.g. products to buy in an e-commerce site, or restaurants to visit in a…

社会与信息网络 · 计算机科学 2021-01-14 Ivan Palomares , Carlos Porcel , Luiz Pizzato , Ido Guy , Enrique Herrera-Viedma

Recommender systems are quintessential applications of human-computer interaction. Widely utilized in daily life, they offer significant convenience but also present numerous challenges, such as the information cocoon effect, privacy…

信息检索 · 计算机科学 2024-11-25 Kaike Zhang , Yunfan Wu , Yougang lyu , Du Su , Yingqiang Ge , Shuchang Liu , Qi Cao , Zhaochun Ren , Fei Sun

Recommender systems (RSs) have emerged as very useful tools to help customers with their decision-making process, find items of their interest, and alleviate the information overload problem. There are two different lines of approaches in…

信息检索 · 计算机科学 2021-07-06 Shahpar Yakhchi

Existing conversational recommendation (CR) systems usually suffer from insufficient item information when conducted on short dialogue history and unfamiliar items. Incorporating external information (e.g., reviews) is a potential solution…

计算与语言 · 计算机科学 2021-06-03 Yu Lu , Junwei Bao , Yan Song , Zichen Ma , Shuguang Cui , Youzheng Wu , Xiaodong He

Conversational recommendation systems (CRS) leverage contextual information from conversations to generate recommendations but often struggle due to a lack of collaborative filtering (CF) signals, which capture user-item interaction…

信息检索 · 计算机科学 2025-02-12 Ahmad Bin Rabiah , Nafis Sadeq , Julian McAuley

The conversational recommendation system (CRS) has been criticized regarding its user experience in real-world scenarios, despite recent significant progress achieved in academia. Existing evaluation protocols for CRS may prioritize…

计算与语言 · 计算机科学 2024-05-07 Chen Huang , Peixin Qin , Yang Deng , Wenqiang Lei , Jiancheng Lv , Tat-Seng Chua

We present an extensible user simulation toolkit to facilitate automatic evaluation of conversational recommender systems. It builds on an established agenda-based approach and extends it with several novel elements, including user…

信息检索 · 计算机科学 2023-01-25 Jafar Afzali , Aleksander Mark Drzewiecki , Krisztian Balog , Shuo Zhang

The integration of reinforcement learning (RL) into large language models (LLMs) has opened new opportunities for recommender systems by eliciting reasoning and improving user preference modeling. However, RL-based LLM recommendation faces…

信息检索 · 计算机科学 2026-02-05 Lin Wang , Yang Zhang , Jingfan Chen , Xiaoyan Zhao , Fengbin Zhu , Qing Li , Tat-Seng Chua

A Conversational Recommender System (CRS) offers increased transparency and control to users by enabling them to engage with the system through a real-time multi-turn dialogue. Recently, Large Language Models (LLMs) have exhibited an…

Conversational recommender systems enable natural language conversations and thus lead to a more engaging and effective recommendation scenario. As the conversations for recommender systems usually contain limited contextual information,…

计算与语言 · 计算机科学 2025-08-28 Jie Zou , Cheng Lin , Weikang Guo , Zheng Wang , Jiwei Wei , Yang Yang , Heng Tao Shen

Click-Through Rate (CTR) prediction on cold users is a challenging task in recommender systems. Recent researches have resorted to meta-learning to tackle the cold-user challenge, which either perform few-shot user representation learning…

信息检索 · 计算机科学 2022-10-31 Yanyan Shen , Lifan Zhao , Weiyu Cheng , Zibin Zhang , Wenwen Zhou , Kangyi Lin

Conversational recommender systems (CRS) that are able to interact with users in natural language often utilize recommendation dialogs which were previously collected with the help of paired humans, where one plays the role of a seeker and…

计算与语言 · 计算机科学 2022-09-08 Ahtsham Manzoor , Dietmar Jannach

End-to-end conversational recommendation systems (CRS) generate responses by leveraging both dialog history and a knowledge base (KB). A CRS mainly faces three key challenges: (1) at each turn, it must decide if recommending a KB entity is…

计算与语言 · 计算机科学 2023-11-16 Harshvardhan Srivastava , Kanav Pruthi , Soumen Chakrabarti , Mausam

Conversational recommender systems (CRS) aim to provide personalized recommendations via interactive dialogues with users. While large language models (LLMs) enhance CRS with their superior understanding of context-aware user preferences,…

信息检索 · 计算机科学 2025-02-21 Yaochen Zhu , Chao Wan , Harald Steck , Dawen Liang , Yesu Feng , Nathan Kallus , Jundong Li

Conversational recommendation systems (CRS) commonly assume users have clear preferences, leading to potential over-filtering of relevant alternatives. However, users often exhibit vague, non-binary preferences. We introduce the Vague…

信息检索 · 计算机科学 2025-05-28 Gangyi Zhang , Chongming Gao , Wenqiang Lei , Xiaojie Guo , Shijun Li , Hongshen Chen , Zhuozhi Ding , Sulong Xu , Lingfei Wu

Sequential recommender systems (SRSs) aim to suggest next item for a user based on her historical interaction sequences. Recently, many research efforts have been devoted to attenuate the influence of noisy items in sequences by either…

信息检索 · 计算机科学 2024-06-21 Xiaofei Zhu , Liang Li , Weidong Liu , Xin Luo

Content-based recommendation systems (CRSs) utilize content features to predict user-item interactions, serving as essential tools for helping users navigate information-rich web services. However, ensuring the effectiveness of CRSs…

机器学习 · 计算机科学 2026-01-16 Hung Vinh Tran , Tong Chen , Hechuan Wen , Quoc Viet Hung Nguyen , Bin Cui , Hongzhi Yin

Acquiring valuable data from the rapidly expanding information on the internet has become a significant concern, and recommender systems have emerged as a widely used and effective tool for helping users discover items of interest. The…

信息检索 · 计算机科学 2025-02-25 Jinfeng Xu , Zheyu Chen , Shuo Yang , Jinze Li , Wei Wang , Xiping Hu , Steven Hoi , Edith Ngai

The ideal conversational recommender system (CRS) acts like a savvy salesperson, adapting its language and suggestions to each user's level of expertise. However, most current systems treat all users as experts, leading to frustrating and…

信息检索 · 计算机科学 2025-12-16 Ivica Kostric , Ujwal Gadiraju , Krisztian Balog