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Dialogue management (DM) plays a key role in the quality of the interaction with the user in a task-oriented dialogue system. In most existing approaches, the agent predicts only one DM policy action per turn. This significantly limits the…

计算与语言 · 计算机科学 2019-09-02 Lei Shu , Hu Xu , Bing Liu , Piero Molino

Many studies have applied reinforcement learning to train a dialog policy and show great promise these years. One common approach is to employ a user simulator to obtain a large number of simulated user experiences for reinforcement…

计算与语言 · 计算机科学 2020-04-24 Ryuichi Takanobu , Runze Liang , Minlie Huang

Defining action spaces for conversational agents and optimizing their decision-making process with reinforcement learning is an enduring challenge. Common practice has been to use handcrafted dialog acts, or the output vocabulary, e.g. in…

计算与语言 · 计算机科学 2019-04-16 Tiancheng Zhao , Kaige Xie , Maxine Eskenazi

Dialogue policy learning for task-oriented dialogue systems has enjoyed great progress recently mostly through employing reinforcement learning methods. However, these approaches have become very sophisticated. It is time to re-evaluate it.…

计算与语言 · 计算机科学 2020-09-22 Ziming Li , Julia Kiseleva , Maarten de Rijke

An intelligent dialogue system in a multi-turn setting should not only generate the responses which are of good quality, but it should also generate the responses which can lead to long-term success of the dialogue. Although, the current…

计算与语言 · 计算机科学 2023-01-12 Anant Khandelwal

In task-oriented dialogue, a system often needs to follow a sequence of actions, called a workflow, that complies with a set of guidelines in order to complete a task. In this paper, we propose the novel problem of multi-step workflow…

计算与语言 · 计算机科学 2024-02-14 Ramya Ramakrishnan , Ethan R. Elenberg , Hashan Narangodage , Ryan McDonald

To be responsive to dynamically changing real-world environments, an intelligent agent needs to perform complex sequential decision-making tasks that are often guided by commonsense knowledge. The previous work on this line of research led…

人工智能 · 计算机科学 2019-08-01 Yi Wang , Shiqi Zhang , Joohyung Lee

Different people have different habits of describing their intents in conversations. Some people tend to deliberate their intents in several successive utterances, i.e., they use several consistent messages for readability instead of a long…

计算与语言 · 计算机科学 2021-09-23 Zehao Lin , Shaobo Cui , Guodun Li , Xiaoming Kang , Feng Ji , Fenglin Li , Zhongzhou Zhao , Haiqing Chen , Yin Zhang

Intelligent systems need to be able to recover from mistakes, resolve uncertainty, and adapt to novel concepts not seen during training. Dialog interaction can enable this by the use of clarifications for correction and resolving…

计算机视觉与模式识别 · 计算机科学 2020-12-15 Aishwarya Padmakumar , Raymond J. Mooney

Task-oriented dialog systems have witnessed substantial progress due to conversational pre-training techniques. Yet, two significant challenges persist. First, most systems primarily utilize the latest turn's state label for the generator.…

计算与语言 · 计算机科学 2024-01-30 Longxiang Liu , Xiuxing Li , Yang Feng

Generating fluent and informative responses is of critical importance for task-oriented dialogue systems. Existing pipeline approaches generally predict multiple dialogue acts first and use them to assist response generation. There are at…

计算与语言 · 计算机科学 2020-04-28 Kai Wang , Junfeng Tian , Rui Wang , Xiaojun Quan , Jianxing Yu

The problem of controlling multi-agent systems under different models of information sharing among agents has received significant attention in the recent literature. In this paper, we consider a setup where rather than committing to a…

最优化与控制 · 数学 2021-04-23 Sagar Sudhakara , Dhruva Kartik , Rahul Jain , Ashutosh Nayyar

Dialog response ranking is used to rank response candidates by considering their relation to the dialog history. Although researchers have addressed this concept for open-domain dialogs, little attention has been focused on task-oriented…

计算与语言 · 计算机科学 2018-11-29 Junki Ohmura , Maxine Eskenazi

Tuning language models for dialogue generation has been a prevalent paradigm for building capable dialogue agents. Yet, traditional tuning narrowly views dialogue generation as resembling other language generation tasks, ignoring the role…

计算与语言 · 计算机科学 2024-05-31 Jian Wang , Chak Tou Leong , Jiashuo Wang , Dongding Lin , Wenjie Li , Xiao-Yong Wei

Task oriented dialogue systems (TOD) complete particular tasks based on user preferences across natural language interactions. Considering the impressive performance of large language models (LLMs) in natural language processing (NLP)…

计算与语言 · 计算机科学 2025-10-08 Arezoo Saedi , Afsaneh Fatemi , Mohammad Ali Nematbakhsh , Sophie Rosset , Anne Vilnat

With the advances in deep learning, tremendous progress has been made with chit-chat dialogue systems and task-oriented dialogue systems. However, these two systems are often tackled separately in current methods. To achieve more natural…

计算与语言 · 计算机科学 2021-10-18 Xinyan Zhao , Bin He , Yasheng Wang , Yitong Li , Fei Mi , Yajiao Liu , Xin Jiang , Qun Liu , Huanhuan Chen

In this paper, we present a deep reinforcement learning (RL) framework for iterative dialog policy optimization in end-to-end task-oriented dialog systems. Popular approaches in learning dialog policy with RL include letting a dialog agent…

计算与语言 · 计算机科学 2017-09-20 Bing Liu , Ian Lane

Pre-trained models have proved to be powerful in enhancing task-oriented dialog systems. However, current pre-training methods mainly focus on enhancing dialog understanding and generation tasks while neglecting the exploitation of dialog…

计算与语言 · 计算机科学 2022-03-30 Wanwei He , Yinpei Dai , Yinhe Zheng , Yuchuan Wu , Zheng Cao , Dermot Liu , Peng Jiang , Min Yang , Fei Huang , Luo Si , Jian Sun , Yongbin Li

Many studies have proposed methods for optimizing the dialogue performance of an entire pipeline task-oriented dialogue system by jointly training modules in the system using reinforcement learning. However, these methods are limited in…

计算与语言 · 计算机科学 2022-07-26 Atsumoto Ohashi , Ryuichiro Higashinaka

Embodied agents need to be able to interact in natural language understanding task descriptions and asking appropriate follow up questions to obtain necessary information to be effective at successfully accomplishing tasks for a wide range…

计算与语言 · 计算机科学 2022-09-28 Spandana Gella , Aishwarya Padmakumar , Patrick Lange , Dilek Hakkani-Tur