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As organizations increasingly use cloud services to host their IT infrastructure, there is a need to share data among these cloud hosted services and systems. A majority of IT organizations have workloads spread across different cloud…
Knowledge-based systems reason over some knowledge base. Hence, an important issue for such systems is how to acquire the knowledge needed for their inference. This paper assesses active learning methods for acquiring knowledge for "static…
Amazon Web Services (AWS) is a comprehensive and broadly adopted cloud provider, offering over 200 fully featured services, including compute, database, storage, networking and content delivery, machine learning, Internet of Things and many…
Cloud resource allocation has emerged as a major challenge in modern computing environments, with organizations struggling to manage complex, dynamic workloads while optimizing performance and cost efficiency. Traditional heuristic…
Due to the scale and complexity of cloud systems, a system failure would trigger an "alert storm", i.e., massive correlated alerts. Although these alerts can be traced back to a few root causes, the overwhelming number makes it infeasible…
Detecting and analyzing potential anomalous performances in cloud computing systems is essential for avoiding losses to customers and ensuring the efficient operation of the systems. To this end, a variety of automated techniques have been…
The ability to detect faults is an important safety feature for event-based multi-agent systems. In most existing algorithms, each agent tries to detect faults by checking its own behavior. But what if one agent becomes unable to recognize…
The momentum gained by microservices and cloud-native software architecture pushed nowadays enterprise IT towards multi-service applications. The proliferation of services and service interactions within applications, often consisting of…
The boom in mobile apps has changed the traditional landscape of software development by introducing new challenges due to the limited resources of mobile devices, e.g., memory, CPU, network bandwidth and battery. The energy consumption of…
Cloud-native applications have significantly advanced the development and scalability of online services through the use of microservices and modular architectures. However, achieving adaptability, resilience, and efficient performance…
Artificial Intelligence (AI) is now used across nearly every industry, making AI model quality essential for building reliable and trustworthy systems. Historically, correctness has been the main focus, but industry AI models must also…
Enterprises are constantly under attack from sophisticated adversaries. These adversaries use a variety of techniques to first gain access to the enterprise, then spread laterally inside its networks, establish persistence, and finally…
Dynamic nature of the cloud environment has made distributed resource management process a challenge for cloud service providers. The importance of maintaining the quality of service in accordance with customer expectations as well as the…
Smart contracts are stateful programs deployed on blockchains; they secure over a trillion dollars in transaction value per year. High-stakes smart contracts often rely on timely alerts about external events, but prior work has not analyzed…
Each time that an intrusion detection system raises an alert it must make some attempt to communicate the information to an operator. This communication channel can easily become the target of a denial of service attack because, like all…
Emergence of sophisticated technologies in IT industries has posed several challenges such as production of products using advanced technical process for instance Result Orientation Approach, Deployment, Assessment and Refinement (RADAR) in…
Postmortem analysis is essential in the management of incidents within cloud systems, which provides valuable insights to improve system's reliability and robustness. At CloudA, fault pattern profiling is performed during the postmortem…
Security Operations Centers face massive, heterogeneous alert streams under minute-level service windows, creating the Alert Triage Latency Paradox: verbose reasoning chains ensure accuracy and compliance but incur prohibitive latency and…
Observability helps ensure the reliability and maintainability of cloud-native applications. As software architectures become increasingly distributed and subject to change, it becomes a greater challenge to diagnose system issues…
Low latency and high availability of an app or a web service are key, amongst other factors, to the overall user experience (which in turn directly impacts the bottomline). Exogenic and/or endogenic factors often give rise to breakouts in…