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People supported by AI-powered decision support tools frequently overrely on the AI: they accept an AI's suggestion even when that suggestion is wrong. Adding explanations to the AI decisions does not appear to reduce the overreliance and…

人机交互 · 计算机科学 2021-02-22 Zana Buçinca , Maja Barbara Malaya , Krzysztof Z. Gajos

Decision support systems seek to enable informed decision-making. In the recent years, automated planning techniques have been leveraged to empower such systems to better aid the human-in-the-loop. The central idea for such decision support…

人工智能 · 计算机科学 2022-06-07 Karthik Valmeekam , Sarath Sreedharan , Sailik Sengupta , Subbarao Kambhampati

The increasing incorporation of Artificial Intelligence in the form of automated systems into decision-making procedures highlights not only the importance of decision theory for automated systems but also the need for these decision…

人工智能 · 计算机科学 2018-08-23 Tarek R. Besold , Sara L. Uckelman

Recommender systems, while a powerful decision making tool, are often operationalized as black box models, such that their AI algorithms are not accessible or interpretable by human operators. This in turn can cause confusion and…

人机交互 · 计算机科学 2024-09-18 Divya Srivastava , Karen M. Feigh

We introduce a novel framework for human-AI collaboration in prediction and decision tasks. Our approach leverages human judgment to distinguish inputs which are algorithmically indistinguishable, or "look the same" to any feasible…

机器学习 · 计算机科学 2024-10-21 Rohan Alur , Loren Laine , Darrick K. Li , Dennis Shung , Manish Raghavan , Devavrat Shah

In this paper, we argue for a paradigm shift from the current model of explainable artificial intelligence (XAI), which may be counter-productive to better human decision making. In early decision support systems, we assumed that we could…

人工智能 · 计算机科学 2023-03-14 Tim Miller

Regulatory frameworks for the use of AI are emerging. However, they trail behind the fast-evolving malicious AI technologies that can quickly cause lasting societal damage. In response, we introduce a pioneering Assistive AI framework…

We focus on the problem of designing an artificial agent (AI), capable of assisting a human user to complete a task. Our goal is to guide human users towards optimal task performance while keeping their cognitive load as low as possible.…

机器人学 · 计算机科学 2019-11-05 Gilwoo Lee , Christoforos Mavrogiannis , Siddhartha S. Srinivasa

Today's AI systems for medical decision support often succeed on benchmark datasets in research papers but fail in real-world deployment. This work focuses on the decision making of sepsis, an acute life-threatening systematic infection…

We study how humans learn from AI, leveraging an introduction of an AI-powered Go program (APG) that unexpectedly outperformed the best professional player. We compare the move quality of professional players to APG's superior solutions…

综合经济学 · 经济学 2025-01-13 Sukwoong Choi , Hyo Kang , Namil Kim , Junsik Kim

We describe a class of tasks called decision-oriented dialogues, in which AI assistants such as large language models (LMs) must collaborate with one or more humans via natural language to help them make complex decisions. We formalize…

计算与语言 · 计算机科学 2024-05-07 Jessy Lin , Nicholas Tomlin , Jacob Andreas , Jason Eisner

In AI-assisted decision-making, it is crucial but challenging for humans to appropriately rely on AI, especially in high-stakes domains such as finance and healthcare. This paper addresses this problem from a human-centered perspective by…

人机交互 · 计算机科学 2025-02-21 Takehiro Takayanagi , Ryuji Hashimoto , Chung-Chi Chen , Kiyoshi Izumi

In AI-assisted decision-making, it is critical for human decision-makers to know when to trust AI and when to trust themselves. However, prior studies calibrated human trust only based on AI confidence indicating AI's correctness likelihood…

人机交互 · 计算机科学 2023-01-18 Shuai Ma , Ying Lei , Xinru Wang , Chengbo Zheng , Chuhan Shi , Ming Yin , Xiaojuan Ma

Decision support tools enable improved decision-making for challenging decision problems by empowering stakeholders to process, analyze, visualize, and otherwise make sense of a variety of key factors. Their intentional design is a critical…

计算机与社会 · 计算机科学 2021-11-12 Narges Ahani , Andrew C. Trapp

Effective human-AI collaboration for physical task completion has significant potential in both everyday activities and professional domains. AI agents equipped with informative guidance can enhance human performance, but evaluating such…

计算机视觉与模式识别 · 计算机科学 2025-07-25 Filippos Bellos , Yayuan Li , Cary Shu , Ruey Day , Jeffrey M. Siskind , Jason J. Corso

Artificial intelligence (AI)-driven decision support systems can improve diagnostic accuracy and efficiency in computational pathology. However, collaboration between human experts and AI may introduce cognitive biases such as automation…

Expert decision-makers (DMs) in high-stakes AI-assisted decision-making (AIaDM) settings receive and reconcile recommendations from AI systems before making their final decisions. We identify distinct properties of these settings which are…

人机交互 · 计算机科学 2023-02-14 Nicholas Wolczynski , Maytal Saar-Tsechansky , Tong Wang

Understanding the dynamics of human-AI interaction in question answering is crucial for enhancing collaborative efficiency. Extending from our initial formative study, which revealed challenges in human utilization of conversational AI…

人机交互 · 计算机科学 2025-09-01 Jaeyoon Song , Zahra Ashktorab , Qian Pan , Casey Dugan , Werner Geyer , Thomas W. Malone

Nudging is a behavioral strategy aimed at influencing people's thoughts and actions. Nudging techniques can be found in many situations in our daily lives, and these nudging techniques can targeted at human fast and unconscious thinking,…

Design optimizations in human-AI collaboration often focus on cognitive aspects like attention and task load. Drawing on work design literature, we propose that effective human-AI collaboration requires broader consideration of human needs…

人机交互 · 计算机科学 2024-10-11 Cedric Faas , Richard Bergs , Sarah Sterz , Markus Langer , Anna Maria Feit