相关论文: Designing Word Filter Tools for Creator-led Commen…
Navigating large-scale online discussions is difficult due to the rapid pace and large volume of user-generated content. Prior work in CSCW has shown that moderators often struggle to follow multiple simultaneous discussions, track evolving…
Social media platforms increasingly rely on crowdsourced moderation systems like Community Notes to combat misinformation at scale. However, these systems face challenges from rater bias and potential manipulation, which may undermine their…
This paper presents EBuddy, a voice-guided workflow orchestrator for natural human-machine collaboration in industrial environments. EBuddy targets a recurrent bottleneck in tool-intensive workflows: expert know-how is effective but…
Accurately estimating how users respond to moderation interventions is paramount for developing effective and user-centred moderation strategies. However, this requires a clear understanding of which user characteristics are associated with…
This work sheds light on whether and how creative writers' needs are met by existing research and commercial writing support tools (WST). We conducted a need finding study to gain insight into the writers' process during creative writing…
Millions of online communities are governed by volunteer moderators, who shape their communities by setting and enforcing rules, recruiting additional moderators, and participating in the community themselves. These moderators must…
Massive amounts of contributed content -- including traditional literature, blogs, music, videos, reviews and tweets -- are available on the Internet today, with authors numbering in many millions. Textual information, such as product or…
A widespread moderation strategy by online news platforms is to feature what the platform deems high quality comments, usually called editor picks or featured comments. In this paper, we compare online discussions of news articles in which…
The moderation of content on online platforms is usually non-transparent. On Wikipedia, however, this discussion is carried out publicly and the editors are encouraged to use the content moderation policies as explanations for making…
AI tools are increasingly deployed in community contexts. However, datasets used to evaluate AI are typically created by developers and annotators outside a given community, which can yield misleading conclusions about AI performance. How…
The rise in popularity of microblogging services like Twitter has led to increased use of content annotation strategies like the hashtag. Hashtags provide users with a tagging mechanism to help organize, group, and create visibility for…
Social media platforms have empowered the democratization of the pulse of people in the modern era. Due to its immense popularity and high usage, data published on social media sites (e.g., Twitter, Facebook and Tumblr) is a rich ocean of…
Current AI writing support tools are largely designed for individuals, complicating collaboration when co-writers must leave the shared workspace to use AI and then communicate and reintegrate results. We propose integrating AI agents…
The proliferation of generative AI has transformed creative workflows, yet current systems face critical challenges in controllability and content protection. We propose a novel multi-agent framework that addresses both limitations through…
Social media platforms offer flagging, a technical feature that empowers users to report inappropriate posts or bad actors to reduce online harm. The deceptively simple flagging interfaces on nearly all major social media platforms disguise…
Recent research has explored using Large Language Models for recommendation tasks by transforming user interaction histories and item metadata into text prompts, then having the LLM produce rankings or recommendations. A promising approach…
We propose a text editor to help users plan, structure and reflect on their writing process. It provides continuously updated paragraph-wise summaries as margin annotations, using automatic text summarization. Summary levels range from full…
Content moderation (removing or limiting the distribution of posts based on their contents) is one tool social networks use to fight problems such as harassment and disinformation. Manually screening all content is usually impractical given…
A central function of code review is to increase understanding; helping reviewers understand a code change aids in knowledge transfer and finding bugs. Comments in code largely serve a similar purpose, helping future readers understand the…
Microblogging services such as Twitter are an increasingly important way to communicate, both for individuals and for groups through the use of hashtags that denote topics of conversation. However, groups can be easily blocked from…