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With the development of speech large language models (speech LLMs), users can now interact directly with assistants via speech. However, most existing models only convert response content into speech without fully capturing the rich…

计算与语言 · 计算机科学 2025-09-18 Haoyu Wang , Guangyan Zhang , Jiale Chen , Jingyu Li , Yuehai Wang , Yiwen Guo

During online chats, body-language and vocal characteristics are not part of the communication mechanism making it challenging to facilitate an accurate interpretation of feelings, emotions, and attitudes. The use of emojis to express…

人机交互 · 计算机科学 2021-07-20 Moeen Mostafavi , Michael D. Porter

Chatbots are conversational software applications designed to interact dialectically with users for a plethora of different purposes. Surprisingly, these colloquial agents have only recently been coupled with computational models of…

人工智能 · 计算机科学 2024-08-07 Federico Castagna , Nadin Kokciyan , Isabel Sassoon , Simon Parsons , Elizabeth Sklar

We present metrics for evaluating dialog systems through a psychologically-grounded "human" lens in which conversational agents express a diversity of both states (e.g., emotion) and traits (e.g., personality), just as people do. We present…

Empathetic response generation is a desirable aspect of conversational agents, crucial for facilitating engaging and emotionally intelligent multi-turn conversations between humans and machines. Leveraging large language models for this…

计算与语言 · 计算机科学 2024-09-18 Ondrej Sotolar , Vojtech Formanek , Alok Debnath , Allison Lahnala , Charles Welch , Lucie FLek

In the realm of human-AI dialogue, the facilitation of empathetic responses is important. Validation is one of the key communication techniques in psychology, which entails recognizing, understanding, and acknowledging others' emotional…

计算与语言 · 计算机科学 2024-02-21 Zi Haur Pang , Yahui Fu , Divesh Lala , Keiko Ochi , Koji Inoue , Tatsuya Kawahara

Emotion and intent recognition from speech is essential and has been widely investigated in human-computer interaction. The rapid development of social media platforms, chatbots, and other technologies has led to a large volume of speech…

声音 · 计算机科学 2025-07-11 Zhao Ren , Rathi Adarshi Rammohan , Kevin Scheck , Sheng Li , Tanja Schultz

In recent times, a large number of people have been involved in establishing their own businesses. Unlike humans, chatbots can serve multiple customers at a time, are available 24/7 and reply in less than a fraction of a second. Though…

A key trait of daily conversations between individuals is the ability to express empathy towards others, and exploring ways to implement empathy is a crucial step towards human-like dialogue systems. Previous approaches on this topic mainly…

计算与语言 · 计算机科学 2023-02-02 Sahand Sabour , Chujie Zheng , Minlie Huang

Empathetic response from the therapist is key to the success of clinical psychotherapy, especially motivational interviewing. Previous work on computational modelling of empathy in motivational interviewing has focused on offline,…

计算与语言 · 计算机科学 2021-05-21 Zixiu Wu , Rim Helaoui , Vivek Kumar , Diego Reforgiato Recupero , Daniele Riboni

The fields of human-robot interaction (HRI) and embodied conversational agents (ECAs) have long studied how empathy could be implemented in machines. One of the major drivers has been the goal of giving multimodal social and emotional…

机器人学 · 计算机科学 2026-03-24 Angelica Lim , Ö. Nilay Yalçin

A conversational agent (chatbot) is a piece of software that is able to communicate with humans using natural language. Modeling conversation is an important task in natural language processing and artificial intelligence. While chatbots…

计算与语言 · 计算机科学 2019-08-26 Richard Csaky

End-to-end learning framework is useful for building dialog systems for its simplicity in training and efficiency in model updating. However, current end-to-end approaches only consider user semantic inputs in learning and under-utilize…

计算与语言 · 计算机科学 2019-07-04 Weiyan Shi , Zhou Yu

This paper describes EmoRAG, a system designed to detect perceived emotions in text for SemEval-2025 Task 11, Subtask A: Multi-label Emotion Detection. We focus on predicting the perceived emotions of the speaker from a given text snippet,…

计算与语言 · 计算机科学 2025-06-06 Lev Morozov , Aleksandr Mogilevskii , Alexander Shirnin

We present a chatbot implementing a novel dialogue management approach based on logical inference. Instead of framing conversation a sequence of response generation tasks, we model conversation as a collaborative inference process in which…

计算与语言 · 计算机科学 2021-11-02 Sarah E. Finch , James D. Finch , Daniil Huryn , William Hutsell , Xiaoyuan Huang , Han He , Jinho D. Choi

Virtual and robotic agents capable of perceiving human empathy have the potential to participate in engaging and meaningful human-machine interactions that support human well-being. Prior research in computational empathy has focused on…

机器人学 · 计算机科学 2021-08-02 Leena Mathur , Micol Spitale , Hao Xi , Jieyun Li , Maja J Matarić

Empathetic dialog generation aims at generating coherent responses following previous dialog turns and, more importantly, showing a sense of caring and a desire to help. Existing models either rely on pre-defined emotion labels to guide the…

计算与语言 · 计算机科学 2021-10-06 Yubo Xie , Pearl Pu

Humans are skilled in reading the interlocutor's emotion from multimodal signals, including spoken words, simultaneous speech, and facial expressions. It is still a challenge to effectively decode emotions from the complex interactions of…

机器学习 · 计算机科学 2022-12-20 Feng Qiu , Chengyang Xie , Yu Ding , Wanzeng Kong

Empathetic response generation, aiming to understand the user's situation and feelings and respond empathically, is crucial in building human-like dialogue systems. Traditional approaches typically employ maximum likelihood estimation as…

计算与语言 · 计算机科学 2025-03-04 Hui Ma , Bo Zhang , Bo Xu , Jian Wang , Hongfei Lin , Xiao Sun

Conventional seq2seq chatbot models attempt only to find sentences with the highest probabilities conditioned on the input sequences, without considering the sentiment of the output sentences. In this paper, we investigate four models to…