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In this modern era of technology with e-commerce developing at a rapid pace, it is very important to understand customer requirements and details from a business conversation. It is very crucial for customer retention and satisfaction.…

计算与语言 · 计算机科学 2024-09-02 Sharvi Endait , Ruturaj Ghatage , DD Kadam

NER has been traditionally formulated as a sequence labeling task. However, there has been recent trend in posing NER as a machine reading comprehension task (Wang et al., 2020; Mengge et al., 2020), where entity name (or other information)…

机器学习 · 计算机科学 2022-05-13 Anubhav Shrimal , Avi Jain , Kartik Mehta , Promod Yenigalla

Pre-trained language models such as BERT have achieved great success in a broad range of natural language processing tasks. However, BERT cannot well support E-commerce related tasks due to the lack of two levels of domain knowledge, i.e.,…

计算与语言 · 计算机科学 2021-12-20 Denghui Zhang , Zixuan Yuan , Yanchi Liu , Fuzhen Zhuang , Haifeng Chen , Hui Xiong

Identifying the topic (domain) of each user's utterance in open-domain conversational systems is a crucial step for all subsequent language understanding and response tasks. In particular, for complex domains, an utterance is often routed…

计算与语言 · 计算机科学 2020-05-29 Ali Ahmadvand , Harshita Sahijwani , Jason Ingyu Choi , Eugene Agichtein

A typical architecture for end-to-end entity linking systems consists of three steps: mention detection, candidate generation and entity disambiguation. In this study we investigate the following questions: (a) Can all those steps be…

计算与语言 · 计算机科学 2021-01-14 Samuel Broscheit

Named entity recognition (NER) is a vital task in spoken language understanding, which aims to identify mentions of named entities in text e.g., from transcribed speech. Existing neural models for NER rely mostly on dedicated word-level…

计算与语言 · 计算机科学 2019-09-24 Abdalghani Abujabal , Judith Gaspers

Named Entity Recognition (NER) and Entity Linking (EL) play an essential role in voice assistant interaction, but are challenging due to the special difficulties associated with spoken user queries. In this paper, we propose a novel…

Entity Recognition (ER) within a text is a fundamental exercise in Natural Language Processing, enabling further depending tasks such as Knowledge Extraction, Text Summarisation, or Keyphrase Extraction. An entity consists of single words…

计算与语言 · 计算机科学 2021-06-14 Andreas Waldis , Luca Mazzola

For languages with no annotated resources, transferring knowledge from rich-resource languages is an effective solution for named entity recognition (NER). While all existing methods directly transfer from source-learned model to a target…

计算与语言 · 计算机科学 2020-07-16 Qianhui Wu , Zijia Lin , Guoxin Wang , Hui Chen , Börje F. Karlsson , Biqing Huang , Chin-Yew Lin

The task of Named Entity Recognition (NER) is an important component of many natural language processing systems, such as relation extraction and knowledge graph construction. In this work, we present a simple and effective approach for…

计算与语言 · 计算机科学 2022-03-29 Urchade Zaratiana , Pierre Holat , Nadi Tomeh , Thierry Charnois

Named entity recognition (NER) is a widely studied task in natural language processing. Recently, a growing number of studies have focused on the nested NER. The span-based methods, considering the entity recognition as a span…

计算与语言 · 计算机科学 2021-06-22 Zeqi Tan , Yongliang Shen , Shuai Zhang , Weiming Lu , Yueting Zhuang

Neural language models (LM) trained on diverse corpora are known to work well on previously seen entities, however, updating these models with dynamically changing entities such as place names, song titles and shopping items requires…

计算与语言 · 计算机科学 2021-09-16 Ravi Teja Gadde , Ivan Bulyko

We present a simple yet effective method to train a named entity recognition (NER) model that operates on business telephone conversation transcripts that contain noise due to the nature of spoken conversation and artifacts of automatic…

计算与语言 · 计算机科学 2022-09-29 Xue-Yong Fu , Cheng Chen , Md Tahmid Rahman Laskar , Shashi Bhushan TN , Simon Corston-Oliver

Named entity recognition (NER) is the process of recognising and classifying important information (entities) in text. Proper nouns, such as a person's name, an organization's name, or a location's name, are examples of entities. The NER is…

计算与语言 · 计算机科学 2023-02-28 Onkar Litake , Maithili Sabane , Parth Patil , Aparna Ranade , Raviraj Joshi

Language Models (LMs) such as BERT, have been shown to perform well on the task of identifying Named Entities (NE) in text. A BERT LM is typically used as a classifier to classify individual tokens in the input text, or to classify spans of…

计算与语言 · 计算机科学 2024-03-04 Edward Whittaker , Ikuo Kitagishi

Named entity recognition (NER) is frequently addressed as a sequence classification task where each input consists of one sentence of text. It is nevertheless clear that useful information for the task can often be found outside of the…

计算与语言 · 计算机科学 2020-12-18 Jouni Luoma , Sampo Pyysalo

Word embeddings (e.g., word2vec) have been applied successfully to eCommerce products through~\textit{prod2vec}. Inspired by the recent performance improvements on several NLP tasks brought by contextualized embeddings, we propose to…

计算与语言 · 计算机科学 2021-06-24 Federico Bianchi , Bingqing Yu , Jacopo Tagliabue

We conducted a human subject study of named entity recognition on a noisy corpus of conversational music recommendation queries, with many irregular and novel named entities. We evaluated the human NER linguistic behaviour in these…

计算与语言 · 计算机科学 2023-03-14 Elena V. Epure , Romain Hennequin

Named Entity Recognition (NER) aims to extract and classify entity mentions in the text into pre-defined types (e.g., organization or person name). Recently, many works have been proposed to shape the NER as a machine reading comprehension…

计算与语言 · 计算机科学 2023-09-21 Yibo Wang , Wenting Zhao , Yao Wan , Zhongfen Deng , Philip S. Yu

Large-scale conversational assistants like Alexa, Siri, Cortana and Google Assistant process every utterance using multiple models for domain, intent and named entity recognition. Given the decoupled nature of model development and large…

计算与语言 · 计算机科学 2021-09-07 Rakesh Chada , Pradeep Natarajan , Darshan Fofadiya , Prathap Ramachandra
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