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相关论文: CEM: Commonsense-aware Empathetic Response Generat…

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Human conversation involves language, speech, and visual cues, with each medium providing complementary information. For instance, speech conveys a vibe or tone not fully captured by text alone. While multimodal LLMs focus on generating…

人机交互 · 计算机科学 2025-09-19 Taesoo Kim , Yongsik Jo , Hyunmin Song , Taehwan Kim

Empathy is fundamental to human interactions, yet it remains unclear whether embodied agents can provide human-like empathetic support. Existing works have studied agents' tasks solving and social interactions abilities, but whether agents…

计算机与社会 · 计算机科学 2025-03-24 Xinyan Chen , Jiaxin Ge , Hongming Dai , Qiang Zhou , Qiuxuan Feng , Jingtong Hu , Yizhou Wang , Jiaming Liu , Shanghang Zhang

Empathy involves understanding other people's situation, perspective, and feelings. In clinical interactions, it helps clinicians establish rapport with a patient and support patient-centered care and decision making. Understanding…

音频与语音处理 · 电气工程与系统科学 2020-07-03 Zhuohao Chen , James Gibson , Ming-Chang Chiu , Qiaohong Hu , Tara K Knight , Daniella Meeker , James A Tulsky , Kathryn I Pollak , Shrikanth Narayanan

Conversational agents have made significant progress since ELIZA, expanding their role across various domains, including healthcare, education, and customer service. As these agents become increasingly integrated into daily human…

人机交互 · 计算机科学 2025-07-04 Paulo Ricardo Knob , Leonardo Scholler , Juliano Rigatti , Soraia Raupp Musse

Building dialog agents that can converse naturally with humans is a challenging yet intriguing problem of artificial intelligence. In open-domain human-computer conversation, where the conversational agent is expected to respond to human…

人工智能 · 计算机科学 2018-02-13 Tom Young , Erik Cambria , Iti Chaturvedi , Minlie Huang , Hao Zhou , Subham Biswas

Empathy, as defined in behavioral sciences, expresses the ability of human beings to recognize, understand and react to emotions, attitudes and beliefs of others. The lack of an operational definition of empathy makes it difficult to…

计算与语言 · 计算机科学 2018-01-01 Firoj Alam , Morena Danieli , Giuseppe Riccardi

Conversational recommender systems (CRSs) are able to elicit user preferences through multi-turn dialogues. They typically incorporate external knowledge and pre-trained language models to capture the dialogue context. Most CRS approaches,…

Human tackle reading comprehension not only based on the given context itself but often rely on the commonsense beyond. To empower the machine with commonsense reasoning, in this paper, we propose a Commonsense Evidence Generation and…

人工智能 · 计算机科学 2020-05-12 Ye Liu , Tao Yang , Zeyu You , Wei Fan , Philip S. Yu

Critical to successful human interaction is a capacity for empathy - the ability to understand and share the thoughts and feelings of another. As Artificial Intelligence (AI) systems are increasingly required to interact with humans in a…

人工智能 · 计算机科学 2019-06-18 Maayan Shvo , Sheila A. McIlraith

Conversational agents (CAs) are revolutionizing human-computer interaction by evolving from text-based chatbots to empathetic digital humans (DHs) capable of rich emotional expressions. This paper explores the integration of neural and…

The pre-trained conversational models still fail to capture the implicit commonsense (CS) knowledge hidden in the dialogue interaction, even though they were pre-trained with an enormous dataset. In order to build a dialogue agent with CS…

计算与语言 · 计算机科学 2022-10-03 Ye Liu , Wolfgang Maier , Wolfgang Minker , Stefan Ultes

Artificial agents capable of understanding and aligning with others' intentions are essential for safe and socially robust artificial intelligence. We introduce a computational framework for empathy in active inference agents, grounded in…

Empathy is widely used in many disciplines such as philosophy, sociology, psychology, health care. Ability to empathise with software end-users seems to be a vital skill software developers should possess. This is because engineering…

软件工程 · 计算机科学 2023-05-09 Hashini Gunatilake , John Grundy , Ingo Mueller , Rashina Hoda

Affect preferences vary with user demographics, and tapping into demographic information provides important cues about the users' language preferences. In this paper, we utilize the user demographics, and propose EmpathBERT, a…

机器学习 · 计算机科学 2021-02-02 Bhanu Prakash Reddy Guda , Aparna Garimella , Niyati Chhaya

Conversational agents (CAs) are increasingly embedded in daily life, yet their ability to navigate user emotions efficiently is still evolving. This study investigates how users with varying traits -- gender, personality, and cultural…

人机交互 · 计算机科学 2025-11-11 Yuchong Zhang , Yong Ma , Di Fu , Stephanie Zubicueta Portales , Morten Fjeld , Danica Kragic

Messages in human conversations inherently convey emotions. The task of detecting emotions in textual conversations leads to a wide range of applications such as opinion mining in social networks. However, enabling machines to analyze…

计算与语言 · 计算机科学 2019-10-02 Peixiang Zhong , Di Wang , Chunyan Miao

Encoder-decoder based neural architectures serve as the basis of state-of-the-art approaches in end-to-end open domain dialog systems. Since most of such systems are trained with a maximum likelihood~(MLE) objective they suffer from issues…

In this paper, we propose an end-to-end sentiment-aware conversational agent based on two models: a reply sentiment prediction model, which leverages the context of the dialogue to predict an appropriate sentiment for the agent to express…

计算与语言 · 计算机科学 2022-07-26 Isabel Dias , Ricardo Rei , Patrícia Pereira , Luisa Coheur

Affective computing stands at the forefront of artificial intelligence (AI), seeking to imbue machines with the ability to comprehend and respond to human emotions. Central to this field is emotion recognition, which endeavors to identify…

机器学习 · 计算机科学 2024-07-08 Fei Ma , Yucheng Yuan , Yifan Xie , Hongwei Ren , Ivan Liu , Ying He , Fuji Ren , Fei Richard Yu , Shiguang Ni

In the realm of human-AI dialogue, the facilitation of empathetic responses is important. Validation is one of the key communication techniques in psychology, which entails recognizing, understanding, and acknowledging others' emotional…

计算与语言 · 计算机科学 2024-02-21 Zi Haur Pang , Yahui Fu , Divesh Lala , Keiko Ochi , Koji Inoue , Tatsuya Kawahara