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With the increasing demand for predictable and accountable Artificial Intelligence, the ability to explain or justify recommender systems results by specifying how items are suggested, or why they are relevant, has become a primary goal.…

信息检索 · 计算机科学 2022-11-08 Noemi Mauro , Zhongli Filippo Hu , Liliana Ardissono

Explanations are used in recommender systems for various reasons. Users have to be supported in making (high-quality) decisions more quickly. Developers of recommender systems want to convince users to purchase specific items. Users should…

信息检索 · 计算机科学 2021-02-25 A. Felfernig , N. Tintarev , T. N. T. Trang , M. Stettinger

Explainability is one of the key elements for building trust in AI systems. Among numerous attempts to make AI explainable, quantifying the effect of explanations remains a challenge in conducting human-AI collaborative tasks. Aside from…

计算机视觉与模式识别 · 计算机科学 2020-07-03 Kamran Alipour , Arijit Ray , Xiao Lin , Jurgen P. Schulze , Yi Yao , Giedrius T. Burachas

Explainable recommendation attempts to develop models that generate not only high-quality recommendations but also intuitive explanations. The explanations may either be post-hoc or directly come from an explainable model (also called…

信息检索 · 计算机科学 2020-09-15 Yongfeng Zhang , Xu Chen

The growing attention to artificial intelligence-based applications has led to research interest in explainability issues. This emerging research attention on explainable AI (XAI) advocates the need to investigate end user-centric…

人工智能 · 计算机科学 2023-11-07 AKM Bahalul Haque , A. K. M. Najmul Islam , Patrick Mikalef

In the context of explainable artificial intelligence (XAI), limited research has identified role-specific explanation needs. This study investigates the explanation needs of data scientists, who are responsible for training, testing,…

人机交互 · 计算机科学 2025-02-25 Helmut Degen , Ziran Min , Parinitha Nagaraja

Explainable AI (XAI) aims to improve user understanding and decisions when using AI models. However, despite innovations in XAI, recent user evaluations reveal that this goal remains elusive. Understanding human cognition can help explain…

人工智能 · 计算机科学 2026-05-01 Louth Bin Rawshan , Zhuoyu Wang , Brian Y. Lim

Machine learning is becoming increasingly important to control the behavior of safety and financially critical components in sophisticated environments, where the inability to understand learned components in general, and neural nets in…

人工智能 · 计算机科学 2022-02-17 David Bayani , Stefan Mitsch

Providing explanations within the recommendation system would boost user satisfaction and foster trust, especially by elaborating on the reasons for selecting recommended items tailored to the user. The predominant approach in this domain…

信息检索 · 计算机科学 2024-02-07 Yicui Peng , Hao Chen , Chingsheng Lin , Guo Huang , Jinrong Hu , Hui Guo , Bin Kong , Shu Hu , Xi Wu , Xin Wang

Using machine learning in high-stakes applications often requires predictions to be accompanied by explanations comprehensible to the domain user, who has ultimate responsibility for decisions and outcomes. Recently, a new framework for…

Adding explanations to recommender systems is said to have multiple benefits, such as increasing user trust or system transparency. Previous work from other application areas suggests that specific user characteristics impact the users'…

人机交互 · 计算机科学 2025-02-04 Kathrin Wardatzky , Oana Inel , Luca Rossetto , Abraham Bernstein

As the field of healthcare increasingly adopts artificial intelligence, it becomes important to understand which types of explanations increase transparency and empower users to develop confidence and trust in the predictions made by…

In recent years, model explanation methods have been designed to interpret model decisions faithfully and intuitively so that users can easily understand them. In this paper, we propose a framework, Faithful Attention Explainer (FAE),…

计算与语言 · 计算机科学 2024-05-28 Yao Rong , David Scheerer , Enkelejda Kasneci

AI based social media recommendations have great potential to improve the user experience. However, often these recommendations do not match the user interest and create an unpleasant experience for the users. Moreover, the recommendation…

人机交互 · 计算机科学 2025-08-26 AKM Bahalul Haque , A. K. M. Najmul Islam , Patrick Mikalef

Explainability in AI is gaining attention in the computer science community in response to the increasing success of deep learning and the important need of justifying how such systems make predictions in life-critical applications. The…

人工智能 · 计算机科学 2020-03-03 David Tuckey , Alessandra Russo , Krysia Broda

The recent advances in artificial intelligence namely in machine learning and deep learning, have boosted the performance of intelligent systems in several ways. This gave rise to human expectations, but also created the need for a deeper…

Artificial intelligence-augmented technology represents a considerable opportunity for improving healthcare delivery. Significant progress has been made to demonstrate the value of complex models to enhance clinicians` efficiency in…

人机交互 · 计算机科学 2025-04-08 Mohammad Golam Kibria , Lauren Kucirka , Javed Mostafa

Images account for a significant part of user decisions in many application scenarios, such as product images in e-commerce, or user image posts in social networks. It is intuitive that user preferences on the visual patterns of image…

信息检索 · 计算机科学 2018-02-01 Xu Chen , Yongfeng Zhang , Hongteng Xu , Yixin Cao , Zheng Qin , Hongyuan Zha

Recommendation systems play a crucial role in various domains, suggesting items based on user behavior.However, the lack of transparency in presenting recommendations can lead to user confusion. In this paper, we introduce Data-level…

信息检索 · 计算机科学 2024-04-10 Shen Gao , Yifan Wang , Jiabao Fang , Lisi Chen , Peng Han , Shuo Shang

The explainability of recommendation systems is crucial for enhancing user trust and satisfaction. Leveraging large language models (LLMs) offers new opportunities for comprehensive recommendation logic generation. However, in existing…

信息检索 · 计算机科学 2024-07-04 Hongke Zhao , Songming Zheng , Likang Wu , Bowen Yu , Jing Wang