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Task-oriented dialogue (TOD) systems aim to efficiently handle task-oriented conversations, including information collection. How to utilize TOD accurately, efficiently and effectively for information collection has always been a critical…

In dialogue state tracking (DST), labeling the dataset involves considerable human labor. We propose a new self-training framework for few-shot generative DST that utilize unlabeled data. Our self-training method iteratively improves the…

计算与语言 · 计算机科学 2022-11-18 Jihyun Lee , Chaebin Lee , Yunsu Kim , Gary Geunbae Lee

Zero-shot transfer learning for Dialogue State Tracking (DST) helps to handle a variety of task-oriented dialogue domains without the cost of collecting in-domain data. Existing works mainly study common data- or model-level augmentation…

计算与语言 · 计算机科学 2023-06-02 Qingyue Wang , Liang Ding , Yanan Cao , Yibing Zhan , Zheng Lin , Shi Wang , Dacheng Tao , Li Guo

In light of recent advances in large language models (LLMs), the expectations for the next generation of virtual assistants include enhanced naturalness and adaptability across diverse usage scenarios. However, the creation of high-quality…

计算与语言 · 计算机科学 2024-06-10 Yinhong Liu , Yimai Fang , David Vandyke , Nigel Collier

As a crucial component in task-oriented dialog systems, the Natural Language Generation (NLG) module converts a dialog act represented in a semantic form into a response in natural language. The success of traditional template-based or…

计算与语言 · 计算机科学 2020-02-28 Baolin Peng , Chenguang Zhu , Chunyuan Li , Xiujun Li , Jinchao Li , Michael Zeng , Jianfeng Gao

The demand for abstractive dialog summary is growing in real-world applications. For example, customer service center or hospitals would like to summarize customer service interaction and doctor-patient interaction. However, few researchers…

计算与语言 · 计算机科学 2019-10-03 Lin Yuan , Zhou Yu

Task-Oriented Dialogue (TOD) systems are designed to carry out specific tasks by tracking dialogue states and generating appropriate responses to help users achieve defined goals. Recently, end-to-end dialogue models pre-trained based on…

计算与语言 · 计算机科学 2023-06-01 Namo Bang , Jeehyun Lee , Myoung-Wan Koo

Zero-shot transfer learning for multi-domain dialogue state tracking can allow us to handle new domains without incurring the high cost of data acquisition. This paper proposes new zero-short transfer learning technique for dialogue state…

计算与语言 · 计算机科学 2020-05-05 Giovanni Campagna , Agata Foryciarz , Mehrad Moradshahi , Monica S. Lam

Dialog state tracking (DST) is a core component in task-oriented dialog systems. Existing approaches for DST mainly fall into one of two categories, namely, ontology-based and ontology-free methods. An ontology-based method selects a value…

计算与语言 · 计算机科学 2020-10-29 Jian-Guo Zhang , Kazuma Hashimoto , Chien-Sheng Wu , Yao Wan , Philip S. Yu , Richard Socher , Caiming Xiong

This paper studies the exposure bias problem in task-oriented dialog systems, where the model's generated content over multiple turns drives the dialog context away from the ground-truth distribution at training time, introducing error…

计算与语言 · 计算机科学 2022-09-16 Yunyi Yang , Hong Ding , Qingyi Liu , Xiaojun Quan

Slot filling is a fundamental task in dialog state tracking in task-oriented dialog systems. In multi-domain task-oriented dialog system, user utterances and system responses may mention multiple named entities and attributes values. A…

计算与语言 · 计算机科学 2021-08-26 Yuhao Ding , Yik-Cheung Tam

In dialogue systems, a dialogue state tracker aims to accurately find a compact representation of the current dialogue status, based on the entire dialogue history. While previous approaches often define dialogue states as a combination of…

计算与语言 · 计算机科学 2020-09-23 Zhi Chen , Lu Chen , Zihan Xu , Yanbin Zhao , Su Zhu , Kai Yu

Since state-of-the-art approaches to offensive language detection rely on supervised learning, it is crucial to quickly adapt them to the continuously evolving scenario of social media. While several approaches have been proposed to tackle…

计算与语言 · 计算机科学 2022-10-17 Elisa Leonardelli , Stefano Menini , Alessio Palmero Aprosio , Marco Guerini , Sara Tonelli

Building user trust in dialogue agents requires smooth and consistent dialogue exchanges. However, agents can easily lose conversational context and generate irrelevant utterances. These situations are called dialogue breakdown, where agent…

计算与语言 · 计算机科学 2023-01-23 Nathan Ng , Marzyeh Ghassemi , Narendran Thangarajan , Jiacheng Pan , Qi Guo

Pre-trained conversation models (PCMs) have achieved promising progress in recent years. However, existing PCMs for Task-oriented dialog (TOD) are insufficient for capturing the sequential nature of the TOD-related tasks, as well as for…

计算与语言 · 计算机科学 2023-10-03 Lucen Zhong , Hengtong Lu , Caixia Yuan , Xiaojie Wang , Jiashen Sun , Ke Zeng , Guanglu Wan

Goal-oriented dialogue systems are now being widely adopted in industry where it is of key importance to maintain a rapid prototyping cycle for new products and domains. Data-driven dialogue system development has to be adapted to meet this…

计算与语言 · 计算机科学 2019-10-04 Igor Shalyminov , Sungjin Lee , Arash Eshghi , Oliver Lemon

Many efforts have been made to construct dialog systems for different types of conversations, such as task-oriented dialog (TOD) and open-domain dialog (ODD). To better mimic human-level conversations that usually fuse various dialog modes,…

计算与语言 · 计算机科学 2023-08-01 Miaoran Li , Baolin Peng , Michel Galley , Jianfeng Gao , Zhu Zhang

Dialogue State Tracking (DST), a crucial component of task-oriented dialogue (ToD) systems, keeps track of all important information pertaining to dialogue history: filling slots with the most probable values throughout the conversation.…

计算与语言 · 计算机科学 2023-02-28 Han Zhou , Ignacio Iacobacci , Pasquale Minervini

Task-oriented dialogue research has mainly focused on a few popular languages like English and Chinese, due to the high dataset creation cost for a new language. To reduce the cost, we apply manual editing to automatically translated data.…

Zero-shot transfer learning for dialogue state tracking (DST) enables us to handle a variety of task-oriented dialogue domains without the expense of collecting in-domain data. In this work, we propose to transfer the \textit{cross-task}…