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This thesis contributes a structured inquiry into the open actuarial mathematics problem of modelling user behaviour using machine learning methods, in order to predict purchase intent of non-life insurance products. It is valuable for a…

信息检索 · 计算机科学 2021-12-06 Simone Borg Bruun

If 100 people issue the same search query, they may have 100 different goals. While existing work on user-centric AI evaluation highlights the importance of aligning systems with fine-grained user intents, current search evaluation methods…

人机交互 · 计算机科学 2025-09-24 Yoonseo Choi , Eunhye Kim , Hyunwoo Kim , Donghyun Park , Honggu Lee , Jinyoung Kim , Juho Kim

This paper presents a novel approach to predicting buying intent and product demand in e-commerce settings, leveraging a Deep Q-Network (DQN) inspired architecture. In the rapidly evolving landscape of online retail, accurate prediction of…

机器学习 · 计算机科学 2025-06-24 Aditi Madhusudan Jain

Customers interacting with product search engines are increasingly formulating information-seeking queries. Frequently Asked Question (FAQ) retrieval aims to retrieve common question-answer pairs for a user query with question intent.…

计算与语言 · 计算机科学 2023-06-07 Zhiyu Chen , Jason Choi , Besnik Fetahu , Oleg Rokhlenko , Shervin Malmasi

In e-commerce, high consideration search missions typically require careful and elaborate decision making, and involve a substantial research investment from customers. We consider the task of identifying High Consideration (HC) queries.…

信息检索 · 计算机科学 2024-10-21 Zhiyu Chen , Jason Choi , Besnik Fetahu , Shervin Malmasi

Intent detection is a crucial component of modern conversational systems, since accurately identifying user intent at the beginning of a conversation is essential for generating effective responses. Recent efforts have focused on studying…

计算与语言 · 计算机科学 2025-09-09 Liang Zhang , Yuan Li , Shijie Zhang , Zheng Zhang , Xitong Li

Detecting and identifying user intent from text, both written and spoken, plays an important role in modelling and understand dialogs. Existing research for intent discovery model it as a classification task with a predefined set of known…

信息检索 · 计算机科学 2019-04-19 Nikhita Vedula , Nedim Lipka , Pranav Maneriker , Srinivasan Parthasarathy

Context: User intent modeling is a crucial process in Natural Language Processing that aims to identify the underlying purpose behind a user's request, enabling personalized responses. With a vast array of approaches introduced in the…

For ambiguous queries, conventional retrieval systems are bound by two conflicting goals. On the one hand, they should diversify and strive to present results for as many query intents as possible. On the other hand, they should provide…

信息检索 · 计算机科学 2015-03-19 Karthik Raman , Thorsten Joachims , Pannaga Shivaswamy

Intent classification is an important component of a functional Information Retrieval ecosystem. Many current approaches to intent classification, typically framed as a classification problem, can be problematic as intents are often hard to…

信息检索 · 计算机科学 2025-05-27 Arjun Bhalla , Qi Huang

Intention recognition is an important step to facilitate collaboration among multiple agents. Existing work mainly focuses on intention recognition in a single-agent setting and uses a descriptive model, e.g. Bayesian networks, in the…

人工智能 · 计算机科学 2022-10-31 Zhang Zhang , Yifeng Zeng , Yinghui Pan

Large Language Models (LLMs) are transforming personalized search, recommendations, and customer interaction in e-commerce. Customers increasingly shop across multiple devices, from voice-only assistants to multimodal displays, each…

信息检索 · 计算机科学 2025-11-20 Mariya Hendriksen , Svitlana Vakulenko , Jordan Massiah , Gabriella Kazai , Emine Yilmaz

Graph-based collaborative filtering has emerged as a powerful paradigm for delivering personalized recommendations. Despite their demonstrated effectiveness, these methods often neglect the underlying intents of users, which constitute a…

信息检索 · 计算机科学 2023-09-25 Jiahao Wu , Wenqi Fan , Shengcai Liu , Qijiong Liu , Qing Li , Ke Tang

BERT-style models pre-trained on the general corpus (e.g., Wikipedia) and fine-tuned on specific task corpus, have recently emerged as breakthrough techniques in many NLP tasks: question answering, text classification, sequence labeling and…

信息检索 · 计算机科学 2022-08-23 Yiming Qiu , Chenyu Zhao , Han Zhang , Jingwei Zhuo , Tianhao Li , Xiaowei Zhang , Songlin Wang , Sulong Xu , Bo Long , Wen-Yun Yang

Intent classification is a text understanding task that identifies user needs from input text queries. While intent classification has been extensively studied in various domains, it has not received much attention in the music domain. In…

计算与语言 · 计算机科学 2024-11-21 Daeyong Kwon , SeungHeon Doh , Juhan Nam

Modern task-oriented dialog systems need to reliably understand users' intents. Intent detection is most challenging when moving to new domains or new languages, since there is little annotated data. To address this challenge, we present a…

计算与语言 · 计算机科学 2020-12-15 Li Zhang , Qing Lyu , Chris Callison-Burch

Conversational systems are of primary interest in the AI community. Chatbots are increasingly being deployed to provide round-the-clock support and to increase customer engagement. Many of the commercial bot building frameworks follow a…

计算与语言 · 计算机科学 2021-01-19 Ajay Chatterjee , Shubhashis Sengupta

Entity-oriented search deals with a wide variety of information needs, from displaying direct answers to interacting with services. In this work, we aim to understand what are prominent entity-oriented search intents and how they can be…

信息检索 · 计算机科学 2018-03-23 Darío Garigliotti , Krisztian Balog

What are the intents or goals behind human interactions with image search engines? Knowing why people search for images is of major concern to Web image search engines because user satisfaction may vary as intent varies. Previous analyses…

信息检索 · 计算机科学 2017-11-28 Xiaohui Xie , Yiqun Liu , Maarten de Rijke , Jiyin He , Min Zhang , Shaoping Ma

Retrieving charts from a large corpus is a fundamental task that can benefit numerous applications such as visualization recommendations.The retrieved results are expected to conform to both explicit visual attributes (e.g., chart type,…

信息检索 · 计算机科学 2023-04-17 Shishi Xiao , Yihan Hou , Cheng Jin , Wei Zeng