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As machine learning (ML) models are increasingly being employed to assist human decision makers, it becomes critical to provide these decision makers with relevant inputs which can help them decide if and how to incorporate model…

机器学习 · 计算机科学 2023-06-14 Sean McGrath , Parth Mehta , Alexandra Zytek , Isaac Lage , Himabindu Lakkaraju

Decision support systems enhanced by Artificial Intelligence (AI) are increasingly being used in high-stakes scenarios where errors or biased outcomes can have significant consequences. In this work, we explore the conditions under which…

人机交互 · 计算机科学 2025-05-20 Marina Estévez-Almenzar , Ricardo Baeza-Yates , Carlos Castillo

People are increasingly consuming news curated by machine learning (ML) systems. Motivated by studies on algorithmic bias, this paper explores which recommendations of an algorithmic news curation system users trust and how this trust is…

人机交互 · 计算机科学 2020-08-06 Hendrik Heuer , Andreas Breiter

Providing well-calibrated AI confidence can help promote users' appropriate trust in and reliance on AI, which are essential for AI-assisted decision-making. However, calibrating AI confidence -- providing confidence score that accurately…

人工智能 · 计算机科学 2025-09-30 Jingshu Li , Yitian Yang , Renwen Zhang , Q. Vera Liao , Tianqi Song , Zhengtao Xu , Yi-chieh Lee

As Large Language Models become integral to decision-making, optimism about their power is tempered with concern over their errors. Users may over-rely on LLM advice that is confidently stated but wrong, or under-rely due to mistrust.…

人机交互 · 计算机科学 2025-10-30 Jessica Y. Bo , Sophia Wan , Ashton Anderson

AI and ML models have already found many applications in critical domains, such as healthcare and criminal justice. However, fully automating such high-stakes applications can raise ethical or fairness concerns. Instead, in such cases,…

人工智能 · 计算机科学 2023-04-28 Ioannis Papantonis , Vaishak Belle

Large Language Models (LLMs) have shown capabilities close to human performance in various analytical tasks, leading researchers to use them for time and labor-intensive analyses. However, their capability to handle highly specialized and…

计算与语言 · 计算机科学 2024-10-08 Alexander S. Choi , Syeda Sabrina Akter , JP Singh , Antonios Anastasopoulos

In decision support applications of AI, the AI algorithm's output is framed as a suggestion to a human user. The user may ignore this advice or take it into consideration to modify their decision. With the increasing prevalence of such…

人工智能 · 计算机科学 2022-06-03 Kailas Vodrahalli , Roxana Daneshjou , Tobias Gerstenberg , James Zou

One of the most crucial issues in data mining is to model human behaviour in order to provide personalisation, adaptation and recommendation. This usually involves implicit or explicit knowledge, either by observing user interactions, or by…

人机交互 · 计算机科学 2017-08-21 Kevin Jasberg , Sergej Sizov

As people nowadays increasingly rely on artificial intelligence (AI) to curate information and make decisions, assigning the appropriate amount of trust in automated intelligent systems has become ever more important. However, current…

人机交互 · 计算机科学 2025-11-03 Vincent K. M. Cheung , Pei-Cheng Shih , Masato Hirano , Masataka Goto , Shinichi Furuya

AI-assisted decision making becomes increasingly prevalent, yet individuals often fail to utilize AI-based decision aids appropriately especially when the AI explanations are absent, potentially as they do not %understand reflect on AI's…

人机交互 · 计算机科学 2025-02-18 Zhuoyan Li , Hangxiao Zhu , Zhuoran Lu , Ziang Xiao , Ming Yin

The use of artificial intelligence models has recently grown common; we may use them to write lines of code for us, summarize readings, draft emails, or even illustrate images. But when it comes to important decisions we need to make, such…

人机交互 · 计算机科学 2024-01-26 Ali Saffarini

Explainability, interpretability and how much they affect human trust in AI systems are ultimately problems of human cognition as much as machine learning, yet the effectiveness of AI recommendations and the trust afforded by end-users are…

人机交互 · 计算机科学 2022-02-21 Ali Shafti , Victoria Derks , Hannah Kay , A. Aldo Faisal

Large language models (LLMs) can surpass humans in certain forecasting tasks. What role does this leave for humans in the overall decision process? One possibility is that humans, despite performing worse than LLMs, can still add value when…

人机交互 · 计算机科学 2025-10-13 Felipe Yáñez , Xiaoliang Luo , Omar Valerio Minero , Bradley C. Love

Large language models are increasingly used in decision-making tasks that require them to process information from a variety of sources, including both human experts and other algorithmic agents. How do LLMs weigh the information provided…

人工智能 · 计算机科学 2026-02-26 Jessica Y. Bo , Lillio Mok , Ashton Anderson

Trust biases how users rely on AI recommendations in AI-assisted decision-making tasks, with low and high levels of trust resulting in increased under- and over-reliance, respectively. We propose that AI assistants should adapt their…

人机交互 · 计算机科学 2026-01-27 Tejas Srinivasan , Jesse Thomason

Mixed-initiative systems allow users to interactively provide feedback to potentially improve system performance. Human feedback can correct model errors and update model parameters to dynamically adapt to changing data. Additionally, many…

人机交互 · 计算机科学 2020-08-31 Donald R. Honeycutt , Mahsan Nourani , Eric D. Ragan

Large language models (LLMs) are increasingly used to predict human behavior. We propose a measure for evaluating how much knowledge a pretrained LLM brings to such a prediction: its equivalent sample size, defined as the amount of…

计量经济学 · 经济学 2026-01-21 Wayne Gao , Sukjin Han , Annie Liang

Today, AI is being increasingly used to help human experts make decisions in high-stakes scenarios. In these scenarios, full automation is often undesirable, not only due to the significance of the outcome, but also because human experts…

人工智能 · 计算机科学 2020-01-08 Yunfeng Zhang , Q. Vera Liao , Rachel K. E. Bellamy

Increasing availability of machine learning (ML) frameworks and tools, as well as their promise to improve solutions to data-driven decision problems, has resulted in popularity of using ML techniques in software systems. However,…

软件工程 · 计算机科学 2021-03-29 Grace A. Lewis , Stephany Bellomo , Ipek Ozkaya