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Task-oriented dialogue systems have become overwhelmingly popular in recent researches. Dialogue understanding is widely used to comprehend users' intent, emotion and dialogue state in task-oriented dialogue systems. Most previous works on…

计算与语言 · 计算机科学 2022-03-08 Nan Su , Yuchi Zhang , Chao Liu , Bingzhu Du , Yongliang Wang

Prior work has demonstrated that data augmentation is useful for improving dialogue state tracking. However, there are many types of user utterances, while the prior method only considered the simplest one for augmentation, raising the…

计算与语言 · 计算机科学 2022-07-27 Chun-Mao Lai , Ming-Hao Hsu , Chao-Wei Huang , Yun-Nung Chen

Spoken Language Understanding (SLU) is a key component of goal oriented dialogue systems that would parse user utterances into semantic frame representations. Traditionally SLU does not utilize the dialogue history beyond the previous…

计算与语言 · 计算机科学 2017-07-11 Ankur Bapna , Gokhan Tur , Dilek Hakkani-Tur , Larry Heck

Zero-shot transfer learning for dialogue state tracking (DST) enables us to handle a variety of task-oriented dialogue domains without the expense of collecting in-domain data. In this work, we propose to transfer the \textit{cross-task}…

Dialogue state trackers have made significant progress on benchmark datasets, but their generalization capability to novel and realistic scenarios beyond the held-out conversations is less understood. We propose controllable counterfactuals…

计算与语言 · 计算机科学 2021-03-29 Shiyang Li , Semih Yavuz , Kazuma Hashimoto , Jia Li , Tong Niu , Nazneen Rajani , Xifeng Yan , Yingbo Zhou , Caiming Xiong

The task of dialogue generation aims to automatically provide responses given previous utterances. Tracking dialogue states is an important ingredient in dialogue generation for estimating users' intention. However, the \emph{expensive…

计算与语言 · 计算机科学 2018-09-03 Xisen Jin , Wenqiang Lei , Zhaochun Ren , Hongshen Chen , Shangsong Liang , Yihong Zhao , Dawei Yin

This study explores the application of in-context learning (ICL) to the dialogue state tracking (DST) problem and investigates the factors that influence its effectiveness. We use a sentence embedding based k-nearest neighbour method to…

The dependencies between system and user utterances in the same turn and across different turns are not fully considered in existing multidomain dialogue state tracking (MDST) models. In this study, we argue that the incorporation of these…

计算与语言 · 计算机科学 2020-10-23 Junfan Chen , Richong Zhang , Yongyi Mao , Jie Xu

Virtual assistants such as Google Assistant, Alexa and Siri provide a conversational interface to a large number of services and APIs spanning multiple domains. Such systems need to support an ever-increasing number of services with…

计算与语言 · 计算机科学 2020-01-30 Abhinav Rastogi , Xiaoxue Zang , Srinivas Sunkara , Raghav Gupta , Pranav Khaitan

While multi-party conversations are often less structured than monologues and documents, they are implicitly organized by semantic level correlations across the interactive turns, and dialogue discourse analysis can be applied to predict…

计算与语言 · 计算机科学 2021-10-12 Zhengyuan Liu , Nancy F. Chen

Designed for tracking user goals in dialogues, a dialogue state tracker is an essential component in a dialogue system. However, the research of dialogue state tracking has largely been limited to unimodality, in which slots and slot values…

人工智能 · 计算机科学 2022-06-17 Hung Le , Nancy F. Chen , Steven C. H. Hoi

Dialogue state tracking is the core part of a spoken dialogue system. It estimates the beliefs of possible user's goals at every dialogue turn. However, for most current approaches, it's difficult to scale to large dialogue domains. They…

计算与语言 · 计算机科学 2018-10-24 Liliang Ren , Kaige Xie , Lu Chen , Kai Yu

MultiWOZ is one of the most popular multi-domain task-oriented dialog datasets, containing 10K+ annotated dialogs covering eight domains. It has been widely accepted as a benchmark for various dialog tasks, e.g., dialog state tracking…

计算与语言 · 计算机科学 2022-02-16 Kun Qian , Ahmad Beirami , Zhouhan Lin , Ankita De , Alborz Geramifard , Zhou Yu , Chinnadhurai Sankar

Dialogue summarization involves a wide range of scenarios and domains. However, existing methods generally only apply to specific scenarios or domains. In this study, we propose a new pre-trained model specifically designed for…

计算与语言 · 计算机科学 2023-10-17 Weixiao Zhou , Gengyao Li , Xianfu Cheng , Xinnian Liang , Junnan Zhu , Feifei Zhai , Zhoujun Li

Dialog state tracking is a key component of many modern dialog systems, most of which are designed with a single, well-defined domain in mind. This paper shows that dialog data drawn from different dialog domains can be used to train a…

Text discourse parsing weighs importantly in understanding information flow and argumentative structure in natural language, making it beneficial for downstream tasks. While previous work significantly improves the performance of RST…

计算与语言 · 计算机科学 2021-10-12 Zhengyuan Liu , Ke Shi , Nancy F. Chen

Knowledge (including structured knowledge such as schema and ontology, and unstructured knowledge such as web corpus) is a critical part of dialog understanding, especially for unseen tasks and domains. Traditionally, such domain-specific…

计算与语言 · 计算机科学 2022-10-14 Dian Yu , Mingqiu Wang , Yuan Cao , Izhak Shafran , Laurent El Shafey , Hagen Soltau

Traditional dialogue state tracking approaches heavily rely on extensive training data and handcrafted features, limiting their scalability and adaptability to new domains. In this paper, we propose a novel method that leverages inference…

计算与语言 · 计算机科学 2024-09-11 Jihyun Lee , Gary Geunbae Lee

State-of-the-art slot filling models for goal-oriented human/machine conversational language understanding systems rely on deep learning methods. While multi-task training of such models alleviates the need for large in-domain annotated…

人工智能 · 计算机科学 2017-07-11 Ankur Bapna , Gokhan Tur , Dilek Hakkani-Tur , Larry Heck

Recently, reinforcement learning (RL) has been applied to task-oriented dialogue systems by using latent actions to solve shortcomings of supervised learning (SL). In this paper, we propose a multi-domain task-oriented dialogue system,…

计算与语言 · 计算机科学 2021-07-08 Hyunmin Jeon , Gary Geunbae Lee