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The proliferation of smartphones has led to the increased popularity of location-based search and recommendation systems. Online platforms like Google and Yelp allow location-based search in the form of nearby feature to query for hotels or…

信息检索 · 计算机科学 2020-11-17 Ashmi Banerjee , Gourab K Patro , Linus W. Dietz , Abhijnan Chakraborty

At Airbnb, an online marketplace for stays and experiences, guests often spend weeks exploring and comparing multiple items before making a final reservation request. Each reservation request may then potentially be rejected or cancelled by…

信息检索 · 计算机科学 2023-05-31 Chun How Tan , Austin Chan , Malay Haldar , Jie Tang , Xin Liu , Mustafa Abdool , Huiji Gao , Liwei He , Sanjeev Katariya

Click models are an important tool for leveraging user feedback, and are used by commercial search engines for surfacing relevant search results. However, existing click models are lacking in two aspects. First, they do not share…

信息检索 · 计算机科学 2014-01-03 Dinesh Govindaraj , Tao Wang , S. V. N. Vishwanathan

Societal biases that are contained in retrieved documents have received increased interest. Such biases, which are often prevalent in the training data and learned by the model, can cause societal harms, by misrepresenting certain groups,…

信息检索 · 计算机科学 2023-09-19 Maria Heuss , Daniel Cohen , Masoud Mansoury , Maarten de Rijke , Carsten Eickhoff

Websites have an inherent interest in steering user navigation in order to, for example, increase sales of specific products or categories, or to guide users towards specific information. In general, website administrators can use the…

社会与信息网络 · 计算机科学 2016-03-22 Florian Geigl , Kristina Lerman , Simon Walk , Markus Strohmaier , Denis Helic

Ranking metrics are a family of metrics largely used to evaluate recommender systems. However they typically suffer from the fact the reward is affected by the order in which recommended items are displayed to the user. A classical way to…

机器学习 · 统计学 2019-09-18 Alexandre Gilotte

In online marketplaces like Airbnb, users frequently engage in comparison shopping before making purchase decisions. Despite the prevalence of this behavior, a significant disconnect persists between mainstream e-commerce search engines and…

信息检索 · 计算机科学 2025-12-04 Jie Tang , Daochen Zha , Xin Liu , Huiji Gao , Liwei He , Stephanie Moyerman , Sanjeev Katariya

Increasing users' positive interactions, such as purchases or clicks, is an important objective of recommender systems. Recommenders typically aim to select items that users will interact with. If the recommended items are purchased, an…

机器学习 · 计算机科学 2020-09-24 Masahiro Sato , Sho Takemori , Janmajay Singh , Tomoko Ohkuma

Ranked search results have become the main mechanism by which we find content, products, places, and people online. Thus their ordering contributes not only to the satisfaction of the searcher, but also to career and business opportunities,…

信息检索 · 计算机科学 2020-05-28 Meike Zehlike , Carlos Castillo

Leveraging biased click data for optimizing learning to rank systems has been a popular approach in information retrieval. Because click data is often noisy and biased, a variety of methods have been proposed to construct unbiased learning…

信息检索 · 计算机科学 2020-08-21 Tao Yang , Shikai Fang , Shibo Li , Yulan Wang , Qingyao Ai

Evaluation plays a crucial role in the development of ranking algorithms on search and recommender systems. It enables online platforms to create user-friendly features that drive commercial success in a steady and effective manner. The…

信息检索 · 计算机科学 2025-08-04 Qing Zhang , Alex Deng , Michelle Du , Huiji Gao , Liwei He , Sanjeev Katariya

Learning to rank with implicit feedback is one of the most important tasks in many real-world information systems where the objective is some specific utility, e.g., clicks and revenue. However, we point out that existing methods based on…

信息检索 · 计算机科学 2020-11-03 Xinyi Dai , Jiawei Hou , Qing Liu , Yunjia Xi , Ruiming Tang , Weinan Zhang , Xiuqiang He , Jun Wang , Yong Yu

Many hotels target guest acquisition efforts to specific markets in order to best anticipate individual preferences and needs of their guests. Likewise, such strategic positioning is a prerequisite for efficient marketing budget allocation.…

计算与语言 · 计算机科学 2023-08-14 Fabian Gröger , Marc Pouly , Flavia Tinner , Leif Brandes

In online advertising, a set of potential advertisements can be ranked by a certain auction system where usually the top-1 advertisement would be selected and displayed at an advertising space. In this paper, we show a selection bias issue…

信息检索 · 计算机科学 2022-06-09 Shinya Suzumura , Hitoshi Abe

Optimizing ranking systems based on user interactions is a well-studied problem. State-of-the-art methods for optimizing ranking systems based on user interactions are divided into online approaches - that learn by directly interacting with…

信息检索 · 计算机科学 2020-12-09 Harrie Oosterhuis , Maarten de Rijke

Presentation bias is one of the key challenges when learning from implicit feedback in search engines, as it confounds the relevance signal. While it was recently shown how counterfactual learning-to-rank (LTR) approaches…

信息检索 · 计算机科学 2018-12-14 Aman Agarwal , Ivan Zaitsev , Xuanhui Wang , Cheng Li , Marc Najork , Thorsten Joachims

Many information access systems operationalize their results in terms of rankings, which are then displayed to users in various ranking layouts such as linear lists or grids. User interaction with a retrieved item is highly dependent on the…

信息检索 · 计算机科学 2023-10-20 Amifa Raj , Michael Ekstrand

Search query suggestions affect users' interactions with search engines, which then influences the information they encounter. Thus, bias in search query suggestions can lead to exposure to biased search results and can impact opinion…

信息检索 · 计算机科学 2024-11-01 Fabian Haak , Björn Engelmann , Christin Katharina Kreutz , Philipp Schaer

Recommender systems rely on user behavior data like ratings and clicks to build personalization model. However, the collected data is observational rather than experimental, causing various biases in the data which significantly affect the…

机器学习 · 计算机科学 2021-10-29 Jiawei Chen , Hande Dong , Yang Qiu , Xiangnan He , Xin Xin , Liang Chen , Guli Lin , Keping Yang

The goal of unbiased learning to rank (ULTR) is to leverage implicit user feedback for optimizing learning-to-rank systems. Among existing solutions, automatic ULTR algorithms that jointly learn user bias models (i.e., propensity models)…

信息检索 · 计算机科学 2023-07-11 Dan Luo , Lixin Zou , Qingyao Ai , Zhiyu Chen , Chenliang Li , Dawei Yin , Brian D. Davison