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Comprehending the overall intent of an utterance helps a listener recognize the individual words spoken. Inspired by this fact, we perform a novel study of the impact of explicitly incorporating intent representations as additional…

音频与语音处理 · 电气工程与系统科学 2022-02-22 Swayambhu Nath Ray , Minhua Wu , Anirudh Raju , Pegah Ghahremani , Raghavendra Bilgi , Milind Rao , Harish Arsikere , Ariya Rastrow , Andreas Stolcke , Jasha Droppo

Conversational systems have a Natural Language Understanding (NLU) module. In this module, there is a task known as an intent classification that aims at identifying what a user is attempting to achieve from an utterance. Previous works use…

计算与语言 · 计算机科学 2024-11-12 Jeanfranco D. Farfan-Escobedo , Julio C. Dos Reis

Recently emerged intelligent assistants on smartphones and home electronics (e.g., Siri and Alexa) can be seen as novel hybrids of domain-specific task-oriented spoken dialogue systems and open-domain non-task-oriented ones. To realize such…

计算与语言 · 计算机科学 2018-07-25 Satoshi Akasaki , Nobuhiro Kaji

Deep Research (DR) agents extend Large Language Models (LLMs) beyond parametric knowledge by autonomously retrieving and synthesizing evidence from large web corpora into long-form reports, enabling a long-horizon agentic paradigm. However,…

人工智能 · 计算机科学 2026-02-04 Haohao Luo , Zexi Li , Yuexiang Xie , Wenhao Zhang , Yaliang Li , Ying Shen

Current language model-driven agents often lack mechanisms for effective user participation, which is crucial given the vagueness commonly found in user instructions. Although adept at devising strategies and performing tasks, these agents…

计算与语言 · 计算机科学 2024-02-16 Cheng Qian , Bingxiang He , Zhong Zhuang , Jia Deng , Yujia Qin , Xin Cong , Zhong Zhang , Jie Zhou , Yankai Lin , Zhiyuan Liu , Maosong Sun

Multi-turn intent classification is notably challenging due to the complexity and evolving nature of conversational contexts. This paper introduces LARA, a Linguistic-Adaptive Retrieval-Augmentation framework to enhance accuracy in…

计算与语言 · 计算机科学 2024-10-15 Junhua Liu , Yong Keat Tan , Bin Fu , Kwan Hui Lim

Dialog response ranking is used to rank response candidates by considering their relation to the dialog history. Although researchers have addressed this concept for open-domain dialogs, little attention has been focused on task-oriented…

计算与语言 · 计算机科学 2018-11-29 Junki Ohmura , Maxine Eskenazi

Finding claims that researchers have made considerable progress in artificial intelligence over the last several decades is easy. However, our everyday interactions with cognitive systems (e.g., Siri, Alexa, DALL-E) quickly move from…

人工智能 · 计算机科学 2022-11-09 Will Bridewell

A conversational information retrieval (CIR) system is an information retrieval (IR) system with a conversational interface which allows users to interact with the system to seek information via multi-turn conversations of natural language,…

信息检索 · 计算机科学 2022-01-17 Jianfeng Gao , Chenyan Xiong , Paul Bennett , Nick Craswell

Large language models can produce powerful contextual representations that lead to improvements across many NLP tasks. Since these models are typically guided by a sequence of learned self attention mechanisms and may comprise undesired…

计算与语言 · 计算机科学 2019-10-14 Benjamin Hoover , Hendrik Strobelt , Sebastian Gehrmann

Conversational Information Seeking has evolved rapidly in the last few years with the development of Large Language Models providing the basis for interpreting and responding in a naturalistic manner to user requests. iKAT emphasizes the…

信息检索 · 计算机科学 2024-02-23 Mohammad Aliannejadi , Zahra Abbasiantaeb , Shubham Chatterjee , Jeffery Dalton , Leif Azzopardi

The rapidly growing market demand for automatic dialogue agents capable of goal-oriented behavior has caused many tech-industry leaders to invest considerable efforts into task-oriented dialog systems. The success of these systems is highly…

计算与语言 · 计算机科学 2022-10-25 Ella Rabinovich , Matan Vetzler , David Boaz , Vineet Kumar , Gaurav Pandey , Ateret Anaby-Tavor

This paper introduces a natural language understanding (NLU) framework for argumentative dialogue systems in the information-seeking and opinion building domain. The proposed framework consists of two sub-models, namely intent classifier…

计算与语言 · 计算机科学 2022-02-22 Waheed Ahmed Abro , Annalena Aicher , Niklas Rach , Stefan Ultes , Wolfgang Minker , Guilin Qi

Intent-aware session recommendation (ISR) is pivotal in discerning user intents within sessions for precise predictions. Traditional approaches, however, face limitations due to their presumption of a uniform number of intents across all…

计算与语言 · 计算机科学 2024-08-29 Zhu Sun , Hongyang Liu , Xinghua Qu , Kaidong Feng , Yan Wang , Yew-Soon Ong

Intent-based network (IBN) is a promising solution to automate network operation and management. IBN aims to offer human-tailored network interaction, allowing the network to communicate in a way that aligns with the network users'…

网络与互联网体系结构 · 计算机科学 2026-04-06 Salwa Mostafa , Mohamed K. Abdel-Aziz , Mohammed S. Elbamby , Mehdi Bennis

Recognizing customer intent accurately with language models based on customer-agent conversational data is essential in today's digital customer service marketplace, but it is often hindered by the lack of sufficient labeled data. In this…

计算与语言 · 计算机科学 2025-12-08 Hengyu Luo , Peng Liu , Stefan Esping

Conversational recommender systems (CRS) that are able to interact with users in natural language often utilize recommendation dialogs which were previously collected with the help of paired humans, where one plays the role of a seeker and…

计算与语言 · 计算机科学 2022-09-08 Ahtsham Manzoor , Dietmar Jannach

The dialogue systems in customer services have been developed with neural models to provide users with precise answers and round-the-clock support in task-oriented conversations by detecting customer intents based on their utterances.…

计算与语言 · 计算机科学 2023-10-17 Yu-Chien Tang , Wei-Yao Wang , An-Zi Yen , Wen-Chih Peng

Semantic parsing (SP) is a core component of modern virtual assistants like Google Assistant and Amazon Alexa. While sequence-to-sequence-based auto-regressive (AR) approaches are common for conversational semantic parsing, recent studies…

计算与语言 · 计算机科学 2022-04-15 Geunseob Oh , Rahul Goel , Chris Hidey , Shachi Paul , Aditya Gupta , Pararth Shah , Rushin Shah

The great success of Transformer-based models benefits from the powerful multi-head self-attention mechanism, which learns token dependencies and encodes contextual information from the input. Prior work strives to attribute model decisions…

计算与语言 · 计算机科学 2021-02-26 Yaru Hao , Li Dong , Furu Wei , Ke Xu