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Both reviews and user-item interactions (i.e., rating scores) have been widely adopted for user rating prediction. However, these existing techniques mainly extract the latent representations for users and items in an independent and static…

信息检索 · 计算机科学 2018-01-01 Libing Wu , Cong Quan , Chenliang Li , Qian Wang , Bolong Zheng

Neural network methods have achieved great success in reviews sentiment classification. Recently, some works achieved improvement by incorporating user and product information to generate a review representation. However, in reviews, we…

计算与语言 · 计算机科学 2018-01-25 Zhen Wu , Xin-Yu Dai , Cunyan Yin , Shujian Huang , Jiajun Chen

We present opinion recommendation, a novel task of jointly predicting a custom review with a rating score that a certain user would give to a certain product or service, given existing reviews and rating scores to the product or service by…

计算与语言 · 计算机科学 2017-02-07 Zhongqing Wang , Yue Zhang

Recent studies in recommender systems have managed to achieve significantly improved performance by leveraging reviews for rating prediction. However, despite being extensively studied, these methods still suffer from some limitations.…

信息检索 · 计算机科学 2021-08-19 Kai Zhang , Hao Qian , Qi Liu , Zhiqiang Zhang , Jun Zhou , Jianhui Ma , Enhong Chen

Product-specific community question answering platforms can greatly help address the concerns of potential customers. However, the user-provided answers on such platforms often vary a lot in their qualities. Helpfulness votes from the…

计算与语言 · 计算机科学 2020-03-16 Wenxuan Zhang , Wai Lam , Yang Deng , Jing Ma

Understanding user preference is essential to the optimization of recommender systems. As a feedback of user's taste, rating scores can directly reflect the preference of a given user to a given product. Uncovering the latent components of…

信息检索 · 计算机科学 2017-10-20 Junhua Chen , Wei Zeng , Junming Shao , Ge Fan

Recommendation systems are an important units in today's e-commerce applications, such as targeted advertising, personalized marketing and information retrieval. In recent years, the importance of contextual information has motivated…

信息检索 · 计算机科学 2016-07-29 Tal Hadad

We improve the extraction of insights from customer reviews by restructuring the topic modelling pipeline to operate on opinion units - distinct statements that include relevant text excerpts and associated sentiment scores. Prior work has…

计算与语言 · 计算机科学 2025-07-21 Emil Häglund , Johanna Björklund

The majority of online reviews consist of plain-text feedback together with a single numeric score. However, there are multiple dimensions to products and opinions, and understanding the `aspects' that contribute to users' ratings may help…

计算与语言 · 计算机科学 2012-11-01 Julian McAuley , Jure Leskovec , Dan Jurafsky

User evaluations include a significant quantity of information across online platforms. This information source has been neglected by the majority of existing recommendation systems, despite its potential to ease the sparsity issue and…

信息检索 · 计算机科学 2022-06-24 Aristeidis Karras , Christos Karras

Many text classification applications require models with satisfying performance as well as good interpretability. Traditional machine learning methods are easy to interpret but have low accuracies. The development of deep learning models…

计算与语言 · 计算机科学 2020-06-02 Zhengyang Wang , Xia Hu , Shuiwang Ji

Utilizing review information to enhance recommendation, the de facto review-involved recommender systems, have received increasing interests over the past few years. Thereinto, one advanced branch is to extract salient aspects from textual…

信息检索 · 计算机科学 2022-01-24 Han Liu , Yangyang Guo , Jianhua Yin , Zan Gao , Liqiang Nie

Writing review for a purchased item is a unique channel to express a user's opinion in E-Commerce. Recently, many deep learning based solutions have been proposed by exploiting user reviews for rating prediction. In contrast, there has been…

信息检索 · 计算机科学 2019-07-02 Chenliang Li , Xichuan Niu , Xiangyang Luo , Zhenzhong Chen , Cong Quan

Due to flourish of the Web 2.0, web opinion sources are rapidly emerging containing precious information useful for both customers and manufactures. Recently, feature based opinion mining techniques are gaining momentum in which customer…

信息检索 · 计算机科学 2015-04-27 Ahmad Kamal

A large amount of information exists in reviews written by users. This source of information has been ignored by most of the current recommender systems while it can potentially alleviate the sparsity problem and improve the quality of…

机器学习 · 计算机科学 2017-01-18 Lei Zheng , Vahid Noroozi , Philip S. Yu

With the development of online travel services, it has great application prospects to timely mine users' evaluation emotions for travel services and use them as indicators to guide the improvement of online travel service quality. In this…

计算与语言 · 计算机科学 2022-06-07 Jia Wang , Junping Du , Yingxia Shao , Ang Li

Suggestion mining is increasingly becoming an important task along with sentiment analysis. In today's cyberspace world, people not only express their sentiments and dispositions towards some entities or services, but they also spend…

计算与语言 · 计算机科学 2018-11-02 Hitesh Golchha , Deepak Gupta , Asif Ekbal , Pushpak Bhattacharyya

The affective attitude of liking a recommended item reflects just one category in a wide spectrum of affective phenomena that also includes emotions such as entranced or intrigued, moods such as cheerful or buoyant, as well as more…

信息检索 · 计算机科学 2025-08-25 Tonmoy Hasan , Razvan Bunescu

Comment sections below online news articles enjoy growing popularity among readers. However, the overwhelming number of comments makes it infeasible for the average news consumer to read all of them and hinders engaging discussions. Most…

信息检索 · 计算机科学 2020-03-27 Julian Risch , Ralf Krestel

In recent years, many studies extract aspects from user reviews and integrate them with ratings for improving the recommendation performance. The common aspects mentioned in a user's reviews and a product's reviews indicate indirect…

信息检索 · 计算机科学 2019-04-18 Xinyu Guan , Zhiyong Cheng , Xiangnan He , Yongfeng Zhang , Zhibo Zhu , Qinke Peng , Tat-Seng Chua
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