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Most classification methods are based on the assumption that data conforms to a stationary distribution. The machine learning domain currently suffers from a lack of classification techniques that are able to detect the occurrence of a…

Recommender systems must balance personalization, diversity, and robustness to cold-start scenarios to remain effective in dynamic content environments. This paper introduces an adaptive, exploration-based recommendation framework that…

信息检索 · 计算机科学 2025-03-26 Edoardo Bianchi

With the widespread use of mobile phones, users can share their location and activity anytime, anywhere, as a form of check in data. These data reflect user features. Long term stable, and a set of user shared features can be abstracted as…

计算机与社会 · 计算机科学 2021-07-05 Yuanbang Li

A key puzzle in search, ads, and recommendation is that the ranking model can only utilize a small portion of the vastly available user interaction data. As a result, increasing data volume, model size, or computation FLOPs will quickly…

信息检索 · 计算机科学 2023-05-25 Zhuokai Zhao , Yang Yang , Wenyu Wang , Chihuang Liu , Yu Shi , Wenjie Hu , Haotian Zhang , Shuang Yang

App reviews are a critical source of user feedback, offering valuable insights into an app's performance, features, usability, and overall user experience. Effectively analyzing these reviews is essential for guiding app development,…

软件工程 · 计算机科学 2025-05-09 Mohit Chaudhary , Chirag Jain , Preethu Rose Anish

In this chapter, we discuss how to improve the GenIR systems based on user feedback. Before describing the approaches, it is necessary to be aware that the concept of "user" has been extended in the interactions with the GenIR systems.…

信息检索 · 计算机科学 2025-01-07 Qingyao Ai , Zhicheng Dou , Min Zhang

User experience of mobile apps is an essential ingredient that can influence the audience volumes and app revenue. To ensure good user experience and assist app development, several prior studies resort to analysis of app reviews, a type of…

软件工程 · 计算机科学 2020-10-14 Cuiyun Gao , Wenjie Zhou , Xin Xia , David Lo , Qi Xie , Michael R. Lyu

Automated UI evaluation can be beneficial for the design process; for example, to compare different UI designs, or conduct automated heuristic evaluation. LLM-based UI evaluation, in particular, holds the promise of generalizability to a…

人机交互 · 计算机科学 2024-08-15 Peitong Duan , Chin-yi Chen , Gang Li , Bjoern Hartmann , Yang Li

This research set out to identify and structure from online reviews the words and expressions related to customers' likes and dislikes to guide product development. Previous methods were mainly focused on product features. However,…

计算与语言 · 计算机科学 2020-01-14 Tianjun Hou , Bernard Yannou , Yann Leroy , Emilie Poirson

One of the main challenges in recommender systems is data sparsity which leads to high variance. Several attempts have been made to improve the bias-variance trade-off using auxiliary information. In particular, document modeling-based…

信息检索 · 计算机科学 2021-09-14 Meysam Varasteh , Mehdi Soleiman Nejad , Hadi Moradi , Mohammad Amin Sadeghi , Ahmad Kalhor

Reviews are central to how travelers evaluate products on online marketplaces, yet existing summarization research often emphasizes end-to-end quality while overlooking benchmark reliability and the practical utility of granular insights.…

计算与语言 · 计算机科学 2026-03-23 Piyush Kumar Singh , Jayesh Choudhari

Mobile applications (apps) often suffer from failure nowadays. Developers usually pay more attention to the failure that is perceived by users and compromises the user experience. Existing approaches focus on mining large volume logs to…

软件工程 · 计算机科学 2021-03-25 Deyu Tian

As academic literature proliferates, traditional review methods are increasingly challenged by the sheer volume and diversity of available research. This article presents a study that aims to address these challenges by enhancing the…

Users increasingly expect modern search systems to offer a unified interface that seamlessly retrieves information from diverse data sources and formats. However, current information retrieval (IR) evaluation benchmarks have not kept pace…

信息检索 · 计算机科学 2026-05-13 Mehmet Deniz Türkmen , Suchana Datta , Dwaipayan Roy , Daniel Hienert , Philipp Mayr , Derek Greene

App store mining has proven to be a promising technique for requirements elicitation as companies can gain valuable knowledge to maintain and evolve existing apps. However, despite first advancements in using mining techniques for…

软件工程 · 计算机科学 2019-09-26 Tahira Iqbal , Norbert Seyff , Daniel Mendez Fernández

Individual user profiles and interaction histories play a significant role in providing customized experiences in real-world applications such as chatbots, social media, retail, and education. Adaptive user representation learning by…

机器学习 · 计算机科学 2022-02-15 Ruixue Lian , Che-Wei Huang , Yuqing Tang , Qilong Gu , Chengyuan Ma , Chenlei Guo

Mobile app reviews are a large-scale data source for software improvements. A key task in this context is effectively extracting requirements from app reviews to analyze the users' needs and support the software's evolution. Recent studies…

软件工程 · 计算机科学 2025-07-22 Aakash Sorathiya , Gouri Ginde

Pairing a lexical retriever with a neural re-ranking model has set state-of-the-art performance on large-scale information retrieval datasets. This pipeline covers scenarios like question answering or navigational queries, however, for…

信息检索 · 计算机科学 2022-10-20 Tim Baumgärtner , Leonardo F. R. Ribeiro , Nils Reimers , Iryna Gurevych

Using personalized explanations to support recommendations has been shown to increase trust and perceived quality. However, to actually obtain better recommendations, there needs to be a means for users to modify the recommendation criteria…

计算与语言 · 计算机科学 2022-01-13 Diego Antognini , Claudiu Musat , Boi Faltings

Meeting performance and scalability requirements while delivering services is a critical issue in web applications. Recently, latency and cost of Internet-based services are encouraging the use of application-level caching to continue…

软件工程 · 计算机科学 2020-11-03 Jhonny Mertz , Ingrid Nunes