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Intent classification and slot filling are two critical tasks for natural language understanding. Traditionally the two tasks have been deemed to proceed independently. However, more recently, joint models for intent classification and slot…

计算与语言 · 计算机科学 2021-02-23 H. Weld , X. Huang , S. Long , J. Poon , S. C. Han

Recent joint intent detection and slot tagging models have seen improved performance when compared to individual models. In many real-world datasets, the slot labels and values have a strong correlation with their intent labels. In such…

计算与语言 · 计算机科学 2022-05-24 Shruthi Hariharan , Vignesh Kumar Krishnamurthy , Utkarsh , Jayantha Gowda Sarapanahalli

Chat interfaces for intelligent tutoring systems (ITSs) enable interactivity and flexibility. However, when students interact with chat interfaces, they expect dialogue-driven navigation from the system and can express frustration and…

人机交互 · 计算机科学 2025-02-24 Ella Cutler , Zachary Levonian , S. Thomas Christie

Interest in dialog systems has grown substantially in the past decade. By extension, so too has interest in developing and improving intent classification and slot-filling models, which are two components that are commonly used in…

计算与语言 · 计算机科学 2022-07-28 Stefan Larson , Kevin Leach

Being able to recognize words as slots and detect the intent of an utterance has been a keen issue in natural language understanding. The existing works either treat slot filling and intent detection separately in a pipeline manner, or…

计算与语言 · 计算机科学 2019-07-09 Chenwei Zhang , Yaliang Li , Nan Du , Wei Fan , Philip S. Yu

Intent classification and slot filling are two critical tasks for natural language understanding. Traditionally the two tasks proceeded independently. However, more recently joint models for intent classification and slot filling have…

计算与语言 · 计算机科学 2022-03-01 Soyeon Caren Han , Siqu Long , Huichun Li , Henry Weld , Josiah Poon

Task oriented language understanding in dialog systems is often modeled using intents (task of a query) and slots (parameters for that task). Intent detection and slot tagging are, in turn, modeled using sentence classification and word…

计算与语言 · 计算机科学 2019-11-14 Arash Einolghozati , Sonal Gupta , Mrinal Mohit , Rushin Shah

Dialogue systems need to deal with the unpredictability of user intents to track dialogue state and the heterogeneity of slots to understand user preferences. In this paper we investigate the hypothesis that solving these challenges as one…

计算与语言 · 计算机科学 2023-08-14 Diogo Tavares , Pedro Azevedo , David Semedo , Ricardo Sousa , João Magalhães

Intent detection and slot filling are critical tasks in spoken and natural language understanding for task-oriented dialog systems. In this work we describe our participation in the slot and intent detection for low-resource language…

Automatically and accurately identifying user intents and filling the associated slots from their spoken language are critical to the success of dialogue systems. Traditional methods require manually defining the DOMAIN-INTENT-SLOT schema…

人工智能 · 计算机科学 2021-03-17 Zengfeng Zeng , Dan Ma , Haiqin Yang , Zhen Gou , Jianping Shen

Most often, chat-bots are built to solve the purpose of a search engine or a human assistant: Their primary goal is to provide information to the user or help them complete a task. However, these chat-bots are incapable of responding to…

人工智能 · 计算机科学 2018-11-26 Parag Agrawal , Anshuman Suri , Tulasi Menon

We present LINGUIST, a method for generating annotated data for Intent Classification and Slot Tagging (IC+ST), via fine-tuning AlexaTM 5B, a 5-billion-parameter multilingual sequence-to-sequence (seq2seq) model, on a flexible instruction…

计算与语言 · 计算机科学 2022-09-21 Andy Rosenbaum , Saleh Soltan , Wael Hamza , Yannick Versley , Markus Boese

Joint intent detection and slot filling is a key research topic in natural language understanding (NLU). Existing joint intent and slot filling systems analyze and compute features collectively for all slot types, and importantly, have no…

机器学习 · 计算机科学 2022-10-20 Kalpa Gunaratna , Vijay Srinivasan , Akhila Yerukola , Hongxia Jin

Customers reach out to online live chat agents with various intents, such as asking about product details or requesting a return. In this paper, we propose the problem of predicting user intent from browsing history and address it through a…

计算与语言 · 计算机科学 2024-09-04 Se-eun Yoon , Ahmad Bin Rabiah , Zaid Alibadi , Surya Kallumadi , Julian McAuley

With increasing demand for and adoption of virtual assistants, recent work has investigated ways to accelerate bot schema design through the automatic induction of intents or the induction of slots and dialogue states. However, a lack of…

计算与语言 · 计算机科学 2023-04-26 James Gung , Raphael Shu , Emily Moeng , Wesley Rose , Salvatore Romeo , Yassine Benajiba , Arshit Gupta , Saab Mansour , Yi Zhang

Conversational systems are of primary interest in the AI community. Chatbots are increasingly being deployed to provide round-the-clock support and to increase customer engagement. Many of the commercial bot building frameworks follow a…

计算与语言 · 计算机科学 2021-01-19 Ajay Chatterjee , Shubhashis Sengupta

Customer service chatbots are conversational systems aimed at addressing customer queries, often by directing them to automated workflows. A crucial aspect of this process is the classification of the customer's intent. Presently, most…

机器学习 · 计算机科学 2025-06-03 Subhadip Nandi , Neeraj Agrawal , Anshika Singh , Priyanka Bhatt

Detecting the user's intent and finding the corresponding slots among the utterance's words are important tasks in natural language understanding. Their interconnected nature makes their joint modeling a standard part of training such…

计算与语言 · 计算机科学 2021-10-06 Momchil Hardalov , Ivan Koychev , Preslav Nakov

Multiple intent detection and slot filling are two fundamental and crucial tasks in spoken language understanding. Motivated by the fact that the two tasks are closely related, joint models that can detect intents and extract slots…

计算与语言 · 计算机科学 2023-12-29 Nguyen Anh Tu , Hoang Thi Thu Uyen , Tu Minh Phuong , Ngo Xuan Bach

Utterance-level intent detection and token-level slot filling are two key tasks for natural language understanding (NLU) in task-oriented systems. Most existing approaches assume that only a single intent exists in an utterance. However,…

人工智能 · 计算机科学 2021-08-27 Fengyu Cai , Wanhao Zhou , Fei Mi , Boi Faltings
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