相关论文: Achieving and Managing Availability SLAs with ITIL…
This paper explores Site Reliability Engineering (SRE), a modern approach to maintaining scalable and reliable software systems. It presents observations on how structured SRE processes improve operational efficiency, reduce system…
Business success of companies heavily depends on the availability and performance of their client applications. Due to modern development paradigms such as DevOps and microservice architectural styles, applications are decoupled into…
Today's software projects include enhancements, fixes, and patches need to be delivered almost on a daily basis to clients. Weekly and daily releases are pretty much the norm and sit alongside larger feature upgrades and quarterly releases.…
This Journal details a maturity model for SQA services which has been developed during QMS implementation in the IT division of a large multinational organization. The scope of the engagement was to establish a standard set of processes…
Expectations regarding the future growth of Internet of Things (IoT)-related technologies are high. These expectations require the realization of a sustainable general purpose application framework that is capable to handle these kinds of…
Existing processes and methods for incident handling are geared towards infrastructures and operational models that will be increasingly outdated by cloud computing. Research has shown that to adapt incident handling to cloud computing…
The Operational Technology Platform as a Service (OTPaaS) initiative provides a structured framework for the efficient management and storage of data. It ensures excellent response times while improving security, reliability, data and…
Achieving the UN Sustainable Development Goals (SDGs) demands adequate levels of awareness and actions to address sustainability challenges. Software systems will play an important role in moving towards these targets. Sustainability skills…
Cloud Computing is the latest blooming technology in the era of Computer Science and Information Technology domain. There is an enormous pool of data centres, which are termed as Clouds where the services and associated data are being…
With the rapid development of IT operations, it has become increasingly crucial to efficiently manage and analyze large volumes of data for practical applications. The techniques of Natural Language Processing (NLP) have shown remarkable…
Workflows specify collections of tasks that must be executed under the responsibility or supervision of human users. Workflow management systems and workflow-driven applications need to enforce security policies in the form of access…
This paper explores the architecture of Software as a Service (SaaS) platforms, emphasizing scalability and maintainability. SaaS, a flexible software distribution model suitable for individuals and organizations, has become prevalent with…
Development and Operations (DevOps), a particular type of Continuous Software Engineering, has become a popular Software System Engineering paradigm. Software architecture is critical in succeeding with DevOps. However, there is little…
Logics and model-checking have been successfully used in the last decades for modeling and verification of various types of hardware (and software) systems. While most languages and techniques emerged in a context of monolithic systems with…
Maintainability is a key quality attribute of successful software systems. However, its management in practice is still problematic. Currently, there is no comprehensive basis for assessing and improving the maintainability of software…
LLMs show promise in code generation, yet their effectiveness for IT automation tasks, particularly for tools like Ansible, remains understudied. Existing benchmarks rely primarily on synthetic tasks that fail to capture the needs of…
SLA (Service level agreement) is defined by an organization to fulfil its client requirements, the time within which the deliverables should be turned over to the clients. Tracking of SLA can be done manually by checking the status,…
The integration of AI-assisted coding tools within development environments drastically reduces development time, and allows developers to focus more on creative and critical aspects of software engineering through the use of Code Large…
Modern web services adopt cloud-native principles to leverage the advantages of microservices. To consistently guarantee high Quality of Service (QoS) according to Service Level Agreements (SLAs), ensure satisfactory user experiences, and…
Scientific workflows have become essential for orchestrating complex computational processes across distributed resources, managing large datasets, and ensuring reproducibility in modern research. The Workflows Community Summit 2025, held…