相关论文: Addressing Complex and Subjective Product-Related …
Product review websites provide an incredible lens into the wide variety of opinions and experiences of different people, and play a critical role in helping users discover products that match their personal needs and preferences. To help…
Deep reading models for question-answering have demonstrated promising performance over the last couple of years. However current systems tend to learn how to cleverly extract a span of the source document, based on its similarity with the…
Many E-commerce sites now offer product-specific question answering platforms for users to communicate with each other by posting and answering questions during online shopping. However, the multiple answers provided by ordinary users…
Promptly and accurately answering questions on products is important for e-commerce applications. Manually answering product questions (e.g. on community question answering platforms) results in slow response and does not scale. Recent…
Every day, thousands of customers post questions on Amazon product pages. After some time, if they are fortunate, a knowledgeable customer might answer their question. Observing that many questions can be answered based upon the available…
The search engine plays a fundamental role in online e-commerce systems, to help users find the products they want from the massive product collections. Relevance is an essential requirement for e-commerce search, since showing products…
Consumer product reviews are an invaluable source of data because they contain a wide range of information that could help requirement engineers to meet user needs. Recent studies have shown that tweets about software applications and…
User-generated reviews serve as crucial references in shopper's decision-making process. Moreover, they improve product sales and validate the reputation of the website as a whole. Thus, it becomes important to design reviews ranking…
For e-commerce search, user experience is measured by users' behavioral responses to returned products, like click-through rate and conversion rate, as well as the relevance between returned products and search queries. Consequently,…
Customer reviews represent a very rich data source from which we can extract very valuable information about different online shopping experiences. The amount of the collected data may be very large especially for trendy items (products,…
Training and refreshing a web-scale Question Answering (QA) system for a multi-lingual commercial search engine often requires a huge amount of training examples. One principled idea is to mine implicit relevance feedback from user behavior…
With the rapid growth of e-Commerce, online product search has emerged as a popular and effective paradigm for customers to find desired products and engage in online shopping. However, there is still a big gap between the products that…
This study considers the extent to which users with the same query agree as to what is relevant, and how what is considered relevant may translate into a retrieval algorithm and results display. To combine user perceptions of relevance with…
In product search, users tend to browse results on multiple search result pages (SERPs) (e.g., for queries on clothing and shoes) before deciding which item to purchase. Users' clicks can be considered as implicit feedback which indicates…
Recommender systems play a pivotal role in helping users navigate an overwhelming selection of products and services. On online platforms, users have the opportunity to share feedback in various modes, including numerical ratings, textual…
Humans gather information by engaging in conversations involving a series of interconnected questions and answers. For machines to assist in information gathering, it is therefore essential to enable them to answer conversational questions.…
We consider the following fundamental problem: given a database D, Boolean conjunctive query (CQ) q, and fact f in D, decide whether f is relevant to q wrt. D, i.e., does f belong to a minimal subset S of D such that S |= q. Despite being…
Online consumer reviews play a crucial role in guiding purchase decisions by offering insights into product quality, usability, and performance. However, the increasing volume of user-generated reviews has led to information overload,…
In recent years online shopping has gained momentum and became an important venue for customers wishing to save time and simplify their shopping process. A key advantage of shopping online is the ability to read what other customers are…
Product search plays an essential role in eCommerce. It was treated as a special type of information retrieval problem. Most existing works make use of historical data to improve the search performance, which do not take the opportunity to…