相关论文: Open Source CRM Systems for SMEs

Conversational Recommender System (CRS) interacts with users through natural language to understand their preferences and provide personalized recommendations in real-time. CRS has demonstrated significant potential, prompting researchers…

This article aims at facilitating the widespread application of Energy Management Systems (EMSs), especially on buildings and cities, in order to support the realization of future carbon-neutral energy systems. We claim that economic…

This paper proposes Relational Similarity Machines (RSM): a fast, accurate, and flexible relational learning framework for supervised and semi-supervised learning tasks. Despite the importance of relational learning, most existing methods…

Migration legacy systems to cloud platforms is a knowledge intensive process. There is an ever increasing body of knowledge reporting empirical scenarios of successful and problematic cloud migration. Reusing this body of knowledge,…

Technologies have become inseparable of our lives, economy, and the society as a whole. For example, clouds provide numerous computing resources that can facilitate our lives, whereas the Content Management Systems (CMSs) can provide the…

Small and Medium Enterprises (SMEs), particularly freelancers and early-stage businesses, face unique financial management challenges due to limited resources, small customer bases, and constrained data availability. This paper presents the…

Conversational Recommender Systems (CRSs)aim to engage users in dialogue to provide tailored recommendations. While traditional CRSs focus on eliciting preferences and retrieving items, real-world e-commerce interactions involve more…

Context: Large Language Models (LLMs) enable automation of complex natural language processing across domains, but research on domain-specific applications like Finance remains limited. Objectives: This study explored open-source and…

Knowledge management (KM) involves collecting, organizing, storing, and disseminating information to improve decision-making, innovation, and performance. Implementing KM at scale has become essential for organizations to effectively…

Information is the key asset of all organizations and can exist in many forms. It can be printed or written on paper, stored electronically, transmitted by mail or by electronic means, shown in films, or spoken in conversation. In today's…

A number of companies are trying to migrate large monolithic software systems to Service Oriented Architectures. A common approach to do this is to first identify and describe desired services (i.e., create a model), and then to locate…

Conversational recommender systems (CRSs) integrate both recommendation and dialogue tasks, making their evaluation uniquely challenging. Existing approaches primarily assess CRS performance by separately evaluating item recommendation and…

NuCypher KMS is a decentralized Key Management System (KMS) that addresses the limitations of using consensus networks to securely store and manipulate private, encrypted data. It provides encryption and cryptographic access controls,…

The main goal of this paper is to discuss how to integrate the possibilities of crowdsourcing platforms with systems supporting workflow to enable the engagement and interaction with business tasks of a wider group of people. Thus, this…

The adoption of data science brings vast benefits to Small and Medium-sized Enterprises (SMEs) including business productivity, economic growth, innovation and jobs creation. Data Science can support SMEs to optimise production processes,…

The visibility of research projects is crucial for maximizing their scientific and societal impact. Current Research Information Systems (CRIS) centralize data, enhancing access, the dissemination of results, and interdisciplinary…

Conversational recommendation systems (CRS) aim to recommend suitable items to users through natural language conversation. However, most CRS approaches do not effectively utilize the signal provided by these conversations. They rely…

Open source software (OSS) has been playing a fundamental role in not only information technology but also our social lives. Attracted by various advantages of OSS, increasing commercial companies take extensive participation in open source…

Conversational recommender systems (CRS) are interactive agents that support their users in recommendation-related goals through multi-turn conversations. Generally, a CRS can be evaluated in various dimensions. Today's CRS mainly rely on…

Serverless computing shows good promise for efficiency and ease-of-use. Yet, there are only a few, scattered and sometimes conflicting reports on questions such as 'Why do so many companies adopt serverless?', 'When are serverless…