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As Large Language Models (LLMs) transition from static tools to autonomous agents, traditional evaluation benchmarks that measure performance on downstream tasks are becoming insufficient. These methods fail to capture the emergent social…

Artificial Intelligence · Computer Science 2025-10-03 Zarreen Reza

One of the difficulties in training dialogue systems is the lack of training data. We explore the possibility of creating dialogue data through the interaction between a dialogue system and a user simulator. Our goal is to develop a…

Computation and Language · Computer Science 2021-07-27 Bo-Hsiang Tseng , Yinpei Dai , Florian Kreyssig , Bill Byrne

Speech is essential for realistic role-playing, yet existing work on role-playing agents largely centers on text, leaving Speech Role-Playing Agents (SRPAs) underexplored and without systematic evaluation. We introduce SpeechRole, a unified…

Negotiation is a crucial ability in human communication. Recently, there has been a resurgent research interest in negotiation dialogue systems, whose goal is to create intelligent agents that can assist people in resolving conflicts or…

Computation and Language · Computer Science 2024-02-05 Haolan Zhan , Yufei Wang , Tao Feng , Yuncheng Hua , Suraj Sharma , Zhuang Li , Lizhen Qu , Zhaleh Semnani Azad , Ingrid Zukerman , Gholamreza Haffari

The ability to model and automatically detect dialogue act is an important step toward understanding spontaneous speech and Instant Messages. However, it has been difficult to infer a dialogue act from a surface utterance because it highly…

Computation and Language · Computer Science 2018-06-05 AbdelRahim Elmadany , Sherif Abdou , Mervat Gheith

We introduce a general-purpose, human-in-the-loop dual dialogue system to support mental health care professionals. The system, co-designed with care providers, is conceptualized to assist them in interacting with care seekers rather than…

This paper describes a system that leads us to believe in the feasibility of constructing natural spoken dialogue systems in task-oriented domains. It specifically addresses the issue of robust interpretation of speech in the presence of…

cmp-lg · Computer Science 2008-02-03 James F. Allen , Bradford W. Miller , Eric K. Ringger , Teresa Sikorski

In healthcare, the ability to care for oneself is reflected in the "Activities of Daily Living (ADL)," which serve as a measure of functional ability (functioning). A lack of functioning may lead to poor living conditions requiring personal…

Computation and Language · Computer Science 2023-07-18 Zhecheng Sheng , Raymond Finzel , Michael Lucke , Sheena Dufresne , Maria Gini , Serguei Pakhomov

Recent advancements in Large Language Models (LLMs) have significantly enhanced conversational agents, making them applicable to various fields (e.g., education, entertainment). Despite their progress, the evaluation of the agents often…

Computation and Language · Computer Science 2025-09-29 Jiho Kim , Woosog Chay , Hyeonji Hwang , Daeun Kyung , Hyunseung Chung , Eunbyeol Cho , Yeonsu Kwon , Yohan Jo , Edward Choi

Automatic evaluation of open-domain dialogue response generation is very challenging because there are many appropriate responses for a given context. Existing evaluation models merely compare the generated response with the ground truth…

Computation and Language · Computer Science 2020-06-15 JinYeong Bak , Alice Oh

We introduce a dynamic benchmarking system for conversational agents that evaluates their performance through a single, simulated, and lengthy user$\leftrightarrow$agent interaction. The interaction is a conversation between the user and…

Computation and Language · Computer Science 2024-10-14 David Castillo-Bolado , Joseph Davidson , Finlay Gray , Marek Rosa

Despite the growing use of large language models (LLMs) in clinical dialogue systems, existing evaluations focus on task completion or fluency, offering little insight into the behavioral and risk management requirements essential for…

Classroom dialogue plays a crucial role in fostering student engagement and deeper learning. However, analysing dialogue sequences has traditionally relied on either theoretical frameworks or empirical descriptions of practice, with limited…

Artificial Intelligence · Computer Science 2024-11-14 Yun Long , Yu Zhang

An open challenge in constructing dialogue systems is developing methods for automatically learning dialogue strategies from large amounts of unlabelled data. Recent work has proposed Next-Utterance-Classification (NUC) as a surrogate task…

Computation and Language · Computer Science 2016-07-26 Ryan Lowe , Iulian V. Serban , Mike Noseworthy , Laurent Charlin , Joelle Pineau

Automatically evaluating the quality of dialogue responses for unstructured domains is a challenging problem. ADEM(Lowe et al. 2017) formulated the automatic evaluation of dialogue systems as a learning problem and showed that such a model…

Computation and Language · Computer Science 2019-02-26 Ananya B. Sai , Mithun Das Gupta , Mitesh M. Khapra , Mukundhan Srinivasan

Evaluation of open-domain dialogue systems is highly challenging and development of better techniques is highlighted time and again as desperately needed. Despite substantial efforts to carry out reliable live evaluation of systems in…

Computation and Language · Computer Science 2022-03-14 Tianbo Ji , Yvette Graham , Gareth J. F. Jones , Chenyang Lyu , Qun Liu

We propose a unified Implicit Dialog framework for goal-oriented, information seeking tasks of Conversational Search applications. It aims to enable dialog interactions with domain data without replying on explicitly encoded the rules but…

Computation and Language · Computer Science 2018-02-14 Song Feng , R. Chulaka Gunasekara , Sunil Shashidhara , Kshitij P. Fadnis , Lazaros C. Polymenakos

This technical report presents the Drama Engine, a novel framework for agentic interaction with large language models designed for narrative purposes. The framework adapts multi-agent system principles to create dynamic, context-aware…

Artificial Intelligence · Computer Science 2024-08-22 Martin Pichlmair , Riddhi Raj , Charlene Putney

The Agent Conversation Reasoning Engine (ACRE) is intended to aid agent developers to improve the management and reliability of agent communication. To evaluate its effectiveness, a problem scenario was created that could be used to compare…

Multiagent Systems · Computer Science 2014-10-13 David Lillis , Rem W. Collier , Howell R. Jordan

This survey examines evaluation methods for large language model (LLM)-based agents in multi-turn conversational settings. Using a PRISMA-inspired framework, we systematically reviewed nearly 250 scholarly sources, capturing the state of…

Computation and Language · Computer Science 2026-01-06 Shengyue Guan , Jindong Wang , Jiang Bian , Bin Zhu , Jian-guang Lou , Haoyi Xiong
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