Let's Negotiate! A Survey of Negotiation Dialogue Systems
Abstract
Negotiation is a crucial ability in human communication. Recently, there has been a resurgent research interest in negotiation dialogue systems, whose goal is to create intelligent agents that can assist people in resolving conflicts or reaching agreements. Although there have been many explorations into negotiation dialogue systems, a systematic review of this task has not been performed to date. We aim to fill this gap by investigating recent studies in the field of negotiation dialogue systems, and covering benchmarks, evaluations and methodologies within the literature. We also discuss potential future directions, including multi-modal, multi-party and cross-cultural negotiation scenarios. Our goal is to provide the community with a systematic overview of negotiation dialogue systems and to inspire future research.
Keywords
Cite
@article{arxiv.2402.01097,
title = {Let's Negotiate! A Survey of Negotiation Dialogue Systems},
author = {Haolan Zhan and Yufei Wang and Tao Feng and Yuncheng Hua and Suraj Sharma and Zhuang Li and Lizhen Qu and Zhaleh Semnani Azad and Ingrid Zukerman and Gholamreza Haffari},
journal= {arXiv preprint arXiv:2402.01097},
year = {2024}
}
Comments
Accepted by EACL 2024 (findings). arXiv admin note: substantial text overlap with arXiv:2212.09072