Related papers: ReacTOD: Bounded Neuro-Symbolic Agentic NLU for Ze…
Automated negotiation support systems aim to help human negotiators reach more favorable outcomes in multi-issue negotiations (e.g., an employer and a candidate negotiating over issues such as salary, hours, and promotions before a job…
We present an approach called Dialogue Action Tokens (DAT) that adapts language model agents to plan goal-directed dialogues. The core idea is to treat each utterance as an action, thereby converting dialogues into games where existing…
Fully data driven Chatbots for non-goal oriented dialogues are known to suffer from inconsistent behaviour across their turns, stemming from a general difficulty in controlling parameters like their assumed background personality and…
Non-task oriented dialogue systems have achieved great success in recent years due to largely accessible conversation data and the development of deep learning techniques. Given a context, current systems are able to yield a relevant and…
Task-oriented dialogue (TOD) systems aim to achieve specific goals through interactive dialogue. Such tasks usually involve following specific workflows, i.e. executing a sequence of actions in a particular order. While prior work has…
While reasoning models (e.g., DeepSeek R1) trained with reinforcement learning (RL), excel in textual reasoning, they struggle in scenarios requiring structured problem-solving, such as geometric reasoning, concise computation, or complex…
Proactive task-oriented agents must autonomously anticipate user needs, identify actionable opportunities, and trigger software actions at appropriate moments - fundamentally shifting from reactive systems that await explicit instructions.…
In light of recent advances in large language models (LLMs), the expectations for the next generation of virtual assistants include enhanced naturalness and adaptability across diverse usage scenarios. However, the creation of high-quality…
Tool-augmented large language models (LLMs) are usually trained with supervised imitation or coarse-grained reinforcement learning that optimizes single tool calls. Current self-reflection practices rely on heuristic prompts or one-way…
In the realm of dialogue systems, user simulation techniques have emerged as a game-changer, redefining the evaluation and enhancement of task-oriented dialogue (TOD) systems. These methods are crucial for replicating real user…
Robust state tracking for task-oriented dialogue systems currently remains restricted to a few popular languages. This paper shows that given a large-scale dialogue data set in one language, we can automatically produce an effective…
Training task-oriented dialogue systems typically requires turn-level annotations for interacting with their APIs: e.g. a dialogue state and the system actions taken at each step. These annotations can be costly to produce, error-prone, and…
SimpleMTOD is a simple language model which recasts several sub-tasks in multimodal task-oriented dialogues as sequence prediction tasks. SimpleMTOD is built on a large-scale transformer-based auto-regressive architecture, which has already…
Smart autonomous agents are becoming increasingly important in various real-life applications, including robotics and autonomous vehicles. One crucial skill that these agents must possess is the ability to interact with their surrounding…
Reinforcement learning has been widely adopted to model dialogue managers in task-oriented dialogues. However, the user simulator provided by state-of-the-art dialogue frameworks are only rough approximations of human behaviour. The ability…
Flowchart-oriented dialogue (FOD) systems aim to guide users through multi-turn decision-making or operational procedures by following a domain-specific flowchart to achieve a task goal. In this work, we formalize flowchart reasoning in FOD…
Task-Oriented Dialogue (TOD) systems assist users in completing tasks through natural language interactions, often relying on a single-layered workflow structure for slot-filling in public tasks, such as hotel bookings. However, in…
Statistical spoken dialogue systems have the attractive property of being able to be optimised from data via interactions with real users. However in the reinforcement learning paradigm the dialogue manager (agent) often requires…
An indispensable component in task-oriented dialogue systems is the dialogue state tracker, which keeps track of users' intentions in the course of conversation. The typical approach towards this goal is to fill in multiple pre-defined…
A significant application of Large Language Models (LLMs), like ChatGPT, is their deployment as chat agents, which respond to human inquiries across a variety of domains. While current LLMs proficiently answer general questions, they often…