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Social anxiety (SA) has become increasingly prevalent. Traditional coping strategies often face accessibility challenges. Generative AI (GenAI), known for their knowledgeable and conversational capabilities, are emerging as alternative…
Transparency regarding the processing of personal data in online services is a necessary precondition for informed decisions on whether or not to share personal data. In this paper, we argue that privacy interfaces shall incorporate the…
Addressing the critical shortage of mental health resources for effective screening, diagnosis, and treatment remains a significant challenge. This scarcity underscores the need for innovative solutions, particularly in enhancing the…
Generative AI tools are widely used by youth and have introduced new privacy and safety challenges. While prior research has explored youth's safety in GenAI within western context, it often overlooks the cultural, religious, and social…
This work investigates the integration of generative visual aids in human-robot task communication. We developed GenComUI, a system powered by large language models that dynamically generates contextual visual aids (such as map annotations,…
The rise of generative AI (GenAI) chatbots accessible via conversational interfaces is transforming digital interactions and holds economic promise. However, these tools might deepen existing inequalities -- not only through uneven,…
Advances in generative AI point towards a new era of personalized applications that perform diverse tasks on behalf of users. While general AI assistants have yet to fully emerge, their potential to share personal data raises significant…
The migration of conversational AI agents across different embodiments in order to maintain the continuity of the task has been recently explored to further improve user experience. However, these migratable agents lack contextual…
The recent evolution of generative artificial intelligence (GAI) leads to the emergence of groundbreaking applications such as ChatGPT, which not only enhances the efficiency of digital content production, such as text, audio, video, or…
Conversational agents have the potential to support intergroup relations when psychological or linguistic barriers prevent direct interaction. Based on intergroup contact theory, we propose GroupEnvoy, a conversational agent that represents…
Learning analytics dashboards (LADs) simplify complex learner data into accessible visualisations, providing actionable insights for educators and students. However, their educational effectiveness has not always matched the sophistication…
Real-time reflection plays a vital role in synchronous communication. It enables users to adjust their communication strategies dynamically, thereby improving the effectiveness of their communication. Generative AI holds significant…
Throughout history, a prevailing paradigm in mental healthcare has been one in which distressed people may receive treatment with little understanding around how their experience is perceived by their care provider, and in turn, the…
The study illustrates a first step towards an ongoing work aimed at developing a dataset of dialogues potentially useful for customer service conversation management between humans and AI chatbots. The approach exploits ChatGPT 3.5 to…
Many conversational user interfaces facilitate linear conversations with turn-based dialogue, similar to face-to-face conversations between people. However, digital conversations can afford more than simple back-and-forth; they can be…
Generative AI tools are increasingly used for coursework help, shifting much of students' help-seeking and reasoning into student-AI chats that are largely invisible to instructors. This loss of visibility can weaken instructors' ability to…
AI companion chatbots are increasingly used for emotional support, with prior work in the domain predominantly documenting their mixed psychosocial impacts, including both increased emotional expression and heightened loneliness. However,…
Large Language Models (LLMs) have revolutionized AI systems by enabling communication with machines using natural language. Recent developments in Generative AI (GenAI) like Vision-Language Models (GPT-4V) and Gemini have shown great…
Moving to a new culture and adapting to a new life, as an international student, can be a stressful experience. In the US, international students face unique overlapping challenges, yet the current support ecosystem, including university…
Interior design often struggles to capture the subtleties of client experience, leaving gaps between what clients feel and what designers can act upon. We present AIDED, a designer-AI co-design workflow that integrates multimodal client…