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WhatsApp is one of the most widely used messaging platforms globally, with billions of users sharing information in private groups. Yet, it offers little infrastructure to support moderation and group governance. In the absence of…

Human-Computer Interaction · Computer Science 2026-05-29 Gauri Nayak , Farhana Shahid , Kiran Garimella , Aditya Vashistha

The use of chatbots for various forms of companionship is growing rapidly, raising a myriad of questions about simulated relationships, emotional dependence, and psychological harm. While major platforms such as ChatGPT, Grok, and…

This paper explores how a recent European Union proposal, the so-called Chat Control, which creates regulatory incentives for providers to implement content detection and communication scanning, could transform the foundations of…

Computers and Society · Computer Science 2026-03-19 Neziha Akalin , Alberto Giaretta

Accountability, a requisite for responsible AI, can be facilitated through transparency mechanisms such as audits and explainability. However, prior work suggests that the success of these mechanisms may be limited to Global North contexts;…

Human-Computer Interaction · Computer Science 2022-05-12 Divya Ramesh , Vaishnav Kameswaran , Ding Wang , Nithya Sambasivan

Romantic AI platforms invite intimate emotional disclosure, yet their data governance practices remain underexamined. This preliminary study analyses the Privacy Policies and Terms of Service of six Western and Chinese romantic AI…

Computers and Society · Computer Science 2026-02-26 Xiao Zhan , Yifan Xu , Rongjun Ma , Shijing He , Jose Luis Martin-Navarro , Jose Such

Fervent calls for more robust governance of the harms associated with artificial intelligence (AI) are leading to the adoption around the world of what regulatory scholars have called a management-based approach to regulation. Recent…

Artificial Intelligence · Computer Science 2024-06-28 Cary Coglianese , Colton R. Crum

The increasing deployment of Artificial Intelligence (AI) and other autonomous algorithmic systems presents the world with new systemic risks. While focus often lies on the function of individual algorithms, a critical and underestimated…

Computers and Society · Computer Science 2026-02-24 Maurice Chiodo , Dennis Müller

Artificial Intelligence (AI) and the regulation thereof is a topic that is increasingly being discussed within various fora. Various proposals have been made in literature for defining regulatory bodies and/or related regulation. In this…

Computers and Society · Computer Science 2021-08-23 Joshua Ellul , Stephen McCarthy , Trevor Sammut , Juanita Brockdorff , Matthew Scerri , Gordon J. Pace

As Conversational Artificial Intelligence (AI) becomes more integrated into everyday life, AI-powered chatbot mobile applications are increasingly adopted across industries, particularly in the healthcare domain. These chatbots offer…

Human-Computer Interaction · Computer Science 2025-09-19 Ramazan Yener , Guan-Hung Chen , Ece Gumusel , Masooda Bashir

Chatbots, the common moniker for collaborative assistants, are Artificial Intelligence (AI) software that enables people to naturally interact with them to get tasks done. Although chatbots have been studied since the dawn of AI, they have…

Human-Computer Interaction · Computer Science 2023-09-15 Biplav Srivastava , Kausik Lakkaraju , Tarmo Koppel , Vignesh Narayanan , Ashish Kundu , Sachindra Joshi

The Aiming for AI Interoperability report investigates the ongoing challenge of achieving regulatory and technical AI interoperability as national and global AI governance efforts are proliferating. Here, technical interoperability is the…

Computers and Society · Computer Science 2026-03-24 Benjamin Faveri , Craig Shank , Richard Whitt , Phillip Dawson

AI companion chatbots, such as those offered by Replika and CharacterAI, increasingly function as always-available companions that provide empathy, validation, and support. While these systems appear to meet basic needs for connection,…

Social and Information Networks · Computer Science 2025-12-24 Minh Duc Chu , Patrick Gerard , Kshitij Pawar , Charles Bickham , Kristina Lerman

AI agents that take actions in their environment autonomously over extended time horizons require robust governance interventions to curb their potentially consequential risks. Prior proposals for governing AI agents primarily target…

Computers and Society · Computer Science 2025-12-02 K. J. Kevin Feng , Tae Soo Kim , Rock Yuren Pang , Faria Huq , Tal August , Amy X. Zhang

AI companies increasingly develop and deploy privacy-enhancing technologies, bias-constraining measures, evaluation frameworks, and alignment techniques -- framing them as addressing concerns related to data privacy, algorithmic fairness,…

Computers and Society · Computer Science 2025-10-03 Rui-Jie Yew , Brian Judge

How to integrate an emerging and all-pervasive technology such as AI into the structures and operations of our society is a question of contemporary politics, science and public debate. It has produced a considerable amount of international…

Computers and Society · Computer Science 2022-09-13 Anja Folberth , Jutta Jahnel , Jascha Bareis , Carsten Orwat , Christian Wadephul

This paper critically examines the evolving ethical and regulatory challenges posed by the integration of artificial intelligence (AI) in cybersecurity. We trace the historical development of AI regulation, highlighting major milestones…

Cryptography and Security · Computer Science 2025-01-22 Vikram Kulothungan

Agentic Artificial Intelligence (AI) can autonomously pursue long-term goals, make decisions, and execute complex, multi-turn workflows. Unlike traditional generative AI, which responds reactively to prompts, agentic AI proactively…

Computers and Society · Computer Science 2025-02-18 Anirban Mukherjee , Hannah Hanwen Chang

This article examines the evolving landscape of artificial intelligence (AI) regulation in financial services, detailing the legal frameworks and compliance challenges posed by rapid technological adoption. By reviewing current legislation,…

Computers and Society · Computer Science 2025-03-25 Shahmar Mirishli

Large generative AI models (LGAIMs), such as ChatGPT, GPT-4 or Stable Diffusion, are rapidly transforming the way we communicate, illustrate, and create. However, AI regulation, in the EU and beyond, has primarily focused on conventional AI…

Computers and Society · Computer Science 2023-05-15 Philipp Hacker , Andreas Engel , Marco Mauer

Access to mental health support remains limited, particularly in marginalized communities where structural and cultural barriers hinder timely care. This paper explores the potential of AI-enabled chatbots as a scalable solution, focusing…

Computers and Society · Computer Science 2024-10-07 Rawan AlMakinah , Andrea Norcini-Pala , Lindsey Disney , M. Abdullah Canbaz