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As people increasingly seek emotional support and companionship from AI chatbots, understanding how such interactions impact mental well-being becomes critical. We conducted a four-week randomized controlled experiment (n=981, >300k…

Due to the cultural and governance differences of countries around the world, there currently exists a wide spectrum of AI regulation policy proposals that have created a chaos in the global AI regulatory space. Properly regulating AI…

Computers and Society · Computer Science 2023-07-25 Weiyue Wu , Shaoshan Liu

Many sets of ethics principles for responsible AI have been proposed to allay concerns about misuse and abuse of AI/ML systems. The underlying aspects of such sets of principles include privacy, accuracy, fairness, robustness,…

Computers and Society · Computer Science 2024-09-09 Conrad Sanderson , David Douglas , Qinghua Lu

The rapid convergence of artificial intelligence (AI) toward conversational chatbot interfaces marks a critical moment for the industry. This paper argues that the chatbot paradigm is not a neutral interface choice, but a dominant…

Computers and Society · Computer Science 2026-05-11 Sourojit Ghosh , Pranav Narayanan Venkit , Sanjana Gautam , Avijit Ghosh

Sexual and reproductive health (SRH) remains shaped by structural barriers that leave many without judgment-free information. AI chatbots offer anonymous alternatives, but access alone does not ensure equity when socioeconomic determinants…

Human-Computer Interaction · Computer Science 2026-03-24 Alice Zhong , Phoebe Chen , Anika Sharma , Kandyce Brennan , Snehalkumar 'Neil' S. Gaikwad

Millions of users turn to consumer AI chatbots to discuss mental health and behavioral concerns. While this presents unprecedented opportunities to deliver population-level support, it also highlights an urgent need for rigorous and…

Neurons and Cognition · Quantitative Biology 2026-03-10 Veith Weilnhammer , Kevin YC Hou , Lennart Luettgau , Christopher Summerfield , Raymond Dolan , Matthew M Nour

As AI systems become prevalent in high stakes domains such as surveillance and healthcare, researchers now examine how to design and implement them in a safe manner. However, the potential harms caused by systems to stakeholders in complex…

Artificial Intelligence · Computer Science 2019-11-21 Roel Dobbe , Thomas Krendl Gilbert , Yonatan Mintz

Politically sensitive topics are still a challenge for open-domain chatbots. However, dealing with politically sensitive content in a responsible, non-partisan, and safe behavior way is integral for these chatbots. Currently, the main…

Computation and Language · Computer Science 2021-06-14 Yejin Bang , Nayeon Lee , Etsuko Ishii , Andrea Madotto , Pascale Fung

AI companion chatbots increasingly shape how people seek social and emotional connection, sometimes substituting for relationships with romantic partners, friends, teachers, or even therapists. When these systems adopt those metaphorical…

Computers and Society · Computer Science 2026-04-23 Vibhor Agarwal , Ke Zhou , Edyta Paulina Bogucka , Daniele Quercia

Online platforms are seeing increasing amounts of AI-generated content -- text and other forms of media that are made or co-created with generative AI. This trend suggests platforms may need to establish governance frameworks, including…

Human-Computer Interaction · Computer Science 2026-03-16 Lan Gao , Abani Ahmed , Oscar Chen , Margaux Reyl , Zayna Cheema , Nick Feamster , Chenhao Tan , Kurt Thomas , Marshini Chetty

Conversational agents open the world to new opportunities for human interaction and ubiquitous engagement. As their conversational abilities and knowledge has improved, these agents have begun to have access to an increasing variety of…

Computers and Society · Computer Science 2021-06-22 Rahime Belen Saglam , Jason R. C. Nurse

The increasing prevalence of Artificial Intelligence (AI) in safety-critical contexts such as air-traffic control leads to systems that are practical and efficient, and to some extent explainable to humans to be trusted and accepted. The…

Computers and Society · Computer Science 2023-06-28 Sabine Theis , Sophie Jentzsch , Fotini Deligiannaki , Charles Berro , Arne Peter Raulf , Carmen Bruder

Artificial intelligence has been introduced as a way to improve access to mental health support. However, most AI mental health chatbots rely on a limited range of disciplinary input, and fail to integrate expertise across the chatbot's…

Computers and Society · Computer Science 2025-10-22 Katerina Drakos , Eva Paraschou , Simay Toplu , Line Harder Clemmensen , Christoph Lütge , Nicole Nadine Lønfeldt , Sneha Das

People experiencing mental health crises frequently turn to open-ended generative AI (GenAI) chatbots for support. However, rather than providing immediate assistance, some GenAI chatbots are designed to respond to crisis situations in ways…

Many people suffer from mental health problems but not everyone seeks professional help or has access to mental health care. AI chatbots have increasingly become a go-to for individuals who either have mental disorders or simply want…

Other Quantitative Biology · Quantitative Biology 2025-11-03 Aditya Naik , Jovi Thomas , Teja Sree Mandava , Himavanth Reddy Vemula

Artificial Intelligence (AI), is once again in the phase of drastic advancements. Unarguably, the technology itself can revolutionize the way we live our everyday life. But the exponential growth of technology poses a daunting task for…

Artificial Intelligence · Computer Science 2018-07-02 Rajesh Chidambaram

The rapid rise of open-weight and open-source foundation models is intensifying the obligation and reshaping the opportunity to make AI systems safe. This paper reports outcomes from the Columbia Convening on AI Openness and Safety (San…

This paper studies how parents want to moderate children's interactions with Generative AI chatbots, with the goal of informing the design of future GenAI parental control tools. We first used an LLM to generate synthetic child-GenAI…

Human-Computer Interaction · Computer Science 2026-03-13 John Driscoll , Yulin Chen , Viki Shi , Izak Vucharatavintara , Yaxing Yao , Haojian Jin

As a powerful and rapidly advancing dual-use technology, AI offers both immense benefits and worrisome risks. In response, governing bodies around the world are developing a range of regulatory AI laws and policies. This paper compares…

Computers and Society · Computer Science 2024-10-30 Jon Chun , Christian Schroeder de Witt , Katherine Elkins

Quantitative Artificial Intelligence (AI) Benchmarks have emerged as fundamental tools for evaluating the performance, capability, and safety of AI models and systems. Currently, they shape the direction of AI development and are playing an…

Artificial Intelligence · Computer Science 2025-05-27 Maria Eriksson , Erasmo Purificato , Arman Noroozian , Joao Vinagre , Guillaume Chaslot , Emilia Gomez , David Fernandez-Llorca
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