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The advent of ChatGPT has sparked over a year of regulatory frenzy. However, few existing studies have rigorously questioned the assumption that, if left unregulated, AI chatbot's output would inflict tangible, severe real harm on human…

Computers and Society · Computer Science 2024-11-20 Jiawei Zhang

This paper examines artificial intelligence (AI) companionship as a site where intimate relations are simultaneously produced, extracted from, and governed through datafied systems. Drawing on critical data studies and platform studies, we…

Human-Computer Interaction · Computer Science 2026-04-09 Dayeon Eom , Julianne Renner , Sedona Chinn

Objective: Domestic abuse cases have risen significantly over the last four years, in part due to the COVID-19 pandemic and the challenges for victims and survivors in accessing support. In this study, we investigate the role that chatbots…

Computers and Society · Computer Science 2024-02-28 Rahime Belen Saglam , Jason R. C. Nurse , Lisa Sugiura

Artificial intelligence chatbots have achieved unprecedented adoption, with millions now using these systems for emotional support and companionship in contexts of widespread social isolation and capacity-constrained mental health services.…

Artificial intelligence (AI), although not able to currently capture the many complexities of humans, are slowly adapting to have certain capabilities of humans, many of which can revolutionize our world. AI systems, such as ChatGPT and…

Computers and Society · Computer Science 2024-03-26 Jay Nemec

Individuals are turning to increasingly anthropomorphic, general-purpose chatbots for AI companionship, rather than roleplay-specific platforms. However, not much is known about how individuals perceive and conduct their relationships with…

User-configured chatbots built on top of large language models are increasingly available through centralized marketplaces such as OpenAI's GPT Store. While these platforms enforce usage policies intended to prevent harmful or inappropriate…

Computation and Language · Computer Science 2025-12-22 David Rodriguez , William Seymour , Jose M. Del Alamo , Jose Such

Romantic AI chatbots have quickly attracted users, but their emotional use raises concerns about privacy and safety. As people turn to these systems for intimacy, comfort, and emotionally significant interaction, they often disclose highly…

Computers and Society · Computer Science 2026-03-26 Kazi Ababil Azam , Imtiaz Karim , Dipto Das

AI chatbots designed as emotional companions blur the boundaries between interpersonal intimacy and institutional software, creating a complex, multi-dimensional privacy environment. Drawing on Communication Privacy Management theory and…

Cryptography and Security · Computer Science 2026-01-19 Hsuen-Chi Chiu , Jeremy Foote

With increasing ubiquity of artificial intelligence (AI) in modern societies, individual countries and the international community are working hard to create an innovation-friendly, yet safe, regulatory environment. Adequate regulation is…

Computers and Society · Computer Science 2020-05-25 Olivia J. Erdélyi , Judy Goldsmith

Increasingly, laws are being proposed and passed by governments around the world to regulate Artificial Intelligence (AI) systems implemented into the public and private sectors. Many of these regulations address the transparency of AI…

Computers and Society · Computer Science 2022-07-05 Andrew Bell , Oded Nov , Julia Stoyanovich

As Generative AI systems increasingly engage in long-term, personal, and relational interactions, human-AI engagements are becoming significantly complex, making them more challenging to understand and govern. These Interactive AI systems…

Computers and Society · Computer Science 2025-08-26 Yulu Pi , Cagatay Turkay , Daniel Bogiatzis-Gibbons

This policy report draws on country studies from China, South Korea, Singapore, and the United Kingdom to identify effective tools and key barriers to interoperability in AI safety governance. It offers practical recommendations to support…

Computers and Society · Computer Science 2026-01-13 Yik Chan Chin , David A. Raho , Hag-Min Kim , Chunli Bi , James Ong , Jingbo Huang , Serge Stinckwich

Public attention towards explainability of artificial intelligence (AI) systems has been rising in recent years to offer methodologies for human oversight. This has translated into the proliferation of research outputs, such as from…

Computers and Society · Computer Science 2023-04-25 Luca Nannini , Agathe Balayn , Adam Leon Smith

Lightweight fine-tuning techniques and the rise of 'open' AI model marketplaces have enabled individuals to easily build and release generative models. Yet, this accessibility also raises risks, including the production of harmful and…

Human-Computer Interaction · Computer Science 2026-02-24 Eun Jeong Kang , Fengyang Lin , Angel Hsing-Chi Hwang

As artificial intelligence (AI) regulations evolve and the regulatory landscape develops and becomes more complex, ensuring compliance with ethical guidelines and legal frameworks remains a challenge for AI developers. This paper introduces…

Information Retrieval · Computer Science 2025-05-20 Adam Kovari , Yasin Ghafourian , Csaba Hegedus , Belal Abu Naim , Kitti Mezei , Pal Varga , Markus Tauber

As generative AI chatbots become more personalized and emotionally responsive, they increasingly serve as companions, friends, and romantic partners. Yet these relationships are accompanied by significant uncertainty: users question the…

Human-Computer Interaction · Computer Science 2026-05-06 Renwen Zhang , Lezi Xie

Accountability regimes typically encourage record-keeping to enable the transparency that supports oversight, investigation, contestation, and redress. However, implementing such record-keeping can introduce considerations, risks, and…

Computers and Society · Computer Science 2025-10-07 Shreya Chappidi , Jennifer Cobbe , Chris Norval , Anjali Mazumder , Jatinder Singh

Recent application programming interface (API) restrictions on major social media platforms challenge compliance with the EU Digital Services Act [20], which mandates data access for algorithmic transparency. We develop a structured audit…

Computers and Society · Computer Science 2026-05-12 Florian A. D. Burnat , Brittany I. Davidson

Advancements in artificial intelligence (AI) have led to the increase of conversational agents like Replika, designed to provide social interaction and emotional support. However, reports of these AI systems engaging in inappropriate sexual…

Human-Computer Interaction · Computer Science 2025-08-13 Mohammad , Namvarpour , Harrison Pauwels , Afsaneh Razi
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