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Generative AI tools such as ChatGPT now provide novice programmers with unprecedented access to instant, personalized support. While this holds clear promise, their influence on students' metacognitive processes remains underexplored.…
Chatbots are more and more prevalent in commercial and science contexts. They help customers complain about a product or service or support them to find the best travel deals. Other bots provide mental health support or help book medical…
Human emotions are essentially molded by lived experiences, from which we construct personalised meaning. The engagement in such meaning-making process has been practiced as an intervention in various psychotherapies to promote wellness.…
User-generated content is shaping the dynamics of the World Wide Web. Indeed, an increasingly large number of systems provide mechanisms to support the growing demand for content creation, sharing, and management. Tagging systems are a…
Humans need a sense of community (SOC), and social media platforms afford opportunities to address this need by providing users with a sense of virtual community (SOVC). This paper explores SOVC on Reddit and is motivated by two goals: (1)…
Social media is considered a democratic space in which people connect and interact with each other regardless of their gender, race, or any other demographic aspect. Despite numerous efforts that explore demographic aspects in social media,…
Metonymy and metaphor often co-occur in natural language, yet computational work has studied them largely in isolation. We introduce a framework that transforms a literal sentence into three figurative variants: metonymic, metaphoric, and…
Generative AI for the creation of images is becoming a staple in the toolkit of digital artists and visual designers. The interaction with these systems is mediated by \emph{prompting}, a process in which users write a short text to…
Nowadays, touch remains essential for emotional conveyance and interpersonal communication as more interactions are mediated remotely. While many studies have discussed the effectiveness of using haptics to communicate emotions,…
In order to keep up with the demand of curating the deluge of crowd-sourced content, social media platforms leverage user interaction feedback to make decisions about which content to display, highlight, and hide. User interactions such as…
Understanding the needs of a variety of distinct user groups is vital in designing effective, desirable dialogue systems that will be adopted by the largest possible segment of the population. Despite the increasing popularity of dialogue…
Visual metaphors of climate change (e.g., melting glaciers depicted as a melting ice grenade) are regarded as valuable tools for addressing the complexity of environmental challenges. However, few studies have examined their impact on…
Online forums are rich sources of information about user communication activity over time. Finding temporal patterns in online forum communication threads can advance our understanding of the dynamics of conversations. The main challenge of…
Emoticons are indispensable in online communications. With users' growing needs for more customized and expressive emoticons, recent messaging applications begin to support (limited) multi-modal emoticons: e.g., enhancing emoticons with…
In modeling social interaction online, it is important to understand when people are reacting to each other. Many systems have explicit indicators of replies, such as threading in discussion forums or replies and retweets in Twitter.…
Social media platforms have rapidly adopted algorithmic curation with little consideration for the potential harm to users' mental well-being. We present findings from design workshops with 21 participants diagnosed with mental illness…
Measuring User Experience (UX) with standardized questionnaires is a widely used method. A questionnaire is based on different scales that represent UX factors and items. However, the questionnaires have no common ground concerning naming…
In this demo, we present Chat-to-Design, a new multimodal interaction system for personalized fashion design. Compared to classic systems that recommend apparel based on keywords, Chat-to-Design enables users to design clothes in two steps:…
When a Commit Message Generation (CMG) system is integrated into the IDEs and other products at JetBrains, we perform online evaluation based on user acceptance of the generated messages. However, performing online experiments with every…
Understanding complex user behaviour under various conditions, scenarios and journeys can be fundamental to the improvement of the user-experience for a given system. Predictive models of user reactions, responses -- and in particular,…